SmartChat vs. eworx
SmartChat vs. eworx.
SmartChat vs. eworx: both providers list a WhatsApp newsletter, but they differ in consent and billing. SmartChat offers proof of consent and automatic double opt-in in every plan and bills with fixed plan prices. We found no description of either point on eworx's public pages, and according to its pricing page, eworx bills by actual usage. As of 02.11.2026.
The comparison table at a glance.
The table shows points that appear on public pages for both providers and marks with x what is not described at eworx. The information about eworx comes from eworx's pages, retrieved on 02.11.2026. Where eworx appears in quotation marks in the table, it is a word-for-word quote.
| SmartChat | eworx | |
|---|---|---|
| Server location | Server in Germany | "The data is processed and hosted in Austria." |
| proof of consent | Per contact with date, time and method, available as a PDF, in every plan | x |
| Automatic double opt-in | Confirmation on sign-up via landing page or popup, in every plan, including Free | x |
| Landing page and sign-up methods | Landing page, website popup, Click-to-WhatsApp button and QR code on every plan | “Funktionen wie Landingpages, Formulare, APIs, Automatisierungen und Empfängerverwaltung sind Bestandteil der Plattform.” (Features such as landing pages, forms, APIs, automations and recipient management are part of the platform.) |
| WhatsApp newsletter | Included in every plan, even Free. Sending costs no credits | Included in every package. WhatsApp is billed by usage, per sender number and per message by country |
| Automations | 1, 1, 3, unlimited (Free, Starter, Basic, Pro) | "Automated customer journeys"; the page gives no number per plan |
| Monthly price from | €0 (Free), then €299. 24% off when paying 3 months in advance, 37% off when paying 12 months in advance | “ab 109,- € pro Monat*” (from €109 per month*). Three packages: from €109, from €169 and from €2,799 per month |
| Free access | Free: no time limit, no credit card, 100 messages one time | Free test access after a short live demo |
| Extra costs | No add-ons, no setup fee, no surcharge per message. You pay Meta fees directly to Meta | “Abrechnung erfolgt nach tatsächlicher Nutzung” (billing is based on actual usage), for example for sending volume, WhatsApp sender numbers and WhatsApp messages by country. The page does not list amounts |
| Users and team seats | 1, 3, 6, 12 team seats (Free, Starter, Basic, Pro). Contacts unlimited in every plan | “Plattform 5 Benutzer” (Platform: 5 users). Multi-Tenant and Dedicated SaaS: unlimited users |
| Integrations | API, MCP and webhook in every plan, plus Zapier, Make and n8n | “APIs, Konnektoren, SSO und betreute Integrationen” (APIs, connectors, SSO and supported integrations) |
| Source | SmartChat pricing and feature pages | eworx Marketing Suite, eworx pricing |
x = not described on the provider's public pages, as of 02.11.2026.
Who fits what.
The answer depends on your business. The points below list documented features, not a verdict.
SmartChat features
- Built for WhatsApp marketing. SmartChat only sends via WhatsApp. Once you enter your website, SmartChat AI builds your landing page, confirmation message and follow-ups in 60 seconds.
- Consent built in. Double opt-in runs automatically as soon as someone signs up via landing page or website popup. You download the proof of consent for each contact with date, time and method as a PDF.
- Sign-up options in every plan. Landing page, website popup, click-to-WhatsApp button and QR code are included even in Free.
- Fixed plan prices. There are no add-ons, no setup fee and no surcharge per message. You pay Meta fees directly to Meta.
- No lock-in. There is no minimum term. You can cancel at any time and without notice.
eworx features
- A marketing suite. On its page, eworx describes a platform with landing pages, forms, automations and recipient management.
- Hosting in Austria. According to eworx, the data is processed and hosted in Austria.
- Three packages. The pricing page lists three packages. The Platform package includes 5 users; Multi-Tenant and Dedicated SaaS list unlimited users.
- Supported integrations. eworx lists APIs, connectors, SSO and supported integrations.
- Billing by usage. According to the pricing page, sending volume, WhatsApp sender numbers and WhatsApp messages by country are billed by actual usage.
Prices and billing.
The pricing models are built differently: SmartChat lists fixed plans, eworx lists packages “from” a price and bills parts by usage. That is why there is no joint calculation here. All amounts are in euros per month.
eworx packages
eworx lists three packages with prices from €109, from €169 and from €2,799 per month. The pricing page says: “ab 109,- € pro Monat*” (from €109 per month*). In addition: “Abrechnung erfolgt nach tatsächlicher Nutzung” (billing is based on actual usage). The page does not list amounts for WhatsApp messages or sender numbers. According to eworx, free test access is available after a short live demo.
SmartChat plans
SmartChat lists four plans with a fixed price. Sending newsletters, follow-ups and automations costs no credits. Only SmartChat AI, the emergency WhatsApp message and domain purchase use credits.
| Free | Starter | Basic | Pro | |
|---|---|---|---|---|
| Price per month | 0 € | 299 € | 499 € | 999 € |
| Price per month when paying 3 months in advance (24% off) | 0 € | 227 € | 379 € | 759 € |
| Price per month when paying 12 months in advance (37% off) | 0 € | 188 € | 314 € | 629 € |
| Contacts | Unlimited | Unlimited | Unlimited | Unlimited |
| Messages | 100 one-time | 3,000 per month | 6,000 per month | Unlimited |
| team seats | 1 | 3 | 6 | 12 |
| Automations | 1 | 1 | 3 | Unlimited |
| Credits for SmartChat AI | 500 one-time | 3,000 per month | 6,000 per month | 12,000 per month |
| Source | SmartChat pricing | SmartChat pricing | SmartChat pricing | SmartChat pricing |
Fits less well, when.
At SmartChat
- You want to send messages across multiple channels. SmartChat only sends via WhatsApp.
- You want to build a chatbot yourself. SmartChat has no chatbot builder. SmartChat AI replies to messages, and in Basic and Pro, SmartChat builds your automation.
- You need multiple WhatsApp numbers in one account. One account has 1 WhatsApp number. For multiple numbers, you create multiple accounts.
With eworx
- You're looking for proof of consent for each contact. eworx's pages we checked do not describe this (x in the table).
- You want an automatic double opt-in. eworx's pages we checked do not describe this either (x in the table).
- You want to know the cost of WhatsApp messages beforehand. eworx bills by actual usage and does not list amounts for this on its pricing page.
FAQ about SmartChat and eworx.
What is the difference between SmartChat and eworx?
SmartChat offers proof of consent and automatic double opt-in in every plan, and fixed plan prices. According to its pricing page, eworx bills by actual usage and describes nothing about proof of consent or double opt-in. As of 02.11.2026.
Where is the data stored at SmartChat and at eworx?
SmartChat's servers are in Germany. eworx writes: “Die Daten werden in Österreich verarbeitet und gehostet.” (The data is processed and hosted in Austria.)
Can I prove with SmartChat when someone gave consent?
Yes. SmartChat stores the date, time and method of consent for each contact. You download the proof as a PDF, in every plan, including Free.
Does eworx describe proof of consent?
We found no proof of consent on the eworx pages we checked, which is why there is an x there. We checked the pages on the marketing suite and on prices, as of 02.11.2026.
How does double opt-in work at SmartChat?
Anyone who signs up via landing page or website popup automatically gets a confirmation in WhatsApp. After confirming, the contact receives newsletters and follow-ups. This applies in every plan.
How do contacts sign up with SmartChat?
Via the landing page, the website popup, the Click-to-WhatsApp button or the QR code. All four ways are included in every plan, including Free.
Is the WhatsApp newsletter included at eworx and SmartChat?
Yes, at both. eworx lists it in every package but bills WhatsApp by usage, per sender number and per message by country. With SmartChat, the newsletter is included in every plan, and sending costs no credits.
What does eworx cost compared to SmartChat?
eworx lists three packages from €109, from €169 and from €2,799 per month, plus billing by usage. SmartChat lists €0 for Free, then €299, €499 and €999 per month.
Do I pay extra for WhatsApp messages with SmartChat?
SmartChat charges no surcharge per message. You pay Meta's fees directly to Meta using the payment method in your Meta account. There are no add-ons and no setup fee.
How many users do the plans include?
SmartChat includes 1, 3, 6 and 12 team seats in Free, Starter, Basic and Pro, and contacts are unlimited. For eworx, the pricing page lists 5 users for the Platform package and unlimited users for Multi-Tenant and Dedicated SaaS.
Which connections does SmartChat offer?
API, MCP for ChatGPT, Claude and Gemini as well as webhook in every plan, plus Zapier, Make and n8n. eworx lists APIs, connectors, SSO and supported integrations.
How long am I tied to SmartChat?
Not at all. There is no minimum term. You can cancel at any time and without notice, up to 1 hour before the payment, and the time you paid for keeps running.
Try SmartChat for free.
Enter your website. In 60 seconds, your WhatsApp marketing system is ready, no credit card needed.
Sources and date. All information about eworx comes from the provider's public pages, retrieved on 02.11.2026. Prices and features may change. SmartChat is the provider of this page. This comparison was written by SmartChat and is not legal advice.
eworx: eworx Marketing Suite · eworx pricing
SmartChat: SmartChat pricing · Landing page · Website popup · Click-to-WhatsApp button · Double opt-in · proof of consent · API · MCP
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Last updated: By SmartChat Team