Respond.io alternative compared
Respond.io alternative compared.
Respond.io alternative: This page puts Respond.io, SmartChat, Superchat, Interakt and MessengerPeople side by side. In their public statements, the providers differ in server location, pricing structure and extra costs. SmartChat names servers in Germany, four plans from €0 to €999 per month, no add-ons and no setup fee. As of: 02.11.2026.
The comparison table at a glance.
The information on Respond.io, Superchat, Interakt and MessengerPeople comes from the providers' public pages, retrieved on 02.11.2026. Quotes are in quotation marks, in the providers' own wording.
| SmartChat | Respond.io | Superchat | Interakt | MessengerPeople (Sinch Engage) | |
|---|---|---|---|---|---|
| Privacy and server location | Server in Germany | Privacy policy: “Data may be transferred to and processed in the USA.” Security page: “Respond.io is ISO 27001 certified.” | Security page: “Your data is stored in Frankfurt.” | Privacy policy: "data localization is not offered by the Company for any such data shared or obtained by the Company" | Sinch Engage: “Sinch Engage is GDPR and ISO27001 compliant.” |
| Monthly price from | €0 (Free), then €299 | Starter, Growth and Advanced plans in USD, amounts on the Respond.io pricing page; “Enjoy a free 7-day trial” | €0 (Free), then €89 (net) | Growth 55 USD, Advanced 69 USD per month plus taxes (“$55 /mo (+taxes)”) | Basics $99 per month, up to Advanced $2,399; “Prices quoted exclude tax.” |
| Discount for longer payment terms and trial period | 24% for 3 months in advance, 37% for 12 months in advance; Free with no time limit and no credit card | 7-day trial, see the pricing page for discounts | Yearly prices not shown on the pricing page | 8% when paying quarterly, 20% when paying yearly; button “Start Free Trial” for each plan | 16% savings when paying yearly, 14-day trial without a credit card |
| Add-ons, setup and Meta fees | No add-ons, no setup fee, no markup per message; you pay Meta fees directly to Meta | „WhatsApp fees are not included in any respond.io subscription.“ Extra contacts 12 USD (Growth) and 15 USD (Advanced) per 100 | Add-ons per month: staff login €19, number €49, newsletter €49 (up to 10,000 recipients), AI agent €49, automation €10; setup fee not stated | Advanced: “No Templates Markups”; Enterprise: “No Markup Charges”; add-on “WhatsApp AI Agents @$74.99” for Growth and Advanced | WhatsApp as an add-on for “$10/mo” per plan, 1,000 messages included, further messages $0.05 each |
Respond.io, Interakt and Sinch Engage list their prices in US dollars on their own pages. messengerpeople.com redirects to sinch.com/engage. The details in the “MessengerPeople (Sinch Engage)” column come from the Sinch Engage pages.
Who fits what.
Which tool fits your business depends on what you need. The points below are documented features, not a rating.
SmartChat features
- Servers in Germany. The server location is shown at a glance in the table.
- Four ways to new contacts in every plan. Landing page, website popup, click-to-WhatsApp button and QR code are included even in Free.
- Consent built in. The double opt-in runs automatically via landing page or popup. You can download the proof of consent for each contact, with date, time and source, as a PDF.
- Newsletter and follow-ups at no extra cost. Both are included in every plan. Sending costs no credits.
- Cancel anytime. SmartChat has no minimum term. The time you've paid for keeps running after you cancel.
Features of Respond.io
- AI Agents. The homepage says: “Multilingual AI Agents handle ad enquiries, answer FAQs and route only serious buyers to your team.”
- integrations. The integrations page lists Claude, ChatGPT and other MCP-capable assistants, as well as Zapier, Make, n8n and webhooks. According to the pricing page, the API is available from Growth, webhooks from Advanced.
- Broadcasts and workflows from Growth. According to the pricing page, broadcasts and workflow automation are included from the Growth plan, and broadcasts are excluded during the trial period.
Superchat features
- Servers in the EU. The security page names Frankfurt.
- Sign-up by keyword. Superchat describes a WhatsApp link that subscribers use to sign up with a chosen keyword.
- Tiered plans. The pricing page lists 1, 2, 6 or 12 automations and 1, 1, 2 or 4 WhatsApp numbers, depending on the plan.
Interakt features
- Ads as the entry point. The homepage promotes click-to-WhatsApp ads and a “Campaign Suite”.
- No cap on contacts. The pricing page lists “Unlimited Contacts” from Growth.
- API and webhooks. According to the pricing page, public APIs and webhooks are available from Growth.
Features of MessengerPeople (Sinch Engage)
- Forwarding. messengerpeople.com redirects to the page sinch.com/engage. All details on it come from there.
- Tiered automations. The pricing page lists: “Basics 3, Conversations 30, Pro Unlimited”.
- integrations. The integrations page lists “Integrations: 19”, including Zapier and Make.
Prices at a glance.
The providers structure their plans differently. That is why the providers' own figures are shown here, in the currency of each page.
SmartChat plans
SmartChat has four plans with a fixed price in euros per month. With 3 months in advance, you get 24% off; with 12 months in advance, 37%.
| Free | Starter | Basic | Pro | |
|---|---|---|---|---|
| Price per month | 0 € | 299 € | 499 € | 999 € |
| Price per month when paying 3 months in advance | 0 € | 227 € | 379 € | 759 € |
| Price per month when paying 12 months in advance | 0 € | 188 € | 314 € | 629 € |
| Contacts | Unlimited | Unlimited | Unlimited | Unlimited |
| team seats | 1 | 3 | 6 | 12 |
| Automations | 1 | 1 | 3 | Unlimited |
| Source | SmartChat pricing | SmartChat pricing | SmartChat pricing | SmartChat pricing |
Superchat plans
Superchat's pricing page lists four plans in euros per month, net. It also states a minimum contract term of 12 months.
| Free | Basic | Professional | Advanced | |
|---|---|---|---|---|
| Price per month (net) | 0 € | 89 € | 149 € | 299 € |
| Active contacts per month | 30 | Unlimited | Unlimited | Unlimited |
| Users | 1 | 3 | 6 | 12 |
| WhatsApp numbers | 1 | 1 | 2 | 4 |
| Automations | 1 | 2 | 6 | 12 |
| Source | Superchat pricing | Superchat pricing | Superchat pricing | Superchat pricing |
Plans at MessengerPeople (Sinch Engage)
The Sinch Engage page lists five plans in US dollars per month, excluding tax. According to the page, the prices apply with yearly payment.
| Basics | Conversations | Pro | Pro Plus | Advanced | |
|---|---|---|---|---|---|
| Price per month | $99 | $249 | $799 | $1.799 | $2.399 |
| Automations | 3 | 30 | Unlimited | Unlimited | Unlimited |
| Users | 1 | 2 | 3 | 3 | 3 |
| Source | Sinch Engage pricing | Sinch Engage pricing | Sinch Engage pricing | Sinch Engage pricing | Sinch Engage pricing |
Plans at Interakt and Respond.io
Interakt lists Growth for 55 USD and Advanced for 69 USD per month, each plus taxes. Respond.io lists the plans Starter, Growth and Advanced in US dollars. The amounts are on the Respond.io pricing page.
Meta fees
With SmartChat, you pay Meta fees directly to Meta, using the payment method in your Meta account. SmartChat adds no markup and charges nothing extra per message.
Fits less well, when.
At SmartChat
- You want to send messages across multiple channels. SmartChat only sends via WhatsApp.
- You want to build a chatbot yourself. SmartChat has no chatbot builder. In Basic and Pro, SmartChat builds your automation.
- You need multiple WhatsApp numbers in one account. One account has 1 WhatsApp number. For multiple numbers, you create multiple accounts.
With the other providers
- You want to start without a minimum term. Superchat states a minimum contract term of 12 months on its pricing page.
- You want to use the newsletter at no extra cost. At Superchat, the newsletter is listed as an add-on for €49 per month on the pricing page.
- You want to plan in euros. Respond.io, Interakt and Sinch Engage list their prices in US dollars.
- You want proof of consent, landing page, popup and QR code all in one place. We found no description of this on the Superchat pages we checked (as of 02.11.2026).
FAQ about Respond.io and its alternatives.
Which providers appear on the page as a Respond.io alternative?
The page puts Respond.io, SmartChat, Superchat, Interakt and MessengerPeople side by side. It compares privacy, prices, discounts and extra costs. All information on the competitors comes from their public pages, as of 02.11.2026.
Where is the data stored at Respond.io, SmartChat and Superchat?
SmartChat has servers in Germany. Superchat says: "Your data is stored in Frankfurt." Respond.io's privacy policy says: "Data may be transferred to and processed in the USA."
How much does Respond.io cost?
Respond.io lists the plans Starter, Growth and Advanced in US dollars and, according to its pricing page, offers a free 7-day trial. The amounts are on Respond.io's pricing page. As of: 02.11.2026.
How much does SmartChat cost in comparison?
SmartChat has Free at €0, Starter at €299, Basic at €499 and Pro at €999 per month. If you book 3 months in advance, you get 24% off; if you book 12 months in advance, 37%. Details are on the page Pricing.
How much does Interakt cost?
Interakt lists Growth for $55 and Advanced for $69 per month, each plus taxes. There, a discount of 8% is listed for quarterly payment and 20% for yearly payment. As of: 02.11.2026.
Why is MessengerPeople listed here with Sinch Engage prices?
The address messengerpeople.com redirects to sinch.com/engage. That is why all information in the column comes from the Sinch Engage pages. There, five plans are listed from $99 to $2,399 per month, excluding tax.
What add-ons and extra costs do the providers list?
Superchat lists staff access, additional number, newsletter, AI agent and automation as add-ons. Sinch Engage lists WhatsApp as an add-on for $10 per month. SmartChat has no add-ons and no setup fee.
Who charges the Meta fees?
At SmartChat you pay Meta's fees directly to Meta, and SmartChat adds nothing on top. Respond.io says on its pricing page: "WhatsApp fees are not included in any respond.io subscription."
What integrations are there at Respond.io and SmartChat?
How many automations do Superchat, Sinch Engage and SmartChat include?
SmartChat has 1 automation in Free and Starter, 3 in Basic and unlimited in Pro. Superchat lists 1, 2, 6 and 12. Sinch Engage lists 3, 30 and unlimited in its top three plans.
How does SmartChat win new contacts and collect consent?
SmartChat has a landing page, website popup, click-to-WhatsApp button and QR code in every plan. The double opt-in runs automatically, and you can download the proof of consent for each contact as a PDF. On the pages checked for Respond.io, Interakt and Sinch Engage, automatic double opt-in is not described (as of 02.11.2026).
Where does the information on Respond.io, Superchat, Interakt and MessengerPeople come from?
The information on Respond.io, Superchat, Interakt and MessengerPeople comes from the providers' public pages, retrieved on 02.11.2026. SmartChat is the provider of this page. Prices and features can change. If you spot a wrong detail, report it via Contact.
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Sources and date. All information on Respond.io, Superchat, Interakt and MessengerPeople comes from the providers' public pages, retrieved on 02.11.2026. Prices and features can change. SmartChat is the provider of this page. This comparison comes from SmartChat and is not legal advice.
Respond.io: Pricing · Privacy policy · Security · Integrations · Home · Blog WhatsApp Lead Management
Superchat: Superchat pricing · Superchat security · Superchat WhatsApp newsletter · Superchat integrations
Interakt: Pricing · Privacy policy · Home
MessengerPeople (Sinch Engage): Sinch Engage pricing · Sinch Engage · Sinch Engage integrations
SmartChat: SmartChat pricing · Landing page · Website popup · Click-to-WhatsApp button · Double opt-in · proof of consent · API · MCP
Respond.io, Superchat, Interakt, MessengerPeople and Sinch Engage are trademarks of their respective owners. Found a wrong detail? Please report it via Contact.
Last updated: By SmartChat Team