Connect Facebook to SmartChat
Connect Facebook in the AI Chat. Then visitors to your page become contacts that you look after in WhatsApp.
Seenon the page, looked after in the chat.
Only the Facebook page
- Interested people read the post and disappear.
- Whoever asks gets the answer eventually.
- An inquiry from the morning is cold by the evening.
- You never hear again from last year's guests..
With SmartChat
- Posts link to the sign-up form.
- Whoever signs up gets an immediate confirmation on WhatsApp.
- You see replies in the inbox.
- Guests can be contacted again later.
Connect Facebookwithout any tech knowledge.
All you need is the AI Chat and your Facebook account.
- 1
You ask for the connection
SmartChat AI shows a card with the button to connect.
Connect Facebook to SmartChat. - 2
You sign in to Facebook
In the Facebook sign-in window you choose account and page and allow access. You only enter your password there.
I signed in to Facebook. - 3
You describe the flow
SmartChat AI shows you the finished automation before it runs.
Confirm everyone who signs up through my landing page via WhatsApp and note that they came from Facebook.
Inquiry, arrival, reunion.
Three businesses show the messages that follow after a sign-up. Sending happens in WhatsApp, never on Facebook.
The prospect gets the date, amenities and tips back.
Pitch, reception hours and rules before arrival.
Room, food and wellness for the booked weekend.
How a post becomes a contact.
Facebook is where people find you. The way into the chat is through a sign-up at SmartChat.
Post with a link
You link your landing page or your QR code in your post.
Facebookentry
The visitor enters their number and confirms via double opt-in.
Landing pageautomation
The sign-up starts your flow.
TriggerWhatsApp
They get the template and can reply right away.
inbox
What SmartChat can read in Facebook
The overview of the connection lists many actions. Here are the ones that matter for your flows.
- Start my welcome automation as soon as a new conversation begins on the page.
Conversations of the page
Conversations between users and your page can be listed.
- For every new conversation, read the first message and then choose the right path.
Messages of a conversation
The messages of a single conversation can be retrieved.
- Read the comments under my post about the summer season and then choose the path.
Comments
Comments under a post can be retrieved.
- Fetch the analytics of my page before the automation continues.
Page analytics
Followers and reach of the page can be queried.
What then arrives in WhatsApp.
Templates only
Outside the inbox, SmartChat sends templates that Meta has reviewed.
Unsubscribe with STOP
STOP unsubscribes right away.
Replies in the inbox
You read follow-up questions in the inbox.
After departure comes the greeting.
A second automation waits until after departure and invites guests to the next season.
Personal
Details from the contact appear in the message.
With a time
The trigger is a date.
Frequently asked questions about Facebook and SmartChat.
How do I connect Facebook to SmartChat?
In the AI Chat you write that you want to connect Facebook. SmartChat AI shows a card with the button to connect. In the Facebook login window you allow access. You enter your password only there.
Does SmartChat send anything on Facebook?
No. SmartChat sends WhatsApp only. SmartChat doesn't publish or reply on Facebook.
How do Facebook visitors become contacts?
Through a sign-up at SmartChat: landing page, QR code or popup. You link to it yourself in your posts. With double opt-in the sign-up is confirmed.
Are there lead forms in the connection?
The overview of the connection lists no actions for them. That's why SmartChat builds nothing on them.
What can SmartChat read on Facebook?
According to the overview, among other things conversations and messages of the page, comments, posts and analytics. SmartChat AI chooses the action based on your goal.
Can Facebook report an event to SmartChat?
Yes, through the secret webhook address of an automation, directly or with Make, Zapier or n8n. If the event has no phone number, no WhatsApp message is sent.
Do I need a Facebook page?
Many actions of the connection relate to pages. Connect the account that manages your page.
Who builds the automation?
Only admins build and change automations with SmartChat AI.
How many automations can I create?
Free and Starter only have the fixed one for new contacts, Basic 3 and Pro unlimited. The one with Facebook counts as an additional one.
What does it cost?
Free €0, Starter €299, Basic €499, Pro €999 per month, each plus VAT. Sending and every run cost 0 credits. Meta charges its own fees; see here.
Why templates?
Outside the inbox, SmartChat only sends messages as a template that Meta has reviewed and approved. SmartChat AI writes and submits them.
What does STOP do?
Anyone who writes STOP is unsubscribed immediately. After that, neither newsletters nor automations arrive.
Connect Facebook. In 60 seconds your system is ready.
Enter your website, and SmartChat AI builds the landing page, confirmation message and thank-you message in 60 seconds. Then you connect Facebook in the AI Chat.