SmartChat vs. Lime Connect
SmartChat vs. Lime Connect.
SmartChat vs. Lime Connect: The public pages of both providers differ mainly in add-ons, contract term and consent. SmartChat includes WhatsApp newsletter, automatic double opt-in and proof of consent in every plan, with no add-ons and no minimum term. Lime Connect lists WhatsApp campaigns, workflows and the AI Agent as add-ons with their own price and, depending on the edition, lists a minimum term of one, twelve or 24 months. As of: 02.11.2026.
The comparison table at a glance.
The table only includes points that are described on the public pages of both providers. Quotes from Lime Connect are in quotation marks and in the original English, as the pages show them. According to the page, Lime Connect's prices are without VAT.
| SmartChat | Lime Connect | |
|---|---|---|
| Privacy and server location | Server in Germany | Provider's own statement: “Lime Connect is a GDPR-compliant chat solution, born and hosted in Germany.” |
| Consent from contacts | Proof of consent per contact with date, time and method, available as a PDF, in every plan | Note in the documentation: “You may only manually add contacts if you have obtained their consent!” Contacts can be exported as CSV. |
| Automatic double opt-in | Yes, confirmation runs automatically when someone signs up through a landing page or popup, in every plan | x |
| WhatsApp newsletter | WhatsApp newsletter and follow-ups in every plan, including Free | Add-on “WhatsApp Campaigns: from €20/month plus Meta fee” |
| Automations | Free 1, Starter 1, Basic 3, Pro unlimited | Workflows as an add-on: “Billing is usage-based at €50 per 1,000 workflow executions.” The page does not give a number per plan. |
| AI features | AI reply in every plan, including Free, in the contact's language | “The cost per AI agent is €99 per month.” |
| Monthly price from | €0 (Free), then €299 per month; Free with no time limit and no credit card | Free €0; Pro €105 with monthly and €87 with yearly payment; 14-day trial with Pro features, then Free |
| Discount for paying longer | 24% for 3 months in advance, 37% for 12 months in advance | €87 instead of €105 with yearly payment (Pro plan) |
| Meta fees, add-ons, setup | No add-ons, no setup fee, no surcharge per message. You pay Meta fees directly to Meta. | “a Meta fee per message + a monthly Lime Connect add-on fee”. The pricing page does not mention a setup fee. |
| term and cancellation | No minimum term, no commitment. Cancel at any time, without notice, up to 1 hour before the charge; the time you paid for keeps running. | According to the terms, “a minimum term” of “one, twelve or twenty-four months”, depending on the chosen edition. The page does not say which term applies to Pro. |
| Limits | Contacts unlimited; messages 100 one-time, 3,000, 6,000, unlimited; team seats 1, 3, 6, 12; 1 WhatsApp number per account | Pro: “at least 3 seats, unlimited channels and conversations, 10 WhatsApp numbers, 5 chatbots” |
| Integrations | API, MCP (ChatGPT, Claude, Gemini) and webhook in every plan, plus Zapier, Make and n8n | API add-on with HTTP POST callback; 31 add-ons on the integrations page; this page does not mention Zapier, Make and n8n |
| Source | SmartChat pricing and feature pages | Lime Connect home page, pricing, workflows, AI automation, terms, integrations, documentation |
x = not described on the provider's public pages, as of 02.11.2026.
Who fits what.
The providers are built differently. The following points state documented properties and are not a judgment.
SmartChat features
- A tool just for WhatsApp marketing. Enter your website and SmartChat AI builds your landing page, confirmation message and follow-ups in 60 seconds.
- Four ways to win contacts. Landing page, website popup, click-to-WhatsApp button and QR code come with every plan, including Free.
- Confirmation and proof built in. Contacts confirm their sign-up automatically. For every contact, you have the date, time and method of consent ready as a PDF.
- One price per plan. Newsletter, follow-ups, API and MCP are included. SmartChat charges neither add-ons nor a setup fee.
- Cancel without notice. There is no minimum term. You cancel up to 1 hour before the charge.
Features of Lime Connect
- Plans Free, Pro and Enterprise. The pricing page lists a 14-day trial with Pro features, then the Free plan. For Pro, the page lists at least 3 seats.
- Add-ons as needed. WhatsApp campaigns, workflows, API and the AI Agent appear as separately priced building blocks.
- More numbers and chatbots in the plan. Pro lists 10 WhatsApp numbers and 5 chatbots.
- Consent by keyword. According to the documentation, you set keywords that contacts use to agree to or decline receiving messages: “you can set keywords for the contact to agree to or decline receiving your messages”.
- connections. The integrations page counts 31 add-ons.
Prices and plans.
The plans of the two providers are structured differently. That is why the providers' own figures come first here, each in euros per month. We leave out a sample calculation, because Lime Connect's pricing page does not clearly show whether the €105 for Pro applies per seat or in total.
Plans at Lime Connect
The pricing page says: “Prices exclude VAT.” Enterprise is available on request.
| Free | Pro | Enterprise | |
|---|---|---|---|
| Monthly payment | 0 € | 105 € | On request |
| Yearly payment | 0 € | 87 € | On request |
| Source | Lime Connect pricing | Lime Connect pricing | Lime Connect pricing |
SmartChat plans
SmartChat lists four plans with a fixed price. If you pay 3 months in advance, you get 24 % off; for 12 months in advance, it's 37 %.
| Free | Starter | Basic | Pro | |
|---|---|---|---|---|
| Monthly | 0 € | 299 € | 499 € | 999 € |
| 3 months in advance, per month | 0 € | 227 € | 379 € | 759 € |
| 12 months in advance, per month | 0 € | 188 € | 314 € | 629 € |
| team seats | 1 | 3 | 6 | 12 |
| Source | SmartChat pricing | SmartChat pricing | SmartChat pricing | SmartChat pricing |
What costs extra
For WhatsApp campaigns, Lime Connect lists “from €20/month plus Meta fee”, for workflows €50 per 1,000 executions and for an AI Agent €99 per month. With SmartChat, you pay the plan price. You pay Meta fees directly to Meta through the payment method in your Meta account; SmartChat adds nothing on top.
Fits less well, when.
At SmartChat
- You need several channels in one piece of software. SmartChat sends only through WhatsApp.
- You want to put chatbots together yourself. SmartChat does not have a chatbot builder. SmartChat AI replies to messages, and in Basic and Pro, SmartChat builds your automation for you on request.
- You want to run several WhatsApp numbers under one account. One account has 1 number. For more numbers, you set up more accounts.
- You want to offer the software under your own name. SmartChat does not offer white label.
At Lime Connect
- You want to use WhatsApp campaigns without an extra price. Lime Connect lists them as an add-on “from €20/month plus Meta fee”.
- You want to start without a fixed minimum term. The terms list a minimum term of one, twelve or 24 months, depending on the edition.
- You want to use an automatic double opt-in. It is not described on the pages we checked. What is described is consent by keyword.
- You want to plan AI costs in advance as part of the plan. At Lime Connect, the AI Agent costs €99 per month per agent.
FAQ about SmartChat and Lime Connect.
What is the difference between SmartChat and Lime Connect?
The public pages of both providers differ mainly in add-ons, contract term and consent. SmartChat includes newsletter, follow-ups, automatic double opt-in and proof of consent in every plan, with no add-ons and no minimum term. Lime Connect lists WhatsApp campaigns, workflows, API and AI Agent as add-ons with their own price. The details are in the table above, as of 02.11.2026.
What does Lime Connect cost?
Lime Connect lists Free for €0, Pro for €105 with monthly payment and €87 with yearly payment, and Enterprise on request. The page says “Prices exclude VAT.” and lists at least 3 seats for Pro. It is not clear from the page whether the €105 applies per seat or in total. There is also a 14-day trial with Pro features, then Free. As of: 02.11.2026.
What does SmartChat cost and what is included?
SmartChat costs €0 in Free, €299 in Starter, €499 in Basic and €999 in Pro per month. If you pay 3 months in advance, you get 24% off; with 12 months in advance, 37%. Newsletter, follow-ups, API and MCP are included in every plan. The plans are on the page SmartChat pricing.
What extra costs are there besides the plan price?
SmartChat has no add-ons, no setup fee and no surcharge per message. You pay Meta fees directly to Meta. Lime Connect lists “a Meta fee per message + a monthly Lime Connect add-on fee”, for WhatsApp Campaigns “from €20/month plus Meta fee” and for workflows €50 per 1,000 executions. The pricing page does not mention a setup fee.
How long are you committed, and how do you cancel?
SmartChat has no minimum term and no commitment. You can cancel at any time without notice, up to 1 hour before the charge, and the time you paid for keeps running. Lime Connect's terms list “a minimum term” of “one, twelve or twenty-four months”, depending on the edition. They do not say which term applies to Pro.
How do you get your contacts' consent?
With SmartChat, a contact signs up through a landing page or website popup and confirms automatically in WhatsApp. For every contact, you can retrieve the date, time and method of consent as a PDF proof . In its documentation, Lime Connect describes keywords that contacts use to agree or decline, and a note to add contacts manually only with their consent.
Where is the data stored at SmartChat and at Lime Connect?
SmartChat's servers are in Germany. Lime Connect says about itself: “Lime Connect is a GDPR-compliant chat solution, born and hosted in Germany.” This is the provider's own statement.
How many automations are possible in which plan?
SmartChat has 1 automation in Free, 1 in Starter (the fixed double opt-in automation), 3 in Basic and unlimited in Pro. In Basic and Pro, SmartChat builds your automation for you on request. Lime Connect charges for workflows as an add-on: “Billing is usage-based at €50 per 1,000 workflow executions.” The page does not give a number per plan.
How do the AI features differ?
SmartChat AI replies to messages in the contact's language. This is included in every plan, including Free. Usage runs on credits: 500 one-time in Free, then 3,000, 6,000 and 12,000 per month. For Lime Connect, it says: “The cost per AI agent is €99 per month.”
What limits apply to contacts, numbers and team?
With SmartChat, contacts are unlimited in every plan. Team seats are 1, 3, 6 and 12, and one account has 1 WhatsApp number. For Pro, Lime Connect lists “at least 3 seats, unlimited channels and conversations, 10 WhatsApp numbers, 5 chatbots”. According to this, Lime Connect offers more numbers in one account.
Which interfaces do the two providers offer?
In every plan, SmartChat offers API, MCP for ChatGPT, Claude and Gemini, and webhook, plus Zapier, Make and n8n. Lime Connect lists an API add-on with HTTP POST callback and 31 add-ons on the integrations page. Zapier, Make and n8n do not appear on that page. You can find more on the technology at API and MCP.
Where does the information about Lime Connect come from?
They come from Lime Connect's public pages, retrieved on 02.11.2026. All sources are listed at the bottom of the page. Prices and features may change. SmartChat is the provider of this page. You can report an incorrect statement via Contact .
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Sources and date. All information about Lime Connect comes from the provider's public pages, retrieved on 02.11.2026. Prices and features may change. SmartChat is the provider of this page. This comparison comes from SmartChat and is not legal advice.
Lime Connect: Lime Connect home page · Lime Connect pricing · Lime Connect workflows · Lime Connect AI automation · Lime Connect terms · Lime Connect integrations · Lime Connect documentation subscribers
SmartChat: SmartChat pricing · Landing page · Website popup · Click-to-WhatsApp button · Double opt-in · proof of consent · API · MCP
Lime Connect is a trademark of its respective owners. Found an incorrect statement? Please report it via Contact.
Last updated: By SmartChat Team