Industries / Gyms & Fitness Studios

Members who stay with you

The most expensive member is the one who quietly cancels. SmartChat keeps them coming: motivation, class updates and offers on WhatsApp - with a 98% open rate instead of a push notification nobody opens.

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Sound familiar?

You spot the drop-outs too late

Somebody who has not checked in for three weeks is already halfway out the door. Nobody gets in touch before the cancellation lands, even though one personal message at the right moment would often have been enough.

Trial sessions fizzle out without a follow-up

They came in, the session went well, and then nothing. Without a follow-up it is pure luck whether that trial ever turns into a membership.

Class changes never reach anyone in time

The instructor is ill, the class is off, and half the group turns up for nothing. The notice on the door and the push notification missed them again.

How you use SmartChat

01

Win back members who stopped coming

Anyone who has been away a while gets a personal message, encouraging rather than accusing, drafted for you by the AI. That is how you get people back on the floor before the cancellation arrives.

02

Turn trial sessions into memberships

After a trial the AI follows up on its own: a thank you first, then the invitation to come back, then the offer. Prospects become members without your team working through a call list.

03

Class updates in real time

Cancelled class, cover instructor, an extra session: one message and everyone in the group knows before they set off. No frustration at the door, no complaints at the front desk.

04

Make challenges and promotions land

New year push, summer challenge, bring-a-friend weeks: your campaign starts with one message to every member, and then keeps running on its own once the group gets going.

Ready in 3 steps

  1. 1

    Connect your website: SmartChat reads your gym site, learns your classes, your equipment and your tone - and builds your landing page from it.

  2. 2

    Sign up your members: a QR code at the front desk and on the mirrors, a link in the welcome email - everyone signs themselves up via double opt-in, GDPR-compliant from the start.

  3. 3

    Stay in touch: comeback messages, class updates and promotions go out on WhatsApp - the AI drafts, you or your team approve.

What you get

Passende Funktionen

FAQs

We already have a gym app - why add WhatsApp?

Somebody has to open your app; WhatsApp is already open. Push notifications get swiped away, WhatsApp messages get read - 98% of them. Both can run side by side, but only one of them gets read reliably.

How do I get my members onto the list?

Through your landing page, which SmartChat builds from your website: as a QR code at the front desk, in the studio, or in the welcome email for new members. Everyone signs up themselves and confirms via double opt-in.

Will my members not find this pushy?

Not if it is useful: a class change, a nudge after two weeks off, an invitation to the next challenge. Anyone who wants out can unsubscribe with a single word, and that keeps your list honest.

What does SmartChat cost for my gym?

Plans start at 188 euros per month on the annual plan - contacts are unlimited on every plan, whether you have 200 members or 2,000. Meta bills the WhatsApp messages directly to you, and SmartChat adds nothing on top.

Who is supposed to write all these messages?

The AI. It builds your landing page, newsletter and follow-ups from your website, learns your tone and suggests finished messages. Your team reads them over and approves - done.

How quickly can we be up and running?

In under 60 seconds: enter your website, let the AI build, check it over, switch it on. The QR code can be sitting on the front desk the same day, collecting your first members.

Start for free today

Enter your website - your WhatsApp marketing is live in under 60 seconds.

Start for free