Link click tracking for your WhatsApp messages.
SmartChat counts the clicks on the link button of your WhatsApp messages. That way you see whether your offer lands.
From the button to the number.
You only enter the address of your button. SmartChat takes care of the counting.
Add a link button
In your newsletter, follow-up or automation, you enter the address of your target page in the button.
Send the message
You send the message as a template approved by Meta to your confirmed subscribers.
Click
A subscriber taps the button. Your target page opens immediately.
Number in SmartChat
SmartChat counts the click. You see the number with the message and in the statistics.
This is what you get from counting.
You see which message leads your subscribers to your page.
- Instantly,your target page opens on click. Your subscriber doesn't have to wait.
- In advance,SmartChat shows you at the button whether the clicks are counted.
- 0 creditsis what the counting costs. Sending newsletters, follow-ups and automations costs no credits.
Where SmartChat counts the clicks.
The counting applies to the link button in your three types of messages.
- From Saturday, we have the first Federweisser. Take a look at the menu.9:41View menu
In the newsletter
Your WhatsApp newsletter optionally has a button that leads to your offer. SmartChat counts the clicks on it.
- You signed up yesterday. Here you will find everything for getting started.10:15To the page
In the follow-up
The link button in a follow-up is counted too. On the chain, it shows how often the link was clicked.
- Thank you for your order. Here you can view everything.14:02View order
In the automation
If an automation has a link button, SmartChat counts its clicks too.
Guessing vs. Knowledge.
Without numbers, you don't know whether your link does anything. With counting, you see it.
Without link click tracking
- You don't know whether anyone clicks your link
- Whether an offer lands remains a gut feeling
- You compare your messages by gut feeling
With SmartChat
- You see how often the link button was clicked
- You see in advance whether the clicks are counted
- You compare your messages with numbers in the statistics
In which plan is link click tracking included?
Link click tracking is included in every plan and costs no credits. All prices plus VAT.
| Free | Starter | Basic | Pro | |
|---|---|---|---|---|
| Price per month | 0 € | 299 € | 499 € | 999 € |
| Link click tracking | yes | yes | yes | yes |
| Costs credits | no | no | no | no |
Frequently asked questions about the Link click tracking.
What is link click tracking in SmartChat?
SmartChat counts how often the link button of a message is clicked. On click, your target page opens right away, and SmartChat saves the click as a number.
Which messages does the counting apply to?
It applies to the link button in your newsletter, in your follow-ups and in your automations. You enter the address of your target page at the button.
Where do I see the clicks?
For a follow-up, the number of clicks on the link appears on the chain. The statisticsalso show how many messages were sent, read and clicked.
What happens when someone taps the button?
The target page opens immediately. The click is counted without your subscriber noticing anything or having to wait.
How do I know in advance whether the clicks are counted?
At the button, SmartChat shows a note, for example: Clicks on this button are counted. If they are not counted, the reason is shown there along with a tip on what you can change.
Why are the clicks on my button not counted?
Common reasons are a placeholder like {{Vorname}} in the address or an address without https://. Also, a message that Meta has already approved only counts after a new version.
Can I send the message even if the clicks are not counted?
Yes, the note is just information and blocks nothing. You can still submit the message, SmartChat just won't count the clicks then.
Do I need a pixel for link click tracking?
No, counting clicks works without a pixel. You need a pixel from Meta, Google or TikTok for sign-ups on your landing page, more on that under Tracking.
Does link click tracking cost credits?
No. Counting is included in every plan, and sending newsletters, follow-ups and automations costs no credits in SmartChat.
Can I build a newsletter with a link button using SmartChat AI?
Yes, write in the chat with SmartChat AI, what it is about. It builds the header, text and button, and you enter the address of your target page or tell it the address.
See what arrives.
Enter your website. In 60 seconds, your WhatsApp marketing system is ready, and from your first message with a link, the clicks are counted.