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We are the easiest WhatsApp marketing solution.

SmartChat is the easiest WhatsApp marketing solution for businesses without marketing or tech expertise: SmartChat AI builds your system in 60 seconds, developed by marketing experts, with 24/7 premium support.

Statistics in SmartChat, overview of the last 30 days: sent, read and clicked, total contacts and new sign-ups

Why we built SmartChat.

We've been doing online marketing for over 20 years. We looked for the right solution for WhatsApp marketing and ended up building it ourselves.

  1. Over 20 years of online marketing

    We know which messages, landing pages and follow-ups lead to more sales.

    20+ years
  2. Tested every WhatsApp tool

    We tested every WhatsApp tool we could find.

    All tested
  3. None of them convinced us

    What we found were customer service platforms with WhatsApp as an add-on, complicated and built for tech and marketing experts.

    Not convinced
  4. That's why SmartChat exists

    We built the easiest WhatsApp marketing solution for businesses without marketing or tech skills.

    The easiest

Customer service platform vs. WhatsApp marketing solution.

A customer service platform answers requests across many channels. SmartChat is built for one thing only: your WhatsApp marketing.

Customer service platform

  • Built for customer service across many channels.
  • WhatsApp marketing is an add-on next to many other features.
  • Made for teams with tech and marketing experts.

SmartChat

  • Built for WhatsApp marketing that brings you more sales.
  • Landing page, newsletter, follow-ups and automations are included in every plan.
  • Made for businesses without marketing or tech skills.

Benefits of SmartChat.

SmartChat is not a customer service tool. It is the WhatsApp marketing solution for businesses that want to make more sales: including a landing page, newsletters, follow-ups, automations and many other unique features.

  • Landing page in SmartChat, built by SmartChat AI: Bread of the Week from Backhaus Sommer with a Sign up now button, Live status at the top

    Landing page

    SmartChat AI builds your custom landing page, where leads sign up for your WhatsApp newsletter. More about the landing page

  • Newsletter New Vintage in SmartChat: preview with header image, 981 of 1,532 sent, 604 read, sending at 64%

    WhatsApp newsletter

    Send offers and news to all contacts who subscribed to your WhatsApp newsletter. More about newsletters

  • Follow-ups in SmartChat: confirmation message, thank-you message and further messages 7 days apart

    Follow-ups

    Follow-ups increase your conversion: you set them up once, and every contact gets them automatically after signing up. More about follow-ups

  • List of automations in SmartChat, for example Driving lesson reminder and Confirm sign-up, with status Active

    Automations

    With SmartChat, you build WhatsApp automations: you set them up once, then they run fully automatically. More about automations

SmartChat in numbers.

  • 300+businesses already use SmartChat.
  • 60 sec.is all SmartChat AI needs to build your system.
  • 20+years of marketing experience are built into SmartChat.
  • 5languages SmartChat AI detects and replies in.

The easiest WhatsApp marketing solution for smart businesses.

You type in the chat what you want, and SmartChat AI builds your newsletter, your landing page or your automation.

Chat with SmartChat AI: How can I help you? The input field says Write a newsletter about our new autumn colors, with a button to book an appointment
  • One chat for everything

    You build newsletters, landing pages and automations with one message to SmartChat AI.

  • No tech skills needed

    No coding needed. SmartChat gets your messages approved by Meta.

  • No marketing skills needed

    SmartChat AI writes every message to fit your business.

SmartChat AI builds your system in 60 seconds.

All you do is enter your website. SmartChat AI analyzes your business and builds everything for you.

  1. 1

    Enter website

    During onboarding, you enter your business website.

    SmartChat onboarding: Try WhatsApp marketing with SmartChat for free, field with the website and button Start free now
  2. 2

    SmartChat AI analyzes your business

    SmartChat AI analyzes your website and all its subpages and builds your WhatsApp marketing system.

    SmartChat AI is creating your WhatsApp marketing system: websites are being scanned, the timer counts down from 60 seconds
  3. 3

    Your system is ready to go

    Your landing page is already live, and SmartChat AI asks you what it should build for you first.

    SmartChat AI after onboarding: I've analyzed your entire business. Your landing page is already live. What should I build for you first?

Developed by marketing experts.

Risotto with fresh zucchini slices on a light plate, newsletter header

Header

An image or video at the top draws attention to your offer right away. SmartChat takes it from your website, or you upload it yourself.

πŸ‘‹ Hi Claudia, πŸ‚ from Thursday our autumn menu on the table, with local vegetables. πŸ§€ New on the menu is our risotto with mountain cheese and young zucchini from the garden. 🍷 We recommend pairing it with a Pinot Gris from the lakegoes well with it, also by the glass. πŸ”₯ On the first weekend there are still tables by the fireplace free. πŸ‘‰ Secure your spot before the autumn weekends are fully booked are.
17:04

Text

Every paragraph starts with an emoji, and the important parts are in bold. SmartChat AI writes every text following the rules of our marketing experts.

Reserve a table

button

With one click, your subscriber goes straight to your offer. Link clicks are tracked.

Our know-how is built into every message.

SmartChat AI doesn't write newsletters, follow-ups and automations like an AI, but like a real copywriter.

Send to all subscribers with one click
Wooden crate with bottles of white and rosΓ© wine
πŸ‘‹ Hello Ute,🍾 the new vintage is bottled, and from Friday the first white wines are ready in our wine shop.πŸ‡ New in the range is a Pinot Gris from limestone, fresh and juicy.πŸ“¦ We'll hand over the tasting box with six bottles can also be delivered to your home.πŸ•› The wine shop is open Saturdays from 10 am to 4 pm opened.17:30
View new wines

Newsletter

Send offers and news to all subscribers of your WhatsApp newsletter.

7 days after sign-up
Bright yoga studio with large windows and mats
πŸ‘‹ Hello Sabine,🧘 your first yoga class with us is free.🌿 The class Gentle Start is for anyone starting out or coming back after a long break.🧺 Mats and blocks are ready for you, all you need is comfortable clothes.πŸ“… Pick a free time slot below.18:00
Book a trial class

follow-up

Every new contact automatically gets their follow-ups after signing up.

The day before the appointment
Jar of face cream among light-colored skincare products
πŸ‘‹ Hello Monika,πŸ’† tomorrow at 10 am is your facial with us.🧴 It's best to come without make-up, so we can get started right away.πŸ…ΏοΈ You'll find parking right in front of the studio.πŸ“² Can't make it? Message us here in the chat, and we'll find a new appointment.09:00
View directions

automation

Automations run fully on their own, for example a reminder before every appointment.

Our team supports you with 24/7 Premium support.

You get Premium Support in every plan at no extra cost. You'll find all ways to reach us under Support.

  • Support call

    Book a free Zoom call at a time that suits you.

  • WhatsApp chat

    Write to us on WhatsApp. It's the fastest way to our team.

  • Email support

    Send us an email at support@smartchat.marketing.

Why SmartChat does only WhatsApp.

Because SmartChat focuses on one channel, every feature is built specifically for WhatsApp marketing.

  • 98 % read

    98 % of WhatsApp messages are read, while only 15 to 20 % of emails are opened.

  • Every feature built for WhatsApp

    Landing page, newsletter, follow-ups and automations work together to turn leads into customers.

  • Replies in the inbox

    When a contact replies, you get the answer in your inbox.

Start for free, with no hidden costs.

SmartChat is set up in 60 seconds, completely free. You'll find all plans under Pricing.

  • 0 €setup fee, in every plan.
  • Noadd-ons: every plan includes all features.
  • 1:1Meta fees with no markup, directly through your Meta account.
  • Your creditsnever expire.

Built for businesses without marketing or tech expertise .

You'll find examples for your industry under Industries.

Double opt-in is mandatory in SmartChat.

SmartChat automatically sends every new lead a confirmation message via WhatsApp. Only after they click Confirm can you send them newsletters and follow-ups.

  • confirmation message

    Every new lead gets it automatically via WhatsApp.

  • Only confirmed contacts

    Only people who have agreed get your newsletters.

  • Unsubscribe with STOP

    A contact can unsubscribe at any time with STOP. Learn more: Privacy

Security in every plan.

There's proof of every consent, and you protect your account with two-factor authentication.

  • Confirmed in WhatsAppConsent
    Date12.10.2026
    Time6:47 pm
    SourceWebsite popup
    Download proof

    proof of consent

    There's proof of every consent, which you can download as a PDF. More about proof of consent

  • German
    English
    Italiano
    FranΓ§ais
    EspaΓ±ol

    5 languages

    SmartChat is available in German, English, Italian, French and Spanish. More on 5 languages

  • Two-factor authentication

    Protect your account with a code from an authenticator app.

    Activate

    Two-factor authentication

    Protect your account with a code from an authenticator app. More about two-factor authentication

Frequently asked questions about SmartChat.

Who is behind SmartChat?

Behind SmartChat are marketing experts with over 20 years of experience. You'll find the address and all further details in the Legal notice.

Why did you build SmartChat?

We tested every WhatsApp tool out there, and none of them convinced us. What we found were customer service platforms with WhatsApp as an add-on, complicated and built for tech and marketing experts. That's why we built SmartChat, the easiest WhatsApp marketing solution.

How is SmartChat different from customer service platforms?

A customer service platform is built for handling requests across many channels. SmartChat is not a customer service tool. It's the WhatsApp marketing solution for businesses that want more sales, including landing page, newsletter, follow-ups, automations and many other unique features. You'll find all features under Features.

Who is SmartChat made for?

SmartChat is for businesses without marketing or tech expertise that want to make more revenue with WhatsApp marketing and are looking for a simple, fast solution. You'll find examples for your industry under Industries.

Do I need marketing or tech skills to use SmartChat?

No. You type in the chat what you want, and SmartChat AI builds your newsletter, your landing page or your automation. No coding needed.

How fast is SmartChat set up?

In 60 seconds. You enter your website, SmartChat AI analyzes your business and builds your system, including your own custom Landing page.

What does SmartChat cost?

SmartChat is set up in 60 seconds, completely free. Free costs €0, Starter €299, Basic €499 and Pro €999 per month, all prices plus VAT. There's no setup fee, no add-ons and no hidden costs. You'll find all details under Pricing.

Do I also have to pay Meta?

Yes. Meta charges the fees for WhatsApp messages directly through your Meta account, depending on the recipient's country. You pay the Meta fees 1:1, SmartChat adds nothing on top. You'll find all prices under WhatsApp pricing from Meta.

Do my credits expire?

No. Your credits never expire. Sending messages costs no credits in SmartChat.

Why does SmartChat focus only on WhatsApp?

Because SmartChat focuses on one channel, every feature is built specifically for WhatsApp marketing. 98 % of WhatsApp messages are read, while only 15 to 20 % of emails are opened. How you reach your contacts is shown on the page WhatsApp newsletter.

What support do I get from the SmartChat team?

Our team supports you with 24/7 Premium Support, in every plan. Book a support call, message us in the WhatsApp chat or send us an email. You'll find all options under Support.

Which languages does SmartChat AI reply in?

In German, English, Italian, French and Spanish. SmartChat AI detects the language of each incoming message and replies in it. Learn more: 5 languages.

How does SmartChat protect my contacts' data?

Only people who have agreed get your newsletters: SmartChat sends every new lead a confirmation message via WhatsApp, and for every consent there's a proof. The SmartChat app runs on a server in Germany. Learn more: Privacy.

Can I manage more than one business with SmartChat?

Yes. With SmartChat you manage many business accounts with one login, each with its own WhatsApp number, its own contacts and its own plan, and you switch between them with one click. Learn more: Multiple accounts.

How do I reach the SmartChat team?

Via WhatsApp, in a support call or by email to team@smartchat.marketing. You'll find all ways under Contact.

Start your WhatsApp marketing in 60 seconds.

Enter your website. SmartChat AI analyzes your business and builds your system, for free.