SmartChat vs. Superchat

SmartChat vs. Superchat.

SmartChat vs. Superchat: In their public statements, the two providers differ mainly in pricing structure, add-ons and term. SmartChat lists four plans from €0 to €999 per month, no add-ons and no minimum term. Superchat lists four plans from €0 to €299 per month (net), add-ons and a minimum contract term of 12 months. As of: 02.11.2026.

The comparison table at a glance.

The information about Superchat comes from the public pages of Superchat, retrieved on 02.11.2026. According to the pricing page, Superchat prices are net.

x = not described on the provider's public pages, as of 02.11.2026.

Who fits what.

The answer depends on what your business needs. The points below are documented features, not a verdict.

SmartChat features

• Built for WhatsApp marketing. After you enter your website, SmartChat AI builds the landing page, confirmation message and follow-ups in 60 seconds.
• Four sign-up methods in every plan. Landing page, website popup, click-to-WhatsApp button and QR code are included even in Free.
• Consent built in. Double opt-in runs automatically: anyone who signs up through the landing page or popup confirms in WhatsApp. You can download the proof for each contact as a PDF.
• One price, no extras. Newsletter, follow-ups, API, MCP and webhook are included in every plan. There are no add-ons.
• No lock-in. You can cancel anytime, and the time you've paid for keeps running.

Superchat features

• Servers in the EU. On its security page, Superchat writes that the customer data is stored encrypted on servers in the EU, in Frankfurt.
• Lower entry price. Basic costs €89 per month (net). For that, the pricing page lists a minimum contract term of 12 months.
• More numbers and seats in the higher plans. Advanced lists 12 automations, 12 users and 4 WhatsApp numbers.
• Sign-up by keyword. Superchat describes a WhatsApp link through which subscribers sign up with a keyword they choose themselves.

Prices at a glance.

The plans aren't built the same way. That's why we first show the providers' own information here. All amounts are in euros per month.

Superchat plans

Superchat lists four plans with a fixed price, and the pricing page shows them as net. Add-ons are added per month: employee access €19, additional number €49, additional automation €10. For the newsletter it says: "WhatsApp Newsletter: €49 (up to 10,000 recipients per month)".

SmartChat plans

SmartChat lists four plans with a fixed price. The plans differ in volume and seats. If you pay 3 months in advance, you get 24% off; for 12 months in advance, 37%.

Meta fees

With SmartChat, you pay Meta fees directly to Meta, using the payment method in your Meta account. SmartChat adds no markup and charges nothing extra per message.

Fits less well, when.

At SmartChat

• You want to send messages across multiple channels. SmartChat only sends via WhatsApp.
• You want to build a chatbot yourself. SmartChat has no chatbot builder. In Basic and Pro, SmartChat builds your automation.
• You need multiple WhatsApp numbers in one account. One account has 1 WhatsApp number. For multiple numbers, you create multiple accounts.
• You want to resell SmartChat under your own name. There is no white label.
• You need several of your own automations on the Starter plan. Your own automations start with Basic. The one automation in Starter is the fixed double opt-in automation.

With Superchat

• You want to start without a minimum term. Superchat states a minimum contract term of 12 months on its pricing page.
• You want to use the newsletter at no extra cost. At Superchat it's an add-on at €49 per month.
• You need many contacts in the free plan. The Superchat Free plan lists 30 active contacts per month. With SmartChat, contacts are unlimited in every plan.
• You want proof of consent, landing page, popup and QR code all in one place. We found no description of this on the Superchat pages we checked (as of 02.11.2026).