Wati alternatives compared
Wati alternative compared.
Wati alternative: On this page, Wati, SmartChat, Superchat, HelloMateo and Respond.io sit side by side. The providers' public information differs mainly in privacy, sign-up method, price structure and extra costs. SmartChat lists servers in Germany, four plans from €0 to €999 per month and no add-ons. As of: 02.11.2026.
Five providers at a glance.
The information about Wati, Superchat, HelloMateo and Respond.io comes from the providers' public pages, retrieved on 02.11.2026. Where a provider bills in another currency or only annually, the cell says so.
| SmartChat | Wati | Superchat | HelloMateo | Respond.io | |
|---|---|---|---|---|---|
| Privacy and server location | Server in Germany | Address according to the privacy policy: "Unit 101, 29/F, Tower 5, The Gateway, 15 Canton Road, Hong Kong SAR"; the homepage lists SOC 2 Type II and ISO 27001 | "Your data is stored in Frankfurt." | "Your data is stored on AWS servers in Frankfurt am Main (EU-Central-1)." | Privacy policy: “Data may be transferred to and processed in the USA.” Security page: “Respond.io is ISO 27001 certified.” |
| Opt-in and double opt-in | Automatic double opt-in in every plan: anyone who signs up via landing page or popup confirms in WhatsApp | x | "Just choose a keyword, create a WhatsApp link and collect subscribers." | Sign-up via keyword, “im Doppel-Opt-in bestätigt” (confirmed by double opt-in) | x |
| Ways to win contacts | Landing page, website popup, QR code and click-to-WhatsApp button, on every plan | "Click to WhatsApp ads" and a free QR code generator without sign-up | x | QR code and link per WhatsApp number | Click-to-WhatsApp ads, QR codes, short links and website widgets (according to the provider's blog) |
| Monthly price from | Free €0, Starter €299, Basic €499, Pro €999 per month | In euros, billed annually: Growth €59, Pro €119, Business €279 per month; 7-day trial | Free €0, Basic €89, Professional €149, Advanced €299 per month (net) | No prices on the pricing page: "You'll find out your exact price in a consultation." | In US dollars, plans Starter, Growth and Advanced; "Enjoy a free 7-day trial" |
| Meta fees, add-ons and setup | No add-ons, no setup fee, no markup per message; you pay Meta fees directly to Meta | "There is no setup fee associated with using the WhatsApp API." Additional number €29 per month; additional user €39 (Pro) and €89 (Business) per month | Add-ons per month: staff login €19, number €49, newsletter €49 (up to 10,000 recipients), AI agent €49, automation €10; setup fee not stated | "hellomateo erhebt keinen Aufschlag." Outbound messages €0.05 to €0.11 (as of 02.11.2026); one-time setup fee, amount not stated | "WhatsApp fees are not included in any respond.io subscription." |
x = not described on the provider's public pages, as of 02.11.2026.
Who fits what.
Documented features are listed below, not a verdict. Which provider fits depends on which row in the table matters for your business.
SmartChat: WhatsApp marketing with fixed prices
- The system is built from your website. You enter your address, and SmartChat AI builds a landing page, confirmation message and follow-ups in 60 seconds.
- All four sign-up methods are included. Landing page, website popup, QR code and Click-to-WhatsApp button are also available on the Free plan.
- Consent is kept on record. Every contact confirms once in WhatsApp. Date, time and method are available as a PDF for each contact.
- The price list has no extras. Contacts are unlimited on every plan, and newsletters and follow-ups cost no credits.
- No contract that ties you down. There's no minimum term, and the time you've paid for keeps running after you cancel.
Wati: plans with users, broadcasts and automation triggers
Wati bills the plans Growth, Pro and Business in euros; the pricing page calls them "billed annually". Counters for broadcasts, free automation triggers and AI credits come on top. The homepage describes "Astra AI Agents" that hold conversations and hand them over to your team with the full history. If you are looking for a platform with several tiers for users and interfaces, you will find precise information on this at Wati.
Superchat and HelloMateo: data in Frankfurt
Both write on their pages that the data is in Frankfurt. Superchat names a data processing agreement under Art. 28 GDPR and discloses its prices. According to its terms and conditions, HelloMateo concludes the data processing agreement automatically when you accept the terms (clause 16.4) and names prices only in a consultation call. If you value a contact person and a call before you start, you will find that route at HelloMateo.
Respond.io: team inbox with AI Agents
On its homepage, Respond.io describes "Multilingual AI Agents" that answer questions and hand over only serious buyers to your team. The prices are in US dollars, and WhatsApp fees are, by its own account, not included in any subscription. If you run many conversations with a team in one inbox, this is a provider with that focus.
Prices at a glance.
The providers structure their prices differently. That is why the information from Wati and SmartChat appears here with the counters that each provider names itself.
Plans at Wati
On its pricing page, Wati lists the prices with annual billing. On the discount, it says: "Up to ~25% off & free dedicated onboarding with annual subscription". The page text does not name a monthly price for monthly payment.
| Growth | Pro | Business | |
|---|---|---|---|
| Price per month (billed annually) | 59 € | 119 € | 279 € |
| Users included | 3 | 5 | 5 |
| Broadcasts per month | 15.000 | Unlimited | Unlimited |
| Free automation triggers per month | 1.000 | 2.000 | 5.000 |
| Free Wati AI credits per month | 250 | 500 | 1.500 |
| Source | Wati pricing | Wati pricing | Wati pricing |
SmartChat plans
SmartChat lists four plans with a fixed price, each in euros per month. Pay 3 months in advance and you get 24% off; with 12 months in advance, it is 37%.
| Free | Starter | Basic | Pro | |
|---|---|---|---|---|
| Price per month | 0 € | 299 € | 499 € | 999 € |
| Price per month when paying 12 months in advance | 0 € | 188 € | 314 € | 629 € |
| team seats | 1 | 3 | 6 | 12 |
| Messages | 100 one-time | 3,000 per month | 6,000 per month | Unlimited |
| Credits for SmartChat AI per month | 500 one-time | 3.000 | 6.000 | 12.000 |
| Automations | 1 | 1 | 3 | Unlimited |
| Source | SmartChat pricing | SmartChat pricing | SmartChat pricing | SmartChat pricing |
Free has no time limit and needs no credit card.
Fits less well, when.
At SmartChat
- You want to send on other channels too. SmartChat only sends via WhatsApp.
- You want to click together a chatbot yourself. SmartChat has no chatbot builder. The "We build your automation" service is part of Basic and Pro.
- You want to run several WhatsApp numbers through one account. An account has 1 WhatsApp number; for more numbers, you set up more accounts.
At Wati
- You want to compare automations as a fixed number. Wati counts triggers: "1,000 Free Automation triggers/month" in the smallest plan. SmartChat counts automations and lists 1, 1, 3 and unlimited.
- You want to read off the monthly price without an annual commitment. Wati's pricing page lists prices with annual billing.
With Superchat, HelloMateo and Respond.io
- You want the newsletter included in the price. Superchat lists it as an add-on for €49 per month. With SmartChat, it comes with every plan.
- You need a price before the first conversation. HelloMateo gives the price in a consultation call.
- You are looking for WhatsApp fees already included in the subscription. Respond.io writes that they are not included in any plan. With SmartChat, you also pay them directly to Meta, with no markup.
Frequently asked questions about the Wati alternative.
What is an alternative to Wati?
An alternative to Wati is a provider that handles similar tasks, for example sending WhatsApp messages to contacts. This page puts Wati, SmartChat, Superchat, HelloMateo and Respond.io side by side. It is not a ranking, and SmartChat is the provider of this page.
How much does Wati cost per month?
Wati lists the plans Growth €59, Pro €119 and Business €279 per month in euros, each billed annually. On the discount, the pricing page says: "Up to ~25% off & free dedicated onboarding with annual subscription". As of: 02.11.2026.
What does SmartChat cost compared with Wati?
SmartChat costs €0 per month in the Free plan, €299 in Starter, €499 in Basic and €999 in Pro. If you pay 3 months in advance, you get 24% off, and with 12 months in advance it is 37%. For Free, you need no credit card and there is no time limit. You can find more about the plans on the page Pricing.
Where do the five providers store their data?
Server location at SmartChat: Germany. Superchat writes "Ihre Daten werden in Frankfurt gespeichert.", HelloMateo names AWS in Frankfurt am Main. Respond.io writes in its privacy policy: "Data may be transferred to and processed in the USA." Wati's privacy policy gives "Hong Kong SAR" as its address.
Does Wati describe a double opt-in?
On the public Wati pages we checked, an automatic double opt-in is not described (as of 02.11.2026). The same goes for Respond.io. HelloMateo writes that the sign-up is confirmed through “double opt-in”. With SmartChat, this runs Double opt-in automatically in every plan.
How do you win contacts with Wati?
Wati mentions “Click to WhatsApp ads” and a free QR code generator without sign-up. SmartChat offers Landing page, Website popup, QR code and Click-to-WhatsApp button in every plan, including Free.
What extra costs does Wati list?
Wati's pricing page says: "There is no setup fee associated with using the WhatsApp API." Another WhatsApp number costs €29 per month, an additional user €39 on the Pro plan and €89 on the Business plan. SmartChat has no add-ons and no setup fee.
How do Wati and SmartChat count automations?
Wati counts free automation triggers per month: 1,000, 2,000 and 5,000 depending on the plan. SmartChat counts automations: 1 in Free, 1 in Starter, 3 in Basic and unlimited in Pro. The one automation in Starter is the fixed double opt-in automation.
Are WhatsApp fees included in a Respond.io subscription?
No, not by its own account: "WhatsApp fees are not included in any respond.io subscription." With SmartChat, you also pay Meta fees directly to Meta, through the payment method in your Meta account. SmartChat adds nothing on top.
Does HelloMateo list prices on its website?
The pricing page lists the packages Premium, Business, Business Plus and Enterprise, but no amounts. It says: "Deinen konkreten Preis erfährst du im Beratungsgespräch." By its own account, HelloMateo adds no markup on Meta fees.
Does the newsletter cost extra at Superchat?
Superchat's pricing page lists the WhatsApp newsletter as an add-on for €49 per month, valid for up to 10,000 recipients. With SmartChat, WhatsApp newsletters and follow-ups are part of every plan, including Free.
How up to date is the information about the providers?
All information was retrieved from the providers' public pages on 02.11.2026. Prices and features may have changed since then. An x in the table only means that the provider's page does not describe the item. If something is wrong, you can reach us via Contact .
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Sources and date. All information about Wati, Superchat, HelloMateo and Respond.io comes from the providers' public pages, retrieved on 02.11.2026. Prices and features may change. SmartChat is the provider of this page. This comparison comes from SmartChat and is not legal advice.
Wati: Wati pricing · Wati Privacy Policy · Wati home page
Superchat: Superchat pricing · Superchat security · Superchat WhatsApp newsletter
HelloMateo: HelloMateo pricing · HelloMateo privacy policy · HelloMateo terms and conditions · HelloMateo WhatsApp newsletter
Respond.io: Respond.io pricing · Respond.io privacy policy · Respond.io security · Respond.io blog on WhatsApp leads · Respond.io homepage
SmartChat: SmartChat pricing · Landing page · Website popup · Click-to-WhatsApp button · Double opt-in · proof of consent · API · MCP
Wati, Superchat, HelloMateo and Respond.io are trademarks of their respective owners. Found an incorrect statement? Please report it via Contact.
Last updated: By SmartChat Team