SmartChat vs. Kommo
SmartChat vs. Kommo.
SmartChat vs. Kommo: The details we checked differ mainly in billing and term. SmartChat has fixed monthly prices per plan in euros and no minimum term. On its pricing page, Kommo lists prices per user in USD and a minimum term of 6 months. As of: 02.11.2026.
The comparison table at a glance.
The details about Kommo come from Kommo's pricing page, retrieved on 02.11.2026. For other points such as data protection, consent or newsletters, we have not taken over any checked details about Kommo. They are therefore not in the table. English statements from Kommo are quoted word for word in quotation marks.
| SmartChat | Kommo | |
|---|---|---|
| Monthly price from | 0 € (Free), then 299 € per month; fixed price per plan | Base 25 USD, Advanced 35 USD, Pro 45 USD per user per month; Enterprise: Custom |
| Currency | Euro | "We bill in USD only, but you may be able to find an official partner who resells Kommo in your currency." |
| Free start | Free plan with no time limit, no credit card | "Free for 14 days, no credit card required." |
| Minimum term | No minimum term, no lock-in; cancel anytime, up to 1 hour before the payment is taken | "The minimum subscription period is 6 months." |
| Contacts or leads | Contacts unlimited in every plan | Leads per user: 2,500 (Base), 5,000 (Advanced), 10,000 (Pro) |
| AI credits | Free 500 one-time; Starter 3,000, Basic 6,000, Pro 12,000 per month | 750, 1,250 and 2,250 AI credits per user per month (Base, Advanced, Pro); quote: "750 AI credits per user/month" |
| WhatsApp numbers | 1 WhatsApp number per account | 1, 3 and unlimited (Base, Advanced, Pro); in Base and Advanced +1 per user |
| Team | Team seats included in the plan: 1, 3, 6, 12 (Free, Starter, Basic, Pro) | Price applies per user |
We only compare credits as a number. What a credit is used for at Kommo, we did not check.
Who fits what.
The answer depends on how many people work in your team and how you want to pay. The points below are documented features, not a verdict.
SmartChat features
- One fixed price per plan. The plans cost 0 €, 299 €, 499 € and 999 € per month. Team seats are included: 1, 3, 6 or 12.
- Payment in euros. All prices are in euros. You pay Meta's fees directly to Meta.
- Start with no time limit. Free has no time limit and needs no credit card. It includes a landing page, popup, QR code and click-to-WhatsApp button.
- Cancel without notice. There's no minimum term. You can cancel any time, up to 1 hour before the payment is taken.
- Consent built in. Double opt in runs automatically, and you download the proof of consent for each contact as a PDF.
Kommo features
- Price by users. Kommo lists 25, 35 and 45 USD per user per month. The price grows with the number of users.
- Free trial for 14 days. The pricing page says: "Free for 14 days, no credit card required."
- More numbers in the top plan. Pro lists unlimited WhatsApp numbers, Advanced 3.
- Leads and AI credits grow with the plan. Kommo lists up to 10,000 leads and 2,250 AI credits per user per month in the Pro plan.
Prices at a glance.
The two providers bill differently. SmartChat charges one price per plan in euros. According to its pricing page, Kommo charges per user in USD.
Plans at Kommo
On its pricing page, Kommo lists Base at 25 USD, Advanced at 35 USD and Pro at 45 USD per user per month. Enterprise is listed as "Custom". On the currency it says: "We bill in USD only, but you may be able to find an official partner who resells Kommo in your currency." We did not check discounts for longer payment periods and therefore do not state them.
SmartChat plans
SmartChat has four plans with a fixed price. Paying 3 months in advance gets you a 24 % discount, 12 months in advance 37 %.
| Free | Starter | Basic | Pro | |
|---|---|---|---|---|
| Price per month | 0 € | 299 € | 499 € | 999 € |
| Price per month when paying 3 months in advance | 0 € | 227 € | 379 € | 759 € |
| Price per month when paying 12 months in advance | 0 € | 188 € | 314 € | 629 € |
| Messages | 100 one-time | 3,000 per month | 6,000 per month | Unlimited |
| Contacts | Unlimited | Unlimited | Unlimited | Unlimited |
| team seats | 1 | 3 | 6 | 12 |
Meta fees
With SmartChat, you pay Meta's fees directly to Meta, through the payment method in your Meta account. SmartChat adds nothing on top and has no add-ons. We have no checked details on Meta fees at Kommo.
Fits less well, when.
At SmartChat
- You want to send across several channels. SmartChat only sends via WhatsApp.
- You need multiple WhatsApp numbers in one account. One account has 1 WhatsApp number. For multiple numbers, you create multiple accounts.
- You want to build a chatbot yourself. SmartChat has no chatbot builder. In Basic and Pro, SmartChat builds your automation.
- You want to resell SmartChat under your own name. There is no white label.
With Kommo
- You want to start without a minimum term. On its pricing page, Kommo lists a minimum term of 6 months.
- You want to pay in euros. Kommo says it only bills in USD. According to the page, a partner can sell Kommo in another currency.
- You want a fixed price with many users. With Kommo, the price applies per user. With SmartChat, every plan includes a fixed number of team seats.
FAQ about SmartChat and Kommo.
What is the biggest difference between SmartChat and Kommo on price?
SmartChat charges a fixed price per plan, while Kommo charges per user according to its pricing page. Then there is the currency: SmartChat lists euros, Kommo bills only in USD. As of: 02.11.2026.
How much does Kommo cost per user?
The pricing page lists Base at 25 USD, Advanced at 35 USD and Pro at 45 USD per user per month. Enterprise is listed as "Custom".
How much does SmartChat cost per plan?
SmartChat charges one price per plan: Free 0 €, Starter 299 €, Basic 499 €, Pro 999 € per month. The discount is 24 % for 3 months and 37 % for 12 months in advance. You can find more on the page Pricing.
Does Kommo have a minimum term?
Yes, the pricing page says: "The minimum subscription period is 6 months." SmartChat has no minimum term. There you can cancel at any time and without notice, up to 1 hour before the payment is taken.
Does Kommo have a free trial?
Kommo's pricing page lists a free start for 14 days, without a credit card. SmartChat Free has no time limit and also needs no credit card.
Which currency does Kommo bill in?
According to the pricing page, only USD. It also says that an official partner can sell Kommo in your currency. SmartChat lists all prices in euros.
How many WhatsApp numbers are possible with both?
Kommo lists 1, 3 and unlimited numbers in Base, Advanced and Pro, with +1 per user in Base and Advanced. One SmartChat account has 1 WhatsApp number, and for several numbers you create several accounts.
How many contacts can I store?
SmartChat has unlimited contacts in every plan. Kommo lists leads per user: 2,500 in Base, 5,000 in Advanced and 10,000 in Pro.
What do AI features cost?
With SmartChat, SmartChat AI uses credits, for example 20 per AI reply. Free has 500 credits one-time, Pro 12,000 per month. Kommo lists 750 to 2,250 AI credits per user per month. We did not check what a credit covers at Kommo.
How many people can I bring into the team?
With SmartChat, team seats are included in the plan: 1 in Free, 3 in Starter, 6 in Basic and 12 in Pro. With Kommo, the stated price applies per user.
How current are Kommo's prices here?
All details about Kommo come from Kommo's pricing page, retrieved on 02.11.2026. Prices and features may have changed since then. This page comes from SmartChat. Let us know via Contact if something is not right.
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Sources and date. All details about Kommo come from the provider's public pages, retrieved on 02.11.2026. Prices and features may change. SmartChat is the provider of this page. This comparison comes from SmartChat and is not legal advice.
Kommo: Kommo pricing
SmartChat: SmartChat pricing · Landing page · Website popup · Click-to-WhatsApp button · Double opt-in · proof of consent
Kommo is a trademark of its respective owners. Found a wrong detail? Please report it via Contact.
Last updated: By SmartChat Team