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WhatsApp marketing for window installers.

With SmartChat, you send your customers WhatsApp messages about their windows and doors as a template approved by Meta, such as the quote after the site measurement, the new front doors in your showroom or the window check before winter.

Example of a WhatsApp newsletter from window installers

Plain calendar on a light wall, image in the newsletter about the last installation dates

image

A calm image fits the topic, here the last dates of the year. SmartChat takes the photo from your website; you can also upload one from your own installations.

πŸ‘‹ Hello Monika, ❄️ you don't want to spend another winter behind drafty windows and keep turning up the heating? πŸ“… If you order by October 31everything is installed before Christmas . 🏠 We install one floor per day. By evening, your house is sealed again and clean, and the rooms stay warm. 🧹 We take the old material with us and dispose of it for you. We cover floors and furniture with film beforehand. πŸ“ For the measurement we come to your home, and afterwards you get a written quote with a fixed price. πŸ‘‰ The last installation weeks this year are allocated in the order requests come in.
17:10

Text

SmartChat AI writes the newsletter from your website and your details about the offer. Dates and services are in bold.

Request a measurement

button

With one click, your customer requests their measurement. They don't have to call.

SmartChat gets in touch automatically with your customers.

Three moments come back with every job: the sign-up, the booked measurement and the day before installation. SmartChat sends the message for each, without you having to take care of it. Your own automations are available from Basic.

Right after confirmation
Bright and airy living room with tall windows, elegant decor, and a cozy fireplace.
πŸ™Œ Thank you, you are now signed up.πŸͺŸ We install windows, front doors and roller shutters in the region, with our own installers.πŸ“… Here you'll hear about the Window check before winter and new models in our showroom.πŸ” In autumn we'll send you tips on burglary protection.πŸ’¬ Have a question? Just write it to us in this chat.15:21
View showroom

Welcome after confirmation

Anyone who signs up and confirms gets a thank-you message right away. It says which messages they'll get from your business.

As soon as a measurement is booked
Hands using a tape measure to size a wooden picture frame on a wooden table indoors.
πŸ‘‹ Hello Rainer,βœ… your measurement appointment is set: Thursday, October 22, at 4 pm.πŸ“ Our specialist adviser measures everything and shows you samples of profiles and glass.πŸ—‚οΈ Feel free to have building plans or old invoices ready, in case you still have them.⏱️ For the visit, allow about one hour on.πŸ” Doesn't suit you that day? Write to us here, then we'll find a new.10:02

Confirmation of the measurement appointment

If your scheduling software can report new measurement appointments to SmartChat, your customer has the confirmation in WhatsApp right away.

1 day before installation
Bright white interior room with exposed electrical wiring and natural light.
πŸ‘‹ Hello Birgit,🚚 tomorrow from 7:30 am our installers arrive with your new windows.πŸͺ΄ Please first clear off the windowsills and take down the curtains.πŸ›‹οΈ It's best to move furniture one meter away from the wall. We cover the floor.πŸ…ΏοΈ In front of the house we need space for our van.🏁 By evening everything is installed and cleaned.17:30
Confirm appointment

Reminder before installation

SmartChat analyzes your calendar and gets in touch the day before installation. Your customer clears the windowsills, and your team starts on time.

This is how you collect contacts when measuring and in the showroom.

Your customers sign up themselves: via the QR code on your quote, on your website or via a link. Only once they have confirmed in WhatsApp do you send them your newsletter.

  1. 1

    Your customer scans the code on the quote

    The code is on the quote folder, on your business card and at the sample windows. SmartChat creates it to match your landing page.

  2. 2

    Your customer enters first name and phone number

    A small window opens on your landing page. It needs no more than these two details.

    Real sign-up popup on the Fensterbau Moser landing page, mobile view: headline Never miss offers and news again, first name Stefan and phone number entered, button Sign up
  3. 3

    Your customer clicks Confirm

    This confirmation is called double opt-in. Every customer confirms their sign-up themselves in WhatsApp before they get your newsletter.

    πŸ‘‹ Hello Stefan,πŸͺŸ from us you'll get the window check before winter,, new front doors from the showroom and tips on burglary protection.βœ… Do you want to receive these messages? Then click the button below: Confirm.πŸ”’ You can unsubscribe at any time. Just write STOP.15:20
    Confirm
    Confirm15:20
  4. 4

    You have the proof

    For every contact, SmartChat records when and where they agreed. You download the proof as a PDF.

    Contact Stefan in SmartChat, mobile view: status Confirmed, sign-up history, consent confirmed in WhatsApp and button Download proof

SmartChat AI answers questions about your windows and doors.

When a customer writes on Sunday evening and nobody in your office is reachable, SmartChat AI replies fully automatically for you. It answers with the knowledge it has learned from your website and your documents. If it has no source, it hands over to you.

Inbox in SmartChat: SmartChat AI answers a WhatsApp question from a Fensterbau Moser customer
  • Also after closing time

    Questions in the evening or on the weekend get an instant answer while your office is closed.

  • Every language

    SmartChat AI replies in your customer's language, for example German, English, Italian, French or Spanish.

  • Your office takes over

    If it's about an exact quote or an appointment, your team gets the question in the inbox and replies themselves.

Frequently asked questions about WhatsApp marketing for window installers.

May I message customers on WhatsApp after the site measurement?

Yes, if your customer has agreed beforehand. They sign up themselves, via the QR code on your quote, your website or a link, and confirm once in WhatsApp. SmartChat saves this consent as proof and so supports you with the consent.

How do visitors to my showroom sign up for WhatsApp?

Put a stand with the QR code next to the sample windows. Your customer scans it with their phone, enters their first name and phone number and confirms in WhatsApp. SmartChat creates the code to match your landing page.

May I just message all customers from the past few years?

No, not without their consent. Invite them instead to sign up themselves, for example with the QR code on the next invoice or the popup on your website. Only after they confirm in WhatsApp do you send them your newsletter.

Does SmartChat create my quotes for windows and doors?

No. You keep calculating quotes in your own software. With SmartChat, you tell your customer on WhatsApp that their quote is ready, and you answer their follow-up questions in the inbox. If your software can report events through a webhook, SmartChat sends a message automatically.

Does SmartChat remind my customers of the installation appointment?

Yes, with an automation. SmartChat analyzes your calendar (iCal) and sends your customer a message the day before the installation, for example asking them to clear the windowsills.

Does SmartChat AI quote prices for new windows?

Only if they are on your website or in your uploaded documents. For an exact price, windows almost always need a measurement. If SmartChat AI can't answer, the message is forwarded to your team in the inbox.

Can SmartChat AI answer questions about glazing and insulation values?

Yes, if the answers are in your knowledge. Upload the product sheets for your window profiles and front doors as PDF. SmartChat AI also analyzes your website and answers with exactly this information.

Is WhatsApp worthwhile even though customers rarely buy new windows?

Hardly anyone buys new windows twice. But then come the front door, roller shutters, insect screens or the window check before winter. With WhatsApp, your customers don't forget you, even years after the installation.

Can my office and my installers reply together?

Yes. All WhatsApp conversations come together in one inbox, and every team member replies from there. Free has 1 team seat, Starter 3, Basic 6 and Pro 12.

Do I need a new phone number for my window business?

No. You connect your own business number to SmartChat and confirm it with a code from Meta, the company behind WhatsApp. You connect one number per account.

What does SmartChat cost for a window installer?

Free costs €0, with no time limit and no credit card, with 100 messages one-time. Starter is €299 a month with 3,000 messages, Basic €499 with 6,000 and Pro €999 with no limit. You pay no credits for sending. All prices plus VAT, more under Pricing.

What fees does Meta charge for the WhatsApp messages?

Meta bills the fees for WhatsApp messages directly to you. For that, you add a payment method in your Meta account. You only pay SmartChat for your plan. You'll find the exact prices here.

How many automations are included in my plan?

Free and Starter only include the fixed automation for new contacts (confirmation and thank-you). Your own automations start at Basic: Basic has 3, 1 of them fixed, Pro has unlimited. A custom automation runs on its own, for example the reminder the day before the installation.

How quickly is my window business ready to go?

You give SmartChat AI your website address. In 60 seconds, your WhatsApp marketing system, your landing page and your QR code are ready. Then you connect your number and send the first newsletter.

How can a customer unsubscribe from my WhatsApp messages?

Anyone who has confirmed your newsletter can unsubscribe at any time with STOP in the WhatsApp chat with your business. From then on, SmartChat sends them nothing more, and your contact list shows them as unsubscribed.

WhatsApp marketing for your window installation business in 60 seconds.

SmartChat AI analyzes your business's website. After 60 seconds, your landing page and QR code are ready. With Free you start for €0, with no time limit and no credit card.