
Welcome after confirmation
Whoever has signed up and confirmed gets a thank-you right away. They also learn what your consultancy helps with.
With SmartChat, you send your clients newsletters and messages on WhatsApp as a template approved by Meta, for example the invitation to the business breakfast, free consulting days or the follow-up on your quote.




After the sign-up, after a booking and before every workshop, SmartChat sends the right message, even when you're sitting with a client. The thank-you after sign-up is included in every plan, the other automations come from Basic.

Whoever has signed up and confirmed gets a thank-you right away. They also learn what your consultancy helps with.

If your booking software can report new appointments to SmartChat, your client gets a confirmation on WhatsApp right away.

SmartChat takes the workshop date from your calendar and reminds your client the day before. That way all the figures are ready when you arrive.
Your clients and prospects sign up themselves, through the QR code, a popup on your website or a link you share. They only get your newsletter once they have confirmed in WhatsApp.
At the end of every talk, the QR code is big on the screen. Also print it on your business card and the folder with the materials. SmartChat creates it for your landing page.
A small window appears on your website, for example on the page about succession consulting. It needs nothing more than these two details.

Only his click on Confirm makes the sign-up valid. This double opt-in means: he agrees once in the window and once more in WhatsApp.
SmartChat saves the date, time and route of every consent. You file the proof with your records as a PDF.

When an owner writes late in the evening and nobody in your office can be reached anymore, SmartChat AI replies for you, fully automatically. It answers with what it has learned from your website and your documents. If it has no source, it hands the chat over to you.

If an owner asks late in the evening, they still get an answer right away.
SmartChat AI replies in the language your customer writes in. Clients with locations abroad understand the message right away.
If SmartChat AI can't answer, the message is forwarded in the inbox to you and your colleagues.
Only contacts who have signed up themselves and confirmed in WhatsApp get messages from SmartChat. This also applies to business clients. SmartChat saves every consent as proof. Whether your approach is legally fine in your specific case, you clarify with your data protection officer or your lawyer.
No. A business card is not enough for a WhatsApp newsletter, because every contact has to confirm in WhatsApp themselves. So show your audience your QR codeat the end of your talk. Then they sign up themselves within a few seconds.
Your message comes from your consultancy's number, with its name and profile picture. The contact signed up for it themselves and reads it right in WhatsApp. How formal the text sounds is up to you: SmartChat AI writes to fit your business, and you check every newsletter before sending.
Give all contacts who haven't accepted your quote yet a tag, for example "Quote sent". Then you send this group a short follow-up. If a contact replies, you continue the conversation with them right in the inbox.
You send the invitation as a newsletter to all subscribers or just to a group, for example to contacts with the tag Trades. The confirmations arrive as replies in your inbox. SmartChat does not keep an attendee list, you maintain that as usual.
No. You tell SmartChat AI the topic, for example your strategy day in December. SmartChat AI writes the newsletter from your website. You read it, change what you don't like, and send it with one click.
SmartChat AI analyzes your website and the documentsyou upload to SmartChat, for example your service overview as a PDF. If your services change, you upload the new version. From then on, SmartChat AI answers with the new details.
SmartChat AI answers with what it has learned from your website and the documents you upload yourself. So don't upload confidential documents from your clients, only texts that any prospect may read. SmartChat's app servers are located in Germany.
You simply reply yourself in the inbox. If SmartChat AI can't answer, the message is forwarded there to you and your team. Once a person has answered a message, SmartChat AI writes nothing more about it.
Yes. All WhatsApp conversations of your consultancy are in one shared inbox. Free has 1 seat for your team, Starter 3, Basic 6 and Pro 12.
Yes. You connect your own phone number to SmartChat and confirm it with the code from Meta, the company behind WhatsApp. You connect one number per account.
Free costs 0 € with no time limit and no credit card, and includes 100 messages, one time only. Starter costs 299 € per month with 3,000 messages, Basic 499 € with 6,000 and Pro 999 € with unlimited. Sending costs no credits. All prices plus VAT, more at Pricing.
Meta bills you directly for the fees for WhatsApp messages. For this, you set up a payment method in your Meta account. You only pay SmartChat for your plan. You can find the exact prices here.
Free and Starter have only the fixed automation for new contacts (confirmation and thank-you) as 1 automation. Basic has 3 automations, 1 of them this fixed one, so 2 of your own, and Pro has unlimited. An automation of your own sends automatically, for example the reminder the day before your workshop.
Anyone who has confirmed your newsletter writes STOP in the chat with your consultancy. From then on, SmartChat sends them nothing and marks them as unsubscribed in your contacts.
SmartChat AI analyzes your website and builds your WhatsApp marketing system with landing page and QR code in 60 seconds. Free costs €0 and needs no credit card.