300+ businesses already use SmartChat
SmartChat Trust Center.
Here you can see how SmartChat protects your data, your contacts and your landing pages.
Privacy and GDPR
GDPR
What SmartChat handles for your contacts' privacy: double opt-in, proof, unsubscribe with STOP and more.
Double opt-in
Every new lead confirms their sign-up with a click in WhatsApp before they get newsletters and follow-ups.
proof of consent
Source, time and wording of every consent, as a PDF in one click.
Consent when importing
During import, SmartChat asks every contact for consent or saves your proof for the whole list.
Unsubscribe with STOP
Anyone who sends STOP is unsubscribed right away, and the unsubscribe stays even after deletion and import.
Landing pages
Cookies and tracking
Pixels from Meta, Google and TikTok only load on your landing page after consent.
Accessible landing pages
Contrast, keyboard, image descriptions and less motion on your landing page.
Legal notice and privacy policy
The footer of your landing page always links to your own legal texts.
SmartChat AI
AI labeling
The first AI reply in every conversation starts with a notice, in 5 languages and on every plan.
SmartChat AI and your data
What SmartChat AI bases its replies on, how every reply is checked and when your team takes over.
WhatsApp and Meta
Meta fees
How Meta charges for WhatsApp messages and what a marketing message costs.
WhatsApp policies
Consent, templates and daily limit, just as Meta requires.
Allowed content
What you can promote via WhatsApp and where SmartChat AI stops beforehand.
Spam and abuse
How SmartChat protects forms, contacts and login from abuse.
Security
Encryption
Encrypted connections, login details and API keys.
Technical security
How SmartChat protects the servers with your contacts, files and conversations.
Data backup
SmartChat backs up your data encrypted.
Handling security incidents
How SmartChat detects problems and informs you if your data is affected.
API and webhooks
API keys never in plain text, consent for every AI app and signed notifications.
Account and data
Login and two-factor
Login code via email or WhatsApp and a second code from your authenticator app.
Roles and rights
Admin and team member: who on your team can do what.
Separate data
Contacts, conversations and proofs always belong to exactly one account.
Export data
Download contacts as a CSV and each contact's proof as a PDF.
Delete contacts and account
Delete contacts and your business yourself, with a confirmation code.
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