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SmartChat vs. Infobip

SmartChat vs. Infobip.

SmartChat vs. Infobip: The two providers bill WhatsApp differently. SmartChat lists four plans from 0 € to 999 € per month, with no add-ons and no minimum term. Infobip writes on its pricing page: "WhatsApp is charged per message." The page names no amounts. As of: 02.11.2026.

The comparison table at a glance.

The information about Infobip comes from Infobip's public pages, retrieved on 02.11.2026. Infobip's English statements are shown word for word in quotation marks.

SmartChatInfobip
Billing and monthly price€0 (Free), then €299 per month; 24% discount for 3 months in advance, 37% for 12 months in advance"WhatsApp is charged per message." The pricing page names no amounts
Minimum termNo minimum term, no lock-in; cancel anytime, up to 1 hour before the payment is takenx
WhatsApp numbers1 WhatsApp number per account"Businesses verified with Meta can register up to 20 phone numbers under a single WhatsApp Business account."
Get contactsLanding page, website popup, click-to-WhatsApp button and QR code, in every plan, including Free"Use QR codes, web widgets, or click-to-WhatsApp ads to start interactions instantly"
Opt-inAutomatic double opt-in: anyone who signs up via landing page or popup confirms in WhatsApp"Businesses must obtain user opt-ins before messaging"; double opt-in is not mentioned on the page we checked

x = not described on the provider's public pages, as of 02.11.2026.

Who fits what.

The answer depends on how you want to use WhatsApp. The points below are documented properties, not a verdict.

SmartChat features

  • A ready-made system instead of a toolkit. After you enter your website, SmartChat AI builds the landing page, confirmation message and follow-ups in 60 seconds.
  • Four ways to get subscribers. Landing page, website popup, Click-to-WhatsApp button and QR code are included in every plan.
  • Consent, automatically. Double opt-in runs by itself. You download the proof of consent for each contact, with date, time and method, as a PDF.
  • Fixed prices in euros. There are no add-ons, no setup fee and no surcharge per message. You pay Meta fees directly to Meta.
  • No cap on contacts. Contacts are unlimited in every plan, and sending costs no credits.

Infobip features

  • Billing per message. According to the pricing page, WhatsApp is charged per message. The page names no amounts.
  • Multiple numbers. According to Infobip, businesses verified by Meta can register up to 20 numbers under one WhatsApp Business account.
  • Getting started with QR, widget and ads. Infobip lists QR codes, web widgets and click-to-WhatsApp ads as ways to start conversations.
  • Built-in consent management. Infobip lists "built-in consent management". Whether there is a proof you can export, the page we checked does not say.
  • Target group, by its own description. Infobip describes itself as "an API-based solution built for medium and large businesses".

Prices at a glance.

The two providers describe their prices differently. That is why the providers' own statements are shown here. SmartChat's amounts are in euros per month.

Billing with Infobip

Infobip's pricing page lists billing per message for WhatsApp: "WhatsApp is charged per message." No amounts or currency appear on the pages we checked. That is why this page shows no Infobip price and no calculation.

SmartChat plans

SmartChat has four plans with a fixed price. Paying 3 months in advance gets you a 24 % discount, 12 months in advance 37 %.

FreeStarterBasicPro
Price per month0 €299 €499 €999 €
Price per month when paying 3 months in advance0 €227 €379 €759 €
Price per month when paying 12 months in advance0 €188 €314 €629 €
Messages100 one-time3,000 per month6,000 per monthUnlimited
ContactsUnlimitedUnlimitedUnlimitedUnlimited
team seats13612

Meta fees

With SmartChat, you pay Meta's fees directly to Meta, using the payment method in your Meta account. SmartChat adds nothing on top and charges no setup fee.

Fits less well, when.

At SmartChat

  • You want to send across several channels. SmartChat only sends via WhatsApp.
  • You need multiple WhatsApp numbers in one account. One account has 1 WhatsApp number. For multiple numbers, you create multiple accounts.
  • You want to build a chatbot yourself. SmartChat has no chatbot builder. In Basic and Pro, SmartChat builds your automation.
  • You want to offer SmartChat under your own name. There is no white label.

With Infobip

  • You want to see the price in euros up front. The Infobip pages we checked name no amounts for WhatsApp.
  • You are looking for an answer on minimum term and cancellation. We found no description of this on the Infobip pages we checked (as of 02.11.2026).
  • You are a small team and want everything ready to go. Infobip describes itself as a solution for medium and large businesses.

FAQ about SmartChat and Infobip.

How do SmartChat and Infobip differ in billing?

SmartChat has fixed monthly prices per plan. Infobip writes on its pricing page: "WhatsApp is charged per message." The page names no amounts. As of: 02.11.2026.

What does WhatsApp cost with Infobip?

That cannot be stated in euros from the public pages. The pricing page mentions billing per message, but no amounts and no currency.

What fixed prices does SmartChat have?

SmartChat costs 0 € (Free), 299 € (Starter), 499 € (Basic) or 999 € (Pro) per month. If you pay 3 months in advance, you can get 24 % off, and 37 % off for 12 months in advance. The plans are described in detail under Pricing.

Do you pay Meta's fees extra with SmartChat?

You pay the Meta fees directly to Meta, using the payment method in your Meta account. SmartChat charges nothing for them. On top of that, there are no add-ons, no setup fee and no extra charge per message.

Is there a minimum term with SmartChat and with Infobip?

With SmartChat: no minimum term, no commitment. You cancel any time, up to 1 hour before the payment is taken, and the time you paid for keeps running. On the pages we checked, Infobip says nothing about this.

How many WhatsApp numbers are possible?

One SmartChat account has 1 WhatsApp number. For several numbers, you create several accounts. Infobip writes that businesses verified by Meta can register up to 20 numbers under one WhatsApp Business account.

How do you win new subscribers with SmartChat?

With a landing page, website popup, click-to-WhatsApp button and QR code. All four come with every plan, including Free. SmartChat AI builds the landing page as soon as you enter your website.

What ways in does Infobip list?

Infobip lists QR codes, web widgets and click-to-WhatsApp ads for starting conversations.

How does opt-in work with each?

With SmartChat, every subscriber confirms through double opt-in in WhatsApp when they sign up through a landing page or popup. Infobip writes that businesses must get an opt-in before sending. The page we checked does not mention an automatic double opt-in.

Who is Infobip meant for?

Infobip describes itself as "an API-based solution built for medium and large businesses". SmartChat is a WhatsApp marketing solution that you start in 60 seconds after entering your website.

How up to date is the information about Infobip?

They come from Infobip's public pages and were retrieved on 02.11.2026. Prices and features may be different later. SmartChat wrote this page and is itself one of the two providers. Let us know via Contact if something is not right.

Try SmartChat for free.

Enter your website. In 60 seconds, your WhatsApp marketing system is ready, no credit card needed.

Sources and date. All information about Infobip comes from the provider's public pages, retrieved on 02.11.2026. Prices and features can change. SmartChat is the provider of this page. This comparison comes from SmartChat and is not legal advice.

Infobip: Infobip WhatsApp Business · Infobip WhatsApp pricing

SmartChat: SmartChat pricing · Landing page · Website popup · Click-to-WhatsApp button · Double opt-in · proof of consent

Infobip is a trademark of its respective owners. Found an incorrect statement? Please report it via Contact.

Last updated: By SmartChat Team