360dialog alternatives compared

360dialog alternative compared.

360dialog alternative: This page puts 360dialog, SmartChat, Vonage, Bird (MessageBird) and Twilio side by side. 360dialog, Vonage, Bird and Twilio list an API or developer documentation for WhatsApp on their sites. SmartChat is a ready-made WhatsApp marketing solution with landing page, newsletter and double opt-in. Pricing is structured differently: SmartChat has fixed plans with no add-ons, 360dialog a subscription per number, Twilio and Bird a fee per message. As of: 02.11.2026.

The comparison table at a glance.

The information on 360dialog, Vonage, Bird and Twilio comes from the providers' public pages, accessed on 02.11.2026. Quotes are in the language of the source. Prices in euros and US dollars are not converted.

The table only shows rows where there's verified information for all five providers. More verified details are in the sections below.

Who fits what.

The answer depends on whether your business is looking for an interface for its own development or a ready-made tool for WhatsApp marketing. The points below are verified facts, not a verdict.

SmartChat features

• Ready for WhatsApp marketing. After you enter your website, SmartChat AI builds the landing page, confirmation message and follow-ups in 60 seconds.
• Four sign-up methods in every plan. Landing page, website popup, click-to-WhatsApp button and QR code are included even in Free.
• Consent built in. Double opt-in runs automatically: anyone who signs up through the landing page or popup confirms in WhatsApp. You can download the proof for each contact as a PDF.
• Servers in Germany. The data is stored on servers in Germany.
• One price, no extras. Newsletter, follow-ups, API, MCP and webhook are included in every plan. There are no add-ons and no setup fee.
• Integrations and contract terms. API, MCP and webhook are available in every plan, plus Zapier, Make and n8n. There's no minimum term, and you can cancel any time.

360dialog features

• Subscription per number. The pricing page lists two tiers: „REGULAR: €49; PREMIUM: €99“. The documentation lists another tier. The two pages differ on this tier, so we don't list it.
• Add-ons in the Premium plan. The pricing page lists there: „Addons included, Inbox, Sendout, Automation“.
• Focus on developers. 360dialog says on its homepage: „From developers for developers.“

Vonage features

• Templates need approval. The documentation says: „Templates must be approved by WhatsApp before they can be used to send messages to an end user.“
• Opt-in before sending. It also says: „WhatsApp also requires that you obtain opt-in from your customers prior to sending them a message“. The page we checked doesn't describe a tool for the proof.
• sources. Vonage's product and pricing pages couldn't be reached when we checked. The information comes from the developer documentation.

Bird (MessageBird) features

• Campaigns to opted-in audiences. The WhatsApp page says: „Launch targeted promotions, product drops, and back-in-stock campaigns to opted-in audiences and track resulting replies.“
• developer tools. The pricing page says: „SDKs, CLI and MCP are included. Underlying API usage is separate.“
• term. The terms of use say: „subscriptions will automatically renew for additional successive periods of equal duration to the Initial Term“.

Twilio features

• One API for multiple channels. Twilio describes itself as one provider and one API for WhatsApp and other channels.
• Opt-in in your own application. The documentation says: „WhatsApp requires that your application implement explicit user opt-ins“.

Prices at a glance.

The providers bill in different ways. That's why we first show the providers' own information here, without converting currencies.

Billing at 360dialog

On its pricing page, 360dialog lists two tiers in euros per number per month. According to the documentation, Meta fees come on top. The sources we checked don't mention tax.

Billing at Vonage

Vonage says in its documentation that the price has two parts. The page we checked doesn't confirm an amount, so we don't list one.

Billing at Bird (MessageBird)

Bird lists plan tiers with a monthly top-up as credit, in US dollars and euros. We checked the pages for the USA. For messages, Bird lists its own fee on top of Meta's fee.

Billing at Twilio

Twilio lists a fee in US dollars for every inbound and outbound WhatsApp message, plus Meta's fees. The page is dated September 2026.

SmartChat plans

SmartChat has four plans with a fixed price in euros per month. Paying 3 months in advance gets you a 24 % discount, 12 months in advance 37 %. Sending costs no credits.

Meta fees at SmartChat

With SmartChat, you pay the Meta fees directly to Meta, using the payment method in your Meta account. SmartChat adds nothing on top.

Fits less well, when.

At SmartChat

• You want to send messages across multiple channels. SmartChat only sends via WhatsApp.
• You want to build a chatbot yourself. SmartChat has no chatbot builder. In Basic and Pro, SmartChat builds your automation.
• You need multiple WhatsApp numbers in one account. One account has 1 WhatsApp number. For multiple numbers, you create multiple accounts.

With API providers

• You send marketing messages through 360dialog's standard endpoint. For this route, 360dialog lists a 7 % markup on Meta's standard price.
• You want to avoid a per-message fee at Twilio or Bird. Twilio lists 0.005 US dollars per message, Bird 0.0050 US dollars per outbound message. Both amounts come on top of Meta's fee.
• You need a fixed total price upfront. Vonage lists two price parts, including a platform fee per message whose amount the documentation we checked doesn't confirm.