SmartChat vs. chatlyn
SmartChat vs. chatlyn.
SmartChat vs. chatlyn: Both providers run on servers in Germany, but they set different priorities. SmartChat lists fixed plans from €0 to €999 per month, no setup fee and no minimum term. chatlyn lists a platform fee based on the number of rooms, a one-time setup fee per property and contracts of one year or more. As of 02.11.2026.
The comparison table at a glance.
The table shows points that appear on the public pages of both providers. The information about chatlyn comes from chatlyn's home page and pricing page, retrieved on 02.11.2026. English sentences from the pages appear in quotation marks, with an explanation after them.
| SmartChat | chatlyn | |
|---|---|---|
| Server location and data | Server in Germany | "The platform and all guest data run on servers in Frankfurt, Germany" (platform and guest data run on servers in Frankfurt); "EU-only AI processing available on request" (AI processing only in the EU on request) |
| proof of consent | Per contact with date, time and channel, as a PDF, in every plan | x |
| Get contacts | Landing page, website popup, QR code and click-to-WhatsApp button in every plan | "Room cards and posters open a journey or flow in WhatsApp" (room cards and posters open a flow in WhatsApp) |
| WhatsApp newsletter | WhatsApp newsletter and follow-ups in every plan, including Free | "One template to a list or segment, with test sends and scheduling protections" (one template to a list or segment, with test sends and protection when scheduling) |
| Automations | 1, 1, 3, unlimited (Free, Starter, Basic, Pro) | "Multi-step flows on a visual canvas" (multi-step flows on a visual canvas) |
| AI features | AI reply in every plan, even in Free; replies in the contact's language | "The AI hands over on request or when unsure" (the AI hands over on request or when unsure) |
| Prize | Free €0, Starter €299, Basic €499, Pro €999 per month | "One platform fee, based on the rooms you run. No per-agent charges and no feature tiers." (one platform fee based on the number of rooms) |
| Add-ons and setup | No add-ons, no setup fee, no extra charge per message; you pay Meta fees directly to Meta, SmartChat adds no markup | "Yes, a one-time setup and onboarding fee per property." (one-time setup fee per property; the page does not state an amount) |
| term and cancellation | No minimum term, no commitment; cancel any time, without notice period, up to 1 hour before the payment is taken | "One-year and multi-year agreements." (one-year and multi-year contracts) |
| Limits | Unlimited contacts in every plan; team seats 1, 3, 6, 12; 1 WhatsApp number per account | "Unlimited team members; Five inboxes per property" (unlimited team members; five inboxes per property) |
| Integrations | API, MCP, webhook, Zapier, Make and n8n in every plan | "Webhooks, Zapier, Make, n8n"; plus an MCP connection to external systems |
| Source | SmartChat pricing and feature pages | chatlyn home page, chatlyn pricing |
x = not described on the provider's public pages, as of 02.11.2026.
Who fits what.
The answer depends on your business. chatlyn's pages talk about rooms, properties and guests. The points below list documented features, not a verdict.
SmartChat features
- Built for WhatsApp marketing. SmartChat only sends via WhatsApp. Once you enter your website, SmartChat AI builds your landing page, confirmation message and follow-ups in 60 seconds.
- Consent built in. The double opt-in runs automatically when a contact signs up via landing page or popup. You download the proof of consent for each contact as a PDF.
- Sign-up options in every plan. Landing page, website popup, click-to-WhatsApp button and QR code are included even in Free.
- Costs without extras. Newsletter, follow-ups, API and MCP are included in every plan. There are no add-ons and no setup fee.
- Start for free and cancel anytime. Free has no time limit and needs no credit card. There is no minimum term.
chatlyn features
- Pricing by rooms. The pricing page lists a platform fee based on the number of rooms, with no price per agent and no feature tiers.
- A team with no upper limit. The pricing page lists unlimited team members and five inboxes per property.
- Workflows on a visual canvas. The home page describes multi-step flows that you build there.
- Room cards and posters. They open a flow in WhatsApp.
- AI with handover. The AI hands over on request or when it is unsure.
Prices at a glance.
The providers state their costs differently. That is why this section shows what each one writes itself. All SmartChat amounts are in euros per month.
Costs at chatlyn
chatlyn's pricing page writes: "One platform fee, based on the rooms you run. No per-agent charges and no feature tiers." That means one platform fee that depends on the number of your rooms. The page also lists a one-time setup fee per property and one-year and multi-year agreements. We do not state amounts because the page shows none.
SmartChat plans
SmartChat has four plans with a fixed price. Paying 3 months in advance gets you a 24 % discount, 12 months in advance 37 %.
| Free | Starter | Basic | Pro | |
|---|---|---|---|---|
| Price per month | 0 € | 299 € | 499 € | 999 € |
| Price per month when paying 3 months in advance | 0 € | 227 € | 379 € | 759 € |
| Price per month when paying 12 months in advance | 0 € | 188 € | 314 € | 629 € |
| Contacts | Unlimited | Unlimited | Unlimited | Unlimited |
| Messages | 100 one-time | 3,000 per month | 6,000 per month | Unlimited |
| team seats | 1 | 3 | 6 | 12 |
| Automations | 1 | 1 | 3 | Unlimited |
| Source | SmartChat pricing | SmartChat pricing | SmartChat pricing | SmartChat pricing |
Fees for messages
With SmartChat, you pay Meta fees directly to Meta through the payment method in your Meta account. SmartChat adds no surcharge per message. This page does not list Meta's fees at chatlyn.
Fits less well, when.
At SmartChat
- You want to send messages across multiple channels. SmartChat only sends via WhatsApp.
- You want to build workflows yourself on a canvas. SmartChat has no chatbot builder. In the Basic and Pro plans, SmartChat builds your automation. Custom automations are available from Basic.
- You need multiple WhatsApp numbers in one account. One account has 1 WhatsApp number. For multiple numbers, you create multiple accounts.
- You want to resell SmartChat under your own name. There is no white label.
At chatlyn
- You want to start without a contract of over a year. The pricing page lists one-year and multi-year agreements.
- You don't want to pay a setup fee. chatlyn lists a one-time setup fee per property.
- You're looking for proof of consent for each contact. We found no description of this on chatlyn's public pages.
FAQ about SmartChat and chatlyn.
Where are the servers at SmartChat and at chatlyn?
SmartChat's servers are located in Germany. chatlyn writes on its home page: "The platform and all guest data run on servers in Frankfurt, Germany". The pricing page also says: "EU-only AI processing available on request", meaning AI processing only in the EU on request.
How do you get proof of consent with SmartChat?
SmartChat stores the consent for each contact with date, time and source. You download the proof of consent as a PDF, in every plan. At chatlyn, proof of consent is not described on the public pages, as of 02.11.2026.
How do the costs of SmartChat and chatlyn differ?
SmartChat lists fixed plans: Free €0, Starter €299, Basic €499 and Pro €999 per month. On its pricing page, chatlyn lists a platform fee that depends on the number of rooms, with no price per agent and no feature tiers. The page does not state an amount.
Is there a setup fee at chatlyn or SmartChat?
At chatlyn, yes: the pricing page says "Yes, a one-time setup and onboarding fee per property." That is a one-time fee for setup and onboarding per property, and no amount is stated there. SmartChat has no setup fee and no add-ons.
How long are you tied in at chatlyn and at SmartChat?
On its pricing page, chatlyn lists "One-year and multi-year agreements". SmartChat has no minimum term. You cancel anytime without notice, up to 1 hour before the charge, and the time you paid for keeps running.
How do you build workflows with SmartChat and with chatlyn?
chatlyn describes "Multi-step flows on a visual canvas". SmartChat has no chatbot builder. Free and Starter include 1 automation each, Basic 3 and Pro unlimited. In Basic and Pro, SmartChat builds your automation on request.
Can you send a WhatsApp newsletter with both providers?
Yes. With SmartChat, WhatsApp newsletters and follow-ups are included in every plan, including Free, and sending costs no credits. chatlyn describes a broadcast: "One template to a list or segment, with test sends and scheduling protections".
What integrations do SmartChat and chatlyn list?
SmartChat offers API, MCP, webhook, Zapier, Make and n8n in every plan. On its home page, chatlyn lists "Webhooks, Zapier, Make, n8n" and also an MCP connection to external systems.
How many people can work in the team?
With SmartChat, the number depends on the plan: Free 1, Starter 3, Basic 6 and Pro 12 team seats. chatlyn writes on its pricing page "Unlimited team members; Five inboxes per property", meaning unlimited team members and five inboxes per property.
Does the AI reply to messages at both providers?
SmartChat AI replies to messages in your contact's language and is included in every plan, including Free. Usage runs on credits. chatlyn writes: "The AI hands over on request or when unsure", so the AI hands over on request or when it is unsure.
How do you gain contacts with SmartChat?
SmartChat offers landing page, website popup, click-to-WhatsApp button and QR code in every plan. Anyone who signs up via landing page or popup confirms automatically through double opt-in. chatlyn describes room cards and posters that open a flow in WhatsApp.
Which chatlyn pages is this comparison based on?
The comparison is based on chatlyn's home page and pricing page, retrieved on 02.11.2026. Both pages are linked below. Prices and features may change. SmartChat is the provider of this page.
Try SmartChat for free.
Enter your website. In 60 seconds, your WhatsApp marketing system is ready, no credit card needed.
Sources and date. All information about chatlyn comes from the provider's public pages, retrieved on 02.11.2026. Prices and features may change. SmartChat is the provider of this page. This comparison comes from SmartChat and is not legal advice.
chatlyn: chatlyn homepage · chatlyn pricing
SmartChat: SmartChat pricing · Landing page · Website popup · Click-to-WhatsApp button · Double opt-in · proof of consent · API · MCP
chatlyn is a trademark of its respective owners. Found an incorrect statement? Please report it via Contact.
Last updated: By SmartChat Team