SmartChat vs. Inxmail
SmartChat vs. Inxmail.
SmartChat and Inxmail focus on different channels: Inxmail is a platform for email newsletters, SmartChat only sends through WhatsApp. Both mention an automatic double opt in and an API. On price, SmartChat lists four fixed plans from 0 € to 999 € per month, while Inxmail lists the platform from 200 € per month plus setup and sending. As of: 02.11.2026.
The comparison table at a glance.
The table only shows points that are stated on public pages for both providers or are not described for Inxmail. The details about Inxmail come from Inxmail's pages, retrieved on 02.11.2026.
| SmartChat | Inxmail | |
|---|---|---|
| proof of consent | Per contact with date, time and method, available as a PDF, in every plan | x |
| Automatic double opt-in | Confirmation when signing up through a landing page or popup, in every plan, via WhatsApp | "automatic double opt in sign-up process" for email newsletters |
| Automations | 1, 1, 3, unlimited (Free, Starter, Basic, Pro) | "Unlimited number of lists, recipients, target groups and workflows" in the platform package |
| Monthly price from | €0 (Free), then €299 | Platform "from 200€ per month", mail relay from 70 EUR per month |
| Add-ons, setup, sending costs | No add-ons, no setup fee; you pay Meta fees directly to Meta, SmartChat adds nothing on top | One-time setup plus base fee plus sending; "If a quota is exceeded, the unit price is charged +10%." |
| term and cancellation | No minimum term, no commitment; cancel any time, without notice period, up to 1 hour before the payment is taken | x |
| API | Yes in every plan | Yes "Basic API included (Advanced API optional)" |
| Server location and data protection | Server in Germany | "Secure EU server locations", called a data processing agreement (DPA) |
| Source | SmartChat pricing and feature pages | Inxmail pricing, security and data protection |
x = not described on the provider's public pages, as of 02.11.2026.
Who fits what.
The answer depends on the channel you want to use to reach contacts. The points below list documented features, not a verdict.
SmartChat features
- Built for WhatsApp marketing. After you enter your website, SmartChat AI builds the landing page, confirmation message and follow-ups in 60 seconds.
- Sign-up options in every plan. Landing page, website popup, click-to-WhatsApp button and QR code are included even in Free.
- Consent built in. Double opt-in runs automatically, and you can download the proof of consent for each contact as a PDF.
- Fixed plans without extras. WhatsApp newsletter, follow-ups and inbox are included in every plan. There are no add-ons and no setup fee.
- No lock-in. There is no minimum term. You cancel any time.
Features of Inxmail
- Platform for email. The automatic double opt in process applies to email newsletters.
- Unlimited workflows. The pricing page lists an unlimited number of lists, recipients, target groups and workflows in the platform package.
- EU server locations and DPA. On its page about security and data protection, Inxmail mentions EU server locations and a data processing agreement.
- interface. A Basic API is included, an Advanced API is optional.
Prices and costs.
The pricing models are built differently. SmartChat charges a fixed monthly price per plan, while Inxmail lists a base fee, one-time setup and sending. All amounts are in euros.
Inxmail prices
| platform | Mail relay | |
|---|---|---|
| Monthly price from | 200 € per month | 70 € per month |
| Source | Inxmail pricing | Inxmail pricing |
Inxmail's pricing page lists "from" prices, a one-time setup, a base fee and sending. It also says: "If a quota is exceeded, the unit price is charged +10%." We do not state specific amounts for this because they were not on the pages we checked.
SmartChat plans
| Free | Starter | Basic | Pro | |
|---|---|---|---|---|
| Price per month (euros) | 0 € | 299 € | 499 € | 999 € |
| With 3 months in advance (24% off) | 227 € per month | 379 € per month | 759 € per month | |
| With 12 months in advance (37% off) | €188 per month | 314 € per month | 629 € per month | |
| Messages | 100 one-time | 3,000 per month | 6,000 per month | unlimited |
Fees for messages
With SmartChat, you pay the Meta fees directly to Meta via the payment method in your Meta account. SmartChat charges no extra per message.
Fits less well, when.
At SmartChat
- You want to send newsletters by email. SmartChat only sends via WhatsApp.
- You want to build a chatbot yourself. SmartChat has no chatbot builder. SmartChat AI replies to messages, and in the Basic and Pro plans, SmartChat builds your automation.
- You need several automations of your own in the cheapest plan. Your own automations start with Basic. The one automation in Starter is the fixed double opt-in automation.
With Inxmail
- You want to reach contacts through WhatsApp. The pages we checked describe Inxmail as a platform for email.
- You are looking for a fixed price without setup and sending costs. Inxmail lists one-time setup, a base fee and sending.
- You want to read up on contract term and cancellation beforehand. Inxmail's public pages that we checked say nothing about this.
FAQ about SmartChat and Inxmail.
How do SmartChat and Inxmail differ?
Inxmail is a platform for email newsletters, SmartChat sends only through WhatsApp. Both list an automatic double opt-in and an API. Pricing structure and setup differ, the rows are in the table above. As of: 02.11.2026.
What does Inxmail cost according to its pricing page?
Inxmail lists the platform "ab 200€ pro Monat" and the mail relay from 70 EUR per month. According to the pricing page, setup, a base fee and sending costs come on top. As of: 02.11.2026, source: Inxmail pricing.
What happens with Inxmail if I exceed a quota?
The pricing page says: "Bei Überschreitung eines Kontingents wird der Stückpreis +10 % verrechnet." As of: 02.11.2026, source: Inxmail pricing.
Does Inxmail have a double opt-in?
Yes. Inxmail lists an "automatisches Double-Opt-in-Anmeldeverfahren" for newsletters by email. SmartChat confirms the sign-up through WhatsApp when someone signs up through a landing page or popup. That applies in every SmartChat plan.
Can I download proof of consent as a PDF with Inxmail?
That is not described on Inxmail's public pages, as of 02.11.2026. With SmartChat, a proof of consent with date, time and method is available for each contact. You download it as a PDF.
How many automations do SmartChat and Inxmail offer?
In its platform package, Inxmail lists an unlimited number of workflows. SmartChat lists 1 automation in Free, 1 in Starter, 3 in Basic and unlimited in Pro. In Starter, this is the fixed double opt-in automation.
Where is the data with Inxmail and SmartChat?
Inxmail lists "Sichere EU-Serverstandorte" and a data processing agreement. SmartChat uses servers in Germany. Both statements come from the public pages, as of 02.11.2026.
What prices does SmartChat have compared to Inxmail?
Free costs 0 €, Starter 299 €, Basic 499 € and Pro 999 € per month. If you pay 3 months in advance you get 24 % off, and 37 % off for 12 months in advance. There are no add-ons and no setup fee.
How long am I tied in with SmartChat?
Not at all. SmartChat has no minimum term. You cancel any time and with no notice period, up to 1 hour before the payment is taken, and the time you paid for keeps running. For Inxmail, the term is not on the pages we checked.
Do both providers have an interface?
Yes. Inxmail lists a Basic API as included, the Advanced API is optional. SmartChat offers API, MCP and webhook in every plan, plus Zapier, Make and n8n.
Who pays Meta's fees with SmartChat?
You pay them directly to Meta through the payment method in your Meta account. SmartChat adds nothing on top and charges no extra fee per message. Sending costs no credits.
When is SmartChat a weaker fit for you?
SmartChat is a weaker fit if you want to send email newsletters, because SmartChat only sends through WhatsApp. There is no chatbot builder, and your own automations are only available from Basic.
Try SmartChat for free.
Enter your website. In 60 seconds, your WhatsApp marketing system is ready, no credit card needed.
Sources and date. All details about Inxmail come from the provider's public pages, retrieved on 02.11.2026. Prices and features may change. SmartChat is the provider of this page. This comparison comes from SmartChat and is not legal advice.
Inxmail: Inxmail pricing · Inxmail security and data protection
SmartChat: SmartChat pricing · Landing page · Website popup · Click-to-WhatsApp button · Double opt-in · proof of consent · API · MCP
Inxmail is a trademark of its respective owners. Found a wrong detail? Please report it via Contact.
Last updated: By SmartChat Team