Industries / Hotels & Guesthouses
Full rooms instead of empty beds
Your regular guests are on WhatsApp every day. SmartChat puts your offers, last-minute rooms and season news on their lock screen instead of in the spam folder.
Sound familiar?
Booking portals take their cut
Every booking through the big portals costs you a hefty commission. Your most loyal guests book the long way round, when they would happily book direct - if only you could reach them.
Newsletters land in spam
Your email newsletter reaches a fraction of your guests, and even fewer of them open it. Your best offers fall flat, simply because nobody sees them.
Empty rooms in the off-season
Between the seasons, rooms stand empty, even though there are plenty of guests who would come at short notice. You just have no quick way to reach them when it counts.
How you use SmartChat
Fill gaps at short notice
Two cancellations for the weekend? Send a flash offer to your guest list. The message is on hundreds of lock screens within minutes, and the gap is filled before the weekend even starts.
Turn regulars into direct bookings
Anyone who follows your WhatsApp channel books with you directly next time, with no portal and no commission. The QR code at reception and the link in the booking confirmation fill your list on their own.
Announce the season and your events
The start of the ski season, the summer menu, wellness weeks: your guests hear it first, and the AI writes the message in your tone of voice so all you do is approve it.
Ready in 3 steps
- 1
Enter your website: SmartChat reads your hotel site and picks up your rooms, your photos and your tone of voice - and the AI builds your landing page from that.
- 2
Collect guests: a QR code at reception and a link in the booking confirmation - your guests sign themselves up by double opt-in, all GDPR-compliant.
- 3
Send and fill: offers, last-minute rooms and season news go out over WhatsApp - the AI drafts, you approve, and the bookings come to you direct.
What you get
- 98% open rate instead of the spam folder
- More direct bookings, less portal commission
- The AI builds your landing page, your messages and your follow-ups
- GDPR-compliant with double opt-in
- Ready to send in under 60 seconds, no tech knowledge
- WhatsApp costs come straight from Meta, with no markup
Passende Funktionen
FAQs
Do my guests need an app?
No. Your guests use WhatsApp exactly as they do every day. You are the only one who gets something new: a tool that collects contacts, drafts messages and handles the sending.
Is this GDPR-compliant?
Yes. Every guest confirms their signup by double opt-in inside WhatsApp, every consent is documented, and unsubscribing takes one word at any time. That is exactly what the GDPR asks for.
Where do I get my guests' numbers?
From your own landing page, which SmartChat builds for you: as a QR code at reception, as a link in the booking confirmation or on your website. Your guests sign themselves up, and SmartChat never works with bought lists.
What does sending the messages cost?
Meta bills the WhatsApp messages directly through your Meta account, and SmartChat adds nothing on top. Your SmartChat plan starts at 188 euros per month on the annual plan, with unlimited contacts on every plan.
How much work is this on top of running the hotel?
Very little. The AI builds your landing page, newsletter and follow-ups from your website, and you check and approve. After that, sending an offer takes about as long as a voice note to a friend.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free