Skip to content

Connect Instagram to SmartChat

Connect Instagram in the AI Chat. Then every sign-up through your bio gets a message on WhatsApp.

Try for free

From your profile into the chat.

SmartChat doesn't send anything on Instagram. The path leads via a link in your bio or a QR code to your sign-up.

  1. Profile and bio

    That's where the link to your landing page.

    Instagram

  2. Sign-up form

    Whoever clicks enters their number and confirms via double opt-in.

    Landing page

  3. Flow starts

    The sign-up triggers your automation

    Trigger

  4. WhatsApp message

    The contact reads a template with the date, place and notes.

    WhatsApp

Three shops, three confirmations.

Each message picks up on what your contact saw on Instagram before.

Preferred date, material and duration in one message.

Date, dresses and what to bring.

Time, preparation and free cancellation.

What Instagram can deliver to the automation.

The connection's overview lists read actions like these. SmartChat AI picks them based on your goal.

  • Read the comments under my post about the new collection and choose the next step based on them.

    Comments under a post

    Comments on a post can be retrieved.

  • For new direct messages, read the first line and choose the next step based on it.

    Direct messages

    Conversations and direct messages can be listed.

  • Get my account's reach before the automation continues.

    Profile and numbers

    Profile details and insights for the account and posts can be retrieved.

  • Start my welcome flow for every new event from Instagram.

    Report events

    Instagram can send events to your automation's secret webhook address, also via Make, Zapier or n8n.

Enquiries that don't fizzle out.

Instagram only

  • Direct messages pile up overnight.
  • You type replies one by one.
  • Anyone who hesitates is gone.
  • You enter an appointment by hand

Instagram plus SmartChat

  • The sign-up instantly gets a WhatsApp message.
  • Notes are in the template.
  • Replies land in the inbox.
  • Guests stay reachable.

Three steps in the AI Chat.

SmartChat AI shows you everything else before it runs.

  1. 1

    Connect Instagram

    A card with a button takes you to Instagram's sign-in window.

    Connect Instagram with SmartChat.
  2. 2

    Describe the confirmation

    You write what every sign-up gets.

    Confirm every sign-up through my bio on WhatsApp and tag the contact with Instagram.
  3. 3

    Set up a follow-up

    A second automation gets in touch later.

    Three days after the appointment, ask on WhatsApp how they liked it.

What the contact sees next.

  • With approval

    Templates outside the inbox only go out after Meta approves them.

  • Unsubscribe

    STOP ends all messages immediately.

  • follow-up questions

    You find replies in the inbox.

Finally the shop gets in touch.

You can also set up an automation for pickups, completed jobs or thank-yous.

  • At the right time

    The trigger is a date or an event.

  • Personal

    The name and order come from the contact into the message.

Frequently asked questions about Instagram and SmartChat.

How do I connect Instagram with SmartChat?

Write in the AI Chatthat you want to connect Instagram. SmartChat AI shows a card with the button to connect. In Instagram's sign-in window, you allow access. You only enter your password there.

Does SmartChat send anything on Instagram?

No. SmartChat only sends WhatsApp messages. SmartChat doesn't post or reply on Instagram.

How does an Instagram follower become a contact?

They click the link in your bio or scan a QR code and sign up. After the double opt-in, they're a confirmed contact.

What can SmartChat read in Instagram?

According to the connection's overview, comments, direct messages, profile details and insights, among other things. Which action runs depends on your goal.

Can I reply to comments automatically?

SmartChat doesn't offer that, because SmartChat doesn't post anything on Instagram. The reply to your contact goes out on WhatsApp.

How does Instagram report an event?

Through the secret webhook address of an automation, directly or with Make, Zapier or n8n. If the event has no phone number, no WhatsApp message is sent.

Do I need a specific Instagram account?

The connection runs through Instagram's sign-in window. Instagram decides which account type is needed.

Who sets it up?

Only admins build and change automations with SmartChat AI. You see the automation before it runs.

How many automations with Instagram are possible?

Free and Starter only have the fixed automation, Basic has 3, Pro unlimited. One with Instagram counts as an extra one.

What does it cost?

Free €0, Starter €299, Basic €499, Pro €999 a month, each plus VAT. Sending and runs cost 0 credits. Meta charges its own fees, which are listed here

Why are there templates?

Outside the inbox, SmartChat only sends templates that Meta has reviewed and approved. SmartChat AI writes them and submits them.

What happens with STOP?

Anyone who writes STOP is unsubscribed right away and gets no more newsletters and no more automations.

Connect Instagram. In 60 seconds your system is ready.

Enter your website and SmartChat AI builds your landing page, confirmation and thank-you message in 60 seconds. Then you connect Instagram in the AI Chat.

Start now