Connect Google Drive to SmartChat
Connect Google Drive in the AI Chat. Then your customer finds out by WhatsApp as soon as something new lands in their folder.
What SmartChat can do with Google Drive
The actions come from the Google Drive docs. You do not need to know them: SmartChat AI chooses according to your goal.
- For every new contact from my landing page, create a folder in Drive with their name.
Create folder
Every new job gets its own folder.
- In the customer folder, create a file with name, phone number and request.
Create file from text
The details become a note in the folder.
- Copy the file Quote template into the new customer's folder.
Copy template
The quote starts with your template.
- Search for the folder with the contact's name before you create anything.
Search file or folder
A search filter finds what belongs to the customer.
- Give the contact access to the file Quote in their folder.
Share access
The customer may view the file.
- Write the contact's reply as a comment on the file Quote.
Write comment
Notes land right on the file.
One folder, one message.
Tradespeople collect photos, plans and quotes in Drive. As soon as something new lands there, the customer can find out in WhatsApp.
Once the photos are in the folder, the notice goes to the owner.
With the share, the customer finds out that the plan is ready to view.
Three days after the quote, a message asks politely.
How a new file becomes a WhatsApp message.
Drive knows your files, SmartChat knows your contacts. The secret webhook address of your automation connects the two.
Something lands in the folder
You or your team put a photo, a plan or a quote in the customer folder.
Google DriveThe tool reports it
Make, Zapier or n8n send the file name and the contact to the webhook address.
webhookSmartChat checks the filter
Only if, for example, the file name matches does the automation start.
FiltersThe customer reads it
The message names what is ready and comes as an approved template.
WhatsApp
After the work comes the thank-you.
Once the photo documentation is in the folder, the automation thanks your customer.
One folder per customer
Everything about the job stays in one place and can be found again later.
The thank-you comes by itself
You do not have to remember it, as soon as the documentation is done.
Further steps can be planned
The care instructions can be continued as a follow-up
On your customer's display.
With a note about the share
The message says what is ready. You manage access in Drive.
Template approved by Meta
SmartChat AI writes it and submits it before the first message reaches the customer.
Follow-up questions in the inbox
The customer replies in the chat, and your team reads it in the inbox.
Connect Google Drive, step by step.
You need neither a developer nor technical knowledge. Sign-in happens at Google.
You write it in the AI Chat
Write in the AI Chatthat you want to connect Google Drive. SmartChat AI shows you the card with the button.
AI ChatYou allow access
The Google login window opens. You choose your account and give SmartChat access.
GoogleYour files are reachable
SmartChat AI can now use Drive in your automations.
Done
You name the result, and SmartChat AI builds the path.
Three sentences are enough to begin. Before the automation runs, you see what it does.
- 1
goal
What should happen with a new job?
Create a folder in Drive for every new contact and confirm the job to them by WhatsApp. - 2
Storage location
If you have several storage locations, SmartChat AI asks.
Create the folders under Customers 2026, not under Archive. - 3
Check
Only when everything is right do you switch the automation on.
Show me the automation before it starts.
Filing documents, with and without a message.
Drive only
- The customer does notknow that their quote is ready.
- You remember now and then to follow up or you do not.
- Photos and plans are there ready, but nobody looks.
- You create every folder yourself.
Drive plus SmartChat
- The new file triggers the message.
- The follow-up comes automatically after the period you choose.
- Folder and note are created together with the sign-up.
- Replies are collected by your inbox.
Frequently asked questions about Google Drive and SmartChat.
How do I connect Google Drive to SmartChat?
Write in the AI Chatthat you want to connect Google Drive. SmartChat AI shows you a card with the button to connect. In the Google login window you choose your account and allow access.
Does SmartChat get my Google password?
No. You sign in at Google and enter your password only there.
Can SmartChat create a folder for every new job?
Yes. The docs list an action that creates a folder. An automation can use it to create a separate folder for every new contact as soon as they sign up.
Can SmartChat create a file from text?
Yes. There is an action that creates a file in Drive from plain text, for example a note about the job with the contact's details.
Can SmartChat search for files in Drive?
Yes. According to the docs, one action searches files and folders with search filters, and another finds folders by name. That way the automation can find, for example, a customer's folder.
Can SmartChat copy a template?
Yes. The docs describe copying a file with additional options. That way a quote template can be created anew for every job.
Can SmartChat share a file with a customer?
Yes. There is an action that grants access to a file or folder. Whom you share something with, you decide in your instruction to SmartChat AI.
How does Drive report a new file to SmartChat?
Every automation can have the trigger event from an app and gets a secret webhook address. A tool such as Make, Zapier or n8n reports the new file there, and SmartChat sends the WhatsApp message to the right contact.
Does SmartChat send the file itself by WhatsApp?
The docs do not mention this, so we do not promise it. The message tells the contact that something is ready and can point to the share in Drive.
How many automations can I use with Google Drive?
An automation with Drive counts in addition to the fixed automation for new contacts. Free and Starter have only the fixed one, Basic has three, Pro has an unlimited number.
What costs will I have?
SmartChat costs €0 in Free, €299 in Starter, €499 in Basic and €999 in Pro, each per month plus VAT. Sending and runs of an automation are free and use 0 credits. Meta charges its own fees; see here.
Why does SmartChat work with templates?
Outside the inbox, WhatsApp only allows templates that Meta has reviewed and approved. SmartChat AI writes them for you and submits them. In the open window you reply directly in the inbox.
What happens when a contact sends STOP?
They are unsubscribed right away and receive nothing more from SmartChat after that. Their files in Drive stay untouched.
Your folder gets in touch. In 60 seconds your system is ready.
Enter your website, and SmartChat AI builds the landing page, confirmation message and thank-you message. Then you connect Google Drive in the AI Chat.