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SmartChat vs. BOTfriends

SmartChat vs. BOTfriends.

SmartChat vs. BOTfriends: Both providers name servers in Germany. SmartChat has plans from €0 to €999 per month, while BOTfriends names a Starter plan from €2,490 per month. Proof of consent, automatic double opt-in, newsletter, follow-ups and automations are part of every SmartChat plan. As of: 02.11.2026.

The comparison table at a glance.

The information about BOTfriends comes from BOTfriends' public pages, retrieved on 02.11.2026. For prices, the wording of the pricing page is quoted.

SmartChatBOTfriends
Server locationServer in Germany“all components as well as customer data are stored encrypted on certified servers in Germany.”
proof of consentPer contact with date, time and channel, as a PDF, in every planx
Automatic double opt-inIn every plan: confirmation in WhatsApp after sign-up via landing page or popupx
WhatsApp newsletter and follow-upsIncluded in every plan, even in Freex
AutomationsFree 1, Starter 1, Basic 3, Pro unlimitedx
Monthly price from€0 (Free), then €299 per month; 24% discount for 3 months in advance, 37% for 12 months in advance“starting at €2,490 for the Starter plan”, according to the FAQ “from €2,490 per month”
Try for freeFree plan with no time limit and no credit card“Try free for 14 days”
Meta fees, add-ons and setupNo add-ons, no setup fee, no markup per message; you pay Meta fees directly to Metax
term and cancellationNo minimum term; cancel any time, up to 1 hour before the chargex
UsersTeam seats: Free 1, Starter 3, Basic 6, Pro 12“Unlimited integrations and users”
Webhook and other connectionsAPI, MCP and webhook in every plan; Zapier, Make and n8n“The webhook through which your own systems are connected can of course be hosted on premise.”

x = not described on the provider's public pages, as of 02.11.2026.

Who fits what.

The answer depends on how big your project is and which features you need. The points below are verified facts, not a verdict.

SmartChat features

  • A ready-made system in 60 seconds. After you enter your website, SmartChat AI builds your landing page, confirmation message and follow-ups.
  • Consent from the start. Everyone who signs up confirms once in WhatsApp. You can retrieve the date, time and method of every confirmation as a PDF.
  • Four ways to new contacts. Landing page, website popup, Click-to-WhatsApp button and QR code are included in every plan.
  • Newsletter and follow-ups without credits. Sending costs no credits, and contacts are unlimited in every plan.
  • A price with no extras. There are no add-ons, no setup fee and no minimum term.

BOTfriends features

  • Servers in Germany. BOTfriends writes that all components and customer data are stored encrypted on certified servers in Germany.
  • Ready-made data processing agreement. According to its privacy page, BOTfriends provides “a ready-made, GDPR-compliant data processing agreement”.
  • Unlimited users and integrations. The pricing page says “unlimited integrations and users”.
  • Webhook on your own server. According to the pricing page, the webhook for your own systems can be hosted on premise.
  • 14 days to try it out. BOTfriends names a free 14-day trial.

Prices at a glance.

For BOTfriends, the pricing page names an entry price but no table with several plans. That is why the wording is quoted here, next to SmartChat's plans.

Price at BOTfriends

The pricing page says: “starting at €2,490 for the Starter plan”. The page's FAQ says “from €2,490 per month”. For trying it out, the page says “Try free for 14 days”. As of: 02.11.2026.

SmartChat plans

SmartChat lists four plans with a fixed price in euros per month. Paying 3 months in advance gets you 24% off, 12 months in advance 37%.

FreeStarterBasicPro
Price per month0 €299 €499 €999 €
Price per month when paying 3 months in advance0 €227 €379 €759 €
Price per month when paying 12 months in advance0 €188 €314 €629 €
ContactsUnlimitedUnlimitedUnlimitedUnlimited
team seats13612
SourceSmartChat pricingSmartChat pricingSmartChat pricingSmartChat pricing

Meta fees

With SmartChat, you pay Meta fees directly to Meta, using the payment method in your Meta account. SmartChat adds no markup and charges nothing extra per message.

Fits less well, when.

At SmartChat

  • You want to send across several channels. SmartChat only sends via WhatsApp.
  • You want to build a chatbot yourself. SmartChat has no chatbot builder. In Basic and Pro, SmartChat builds your automation.
  • You need multiple WhatsApp numbers in one account. One account has 1 WhatsApp number. For multiple numbers, you create multiple accounts.
  • You want to resell SmartChat under your own name. There is no white label.

With BOTfriends

  • You want to start with a monthly price below €2,490. According to the pricing page, the Starter plan starts at €2,490.
  • You are looking for consent records and double opt-in from one provider. We found no description of this on the BOTfriends pages we checked (as of 02.11.2026).
  • You want to read up on contract term, cancellation and extra costs before buying. The BOTfriends pricing page says nothing about this.

FAQ about SmartChat and BOTfriends.

What do SmartChat and BOTfriends have in common, and how do they differ?

Both name servers in Germany. They differ in price and range of features: SmartChat has plans from €0 to €999 per month with proof of consent, double opt-in, newsletter and follow-ups. BOTfriends names a Starter plan from €2,490 per month.

Where is data stored with BOTfriends and with SmartChat?

Both in Germany. BOTfriends writes: “all components as well as customer data are stored encrypted on certified servers in Germany.” SmartChat's servers are also in Germany.

What price does BOTfriends name?

The pricing page says “starting at €2,490 for the Starter plan”, and the FAQ says “from €2,490 per month”. The page does not show other plans as a table. As of: 02.11.2026.

Which SmartChat plans compare to the BOTfriends Starter plan?

SmartChat's monthly prices are €0 for Free, €299 for Starter, €499 for Basic and €999 for Pro. If you pay 3 months in advance, it is 24% less, and with 12 months in advance 37% less. You can find more on the page Pricing.

Can I try BOTfriends and SmartChat for free?

BOTfriends names a 14-day trial. SmartChat has the Free plan, which has no time limit and needs no credit card. Free includes 100 messages one-time and 500 credits one-time.

Does BOTfriends offer proof of consent?

On the BOTfriends pages we checked, proof of consent is not described (as of 02.11.2026). SmartChat stores the date, time and method of consent for each contact and provides it as a PDF, in every plan. Read more under proof of consent.

Does BOTfriends describe a double opt-in?

The BOTfriends pages we checked do not describe it. With SmartChat it is built into every plan: after signing up via landing page or popup, SmartChat sends a confirmation message, and the contact confirms in WhatsApp.

Can I send a WhatsApp newsletter with BOTfriends?

The BOTfriends pages we checked say nothing about this (as of 02.11.2026). SmartChat includes the WhatsApp newsletter and follow-ups in every plan, even in Free. Sending costs no credits.

How many automations does SmartChat include?

Free has 1, Starter 1, Basic 3 and Pro unlimited. The one automation in Starter is the fixed double opt-in automation. In Basic and Pro, SmartChat builds your automation for you. We found no description of automations at BOTfriends.

How many users are possible?

BOTfriends writes on its pricing page “unlimited integrations and users”. SmartChat has 1 team seat in Free, 3 in Starter, 6 in Basic and 12 in Pro. With SmartChat, contacts are unlimited in every plan.

What connection options are there for your own systems?

BOTfriends names a webhook that can also be hosted on premise. SmartChat offers API, MCP and webhook in every plan, plus Zapier, Make and n8n.

How current is the information about BOTfriends?

They come from BOTfriends' public pages, retrieved on 02.11.2026. Prices and features at BOTfriends may change later. SmartChat is the provider of this page. You can report an incorrect statement via Contact .

Try SmartChat for free.

Enter your website. In 60 seconds, your WhatsApp marketing system is ready, no credit card needed.

Sources and date. All information about BOTfriends comes from the provider's public pages, retrieved on 02.11.2026. Prices and features may change. SmartChat is the provider of this page. This comparison was written by SmartChat and is not legal advice.

BOTfriends: BOTfriends prices and features · BOTfriends data protection

SmartChat: SmartChat pricing · Landing page · Website popup · Click-to-WhatsApp button · Double opt-in · proof of consent · API · MCP

BOTfriends is a trademark of its respective owners. Found an incorrect statement? Please report it via Contact.

Last updated: By SmartChat Team