SmartChat vs. Esendex
SmartChat vs. Esendex.
SmartChat vs. Esendex: the two providers build their plans differently. SmartChat lists four fixed plans from €0 to €999 per month with unlimited contacts, no add-ons and no setup fee. Esendex scales its plans by number of messages: Starter with 500, Growth with 2,500 and Enterprise with 10,000 messages, from €75, €235 and €775 per month. Neither of them lists a setup fee. As of 02.11.2026.
The comparison table at a glance.
The table only shows points that are documented for both providers. The information about Esendex comes from Esendex's public pages, retrieved on 02.11.2026. Esendex's pricing page does not mention taxes. Messages at Esendex and at SmartChat are not directly comparable because the plans are built differently.
| SmartChat | Esendex | |
|---|---|---|
| Privacy | Server in Germany | Legal notice: Commify Germany GmbH, Dresden. The home page mentions ISO 27001 and says: “halten uns strikt an die DSGVO.” (we strictly comply with the GDPR.) The server location is not stated on the pages we checked. |
| Monthly price from | €0 (Free), then €299 | Starter from €75, Growth from €235, Enterprise from €775 per month |
| Free plan | Free: no time limit, no credit card, 100 messages one time | Home page: “7 Tage kostenlos” (7 days free) |
| Setup fee | No setup fee, no add-ons | Pricing page: “Nein, für die Nutzung unserer Plattform fallen keine Einrichtungsgebühren an.” (No, there are no setup fees for using our platform.) |
| Minimum term and cancellation | No minimum term, no lock-in; cancel anytime, up to 1 hour before the payment is taken | x |
| Messages per plan | Free 100 one-time; Starter 3,000 and Basic 6,000 per month; Pro unlimited; sending costs no credits | Starter 500, Growth 2,500, Enterprise 10,000 messages |
| Integrations | API, MCP and webhook in every plan, plus Zapier, Make and n8n | Home page: “Integrieren Sie unsere APIs für einfache Echtzeit-Kommunikation” (Integrate our APIs for simple real-time communication) |
| Source | SmartChat pricing and feature pages | Esendex home page, pricing, legal notice |
x = not described on the provider's public pages, as of 02.11.2026.
Who fits what.
The answer depends on what you need. The points below list documented features, not a verdict.
SmartChat features
- Built for WhatsApp marketing. SmartChat only sends via WhatsApp. Once you enter your website, SmartChat AI builds your landing page, confirmation message and follow-ups in 60 seconds.
- Sign-up options in every plan. Landing page, website popup, click-to-WhatsApp button and QR code are included even in Free.
- Consent built in. Double opt-in runs automatically. The proof of consent for each contact, with date, time and method, can be downloaded as a PDF.
- Fixed prices, no extras. Newsletter, follow-ups, API and MCP are included in every plan. There are no add-ons and no setup fee.
- No lock-in. There is no minimum term. You cancel any time.
Esendex features
- Plans by number of messages. The pricing page scales Starter, Growth and Enterprise by 500, 2,500 and 10,000 messages.
- No setup fee for the platform. The pricing page says: “Nein, für die Nutzung unserer Plattform fallen keine Einrichtungsgebühren an.” (No, there are no setup fees for using our platform.)
- Interfaces for your own technology. The home page invites you: “Integrieren Sie unsere APIs für einfache Echtzeit-Kommunikation” (Integrate our APIs for simple real-time communication)
- Privacy information in the legal notice and on the home page. It mentions Commify Germany GmbH in Dresden, ISO 27001 and the GDPR.
- Free trial. The home page says: “7 Tage kostenlos” (7 days free)
Prices and sample calculation.
The plans are built differently: Esendex charges by messages, SmartChat by plan level with unlimited contacts. That is why this page first shows what each provider states itself. All amounts are in euros per month.
Esendex plans
Esendex lists three plans with “from” prices. The pricing page lists Starter at “Ab 75 € / Monat” (from €75 / month).
| Starter | Growth | Enterprise | |
|---|---|---|---|
| Price per month | from €75 | from €235 | from €775 |
| Messages | 500 | 2.500 | 10.000 |
| Source | Esendex pricing | Esendex pricing | Esendex pricing |
SmartChat plans
SmartChat has four plans with a fixed price. Paying 3 months in advance gets you a 24 % discount, 12 months in advance 37 %.
| Free | Starter | Basic | Pro | |
|---|---|---|---|---|
| Price per month | 0 € | 299 € | 499 € | 999 € |
| Price per month when paying 12 months in advance | 0 € | 188 € | 314 € | 629 € |
| Contacts | Unlimited | Unlimited | Unlimited | Unlimited |
| Messages | 100 one-time | 3,000 per month | 6,000 per month | Unlimited |
| team seats | 1 | 3 | 6 | 12 |
| Automations | 1 | 1 | 3 | Unlimited |
| Credits for SmartChat AI | 500 one-time | 3,000 per month | 6,000 per month | 12,000 per month |
| Source | SmartChat pricing | SmartChat pricing | SmartChat pricing | SmartChat pricing |
Sample calculation
A message-by-message price comparison is not possible: Esendex's pages do not say which fees from Meta are included in the messages. With SmartChat, the plan price does not include Meta's fees; you pay them directly to Meta using the payment method in your Meta account. SmartChat charges no surcharge per message. Paid 12 months in advance, SmartChat Starter costs €188 per month, which is €188 x 12 = €2,256 for the whole term.
Fits less well, when.
At SmartChat
- You want to send messages across multiple channels. SmartChat only sends via WhatsApp.
- You want to build a chatbot yourself. SmartChat has no chatbot builder. SmartChat AI replies to messages, and in the Basic and Pro plans, SmartChat builds your automation. API, MCP and webhook are included in every plan.
- You need multiple WhatsApp numbers in one account. One account has 1 WhatsApp number. For multiple numbers, you create multiple accounts.
- You want to resell SmartChat under your own name. There is no white label.
With Esendex
- You want to read up on contract term and cancellation beforehand. Esendex's public pages do not describe this (see x in the table).
- You want to know the server location beforehand. No server location is stated on the pages we checked. What is stated is the seat of Commify Germany GmbH in Dresden and ISO 27001.
- You are looking for a fixed price without tiers. The pricing page lists “from” prices for each plan and number of messages.
FAQ about SmartChat and Esendex.
What is the difference between SmartChat and Esendex?
According to their public pages, SmartChat and Esendex differ in plan structure. Esendex scales by messages, from €75 per month for 500 messages. SmartChat lists fixed plans from €0 to €999 per month with unlimited contacts, no add-ons and no setup fee. All points are in the table above.
What does Esendex cost per month?
Esendex's pricing page lists Starter from €75 with 500 messages, Growth from €235 with 2,500 messages and Enterprise from €775 with 10,000 messages, each per month. The page does not mention taxes. As of 02.11.2026.
How much does SmartChat cost compared to Esendex?
Free costs €0, Starter €299, Basic €499 and Pro €999 per month. With 3 months in advance you save 24%, with 12 months in advance 37%. Source: SmartChat pricing.
Can you try Esendex and SmartChat for free?
With SmartChat, you use the Free plan with no time limit and no credit card, with 100 messages one-time. On its home page, Esendex lists “7 Tage kostenlos” (7 days free).
Is there a setup fee with Esendex or SmartChat?
Not with SmartChat: there is no setup fee and there are no add-ons. Esendex writes on its pricing page: “Nein, für die Nutzung unserer Plattform fallen keine Einrichtungsgebühren an.” (No, there are no setup fees for using our platform.)
Do you pay a markup on Meta's fees with SmartChat?
You pay Meta's fees directly to Meta, using the payment method in your Meta account. SmartChat adds nothing and charges no surcharge per message. This page does not compare Meta's fees for Esendex.
How many messages are included in the plans?
With SmartChat, it is 100 one-time in Free, 3,000 per month in Starter, 6,000 in Basic and unlimited in Pro. Sending costs no credits, and contacts are unlimited in every plan. Esendex lists 500 messages in Starter, 2,500 in Growth and 10,000 in Enterprise.
Where are SmartChat's servers, and who is behind Esendex?
SmartChat's servers are in Germany. Esendex's legal notice names Commify Germany GmbH in Dresden. The home page says: “halten uns strikt an die DSGVO.” (we strictly comply with the GDPR.) The pages we checked say nothing about where the servers are.
How are contract term and cancellation handled at Esendex and SmartChat?
SmartChat has no minimum term and no commitment. You can cancel at any time without notice, up to 1 hour before the payment, and the time you paid for keeps running. Esendex's public pages do not describe minimum term or cancellation.
Which interfaces do SmartChat and Esendex offer?
Where are SmartChat's limits compared to Esendex?
SmartChat only sends via WhatsApp, has no chatbot builder and no white label. One account has 1 WhatsApp number; for several numbers, you create several accounts. Your own automations are available from the Basic plan.
Where does the information about Esendex come from?
The information about Esendex comes from Esendex's public pages, retrieved on 02.11.2026. All sources are listed at the bottom of the page. Prices and features may change. SmartChat is the provider of this page. If something is wrong, you can report it via Contact .
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Sources and date. All information about Esendex comes from the provider's public pages, retrieved on 02.11.2026. Prices and features may change. SmartChat is the provider of this page. This comparison was written by SmartChat and is not legal advice.
Esendex: Esendex homepage · Esendex pricing · Esendex legal notice
SmartChat: SmartChat pricing · Landing page · Website popup · Click-to-WhatsApp button · Double opt-in · proof of consent · API · MCP
Esendex is a trademark of its owner. Found something wrong? Please report it via Contact.
Last updated: By SmartChat Team