
Welcome for new contacts
Anyone who signs up and confirms in WhatsApp gets a short introduction to your business right away.
With SmartChat, you send your customers on WhatsApp everything about their solar system: the offer for a battery storage unit, the system check that's due or an installation slot that has come free.




Welcome, installation date and on-site visit: these three messages are sent even when your team is up on a roof. Custom automations are available from Basic.

Anyone who signs up and confirms in WhatsApp gets a short introduction to your business right away.

If your planning software can report new installation dates to SmartChat, your customer gets the date on WhatsApp right away.

SmartChat analyzes the consultation appointment in your calendar and reminds your customer the day before. Electricity bill and plans are then ready when your consultant rings the bell.
Your customers sign up themselves: via the QR code in the quote folder, on your website or through a link. They only get your newsletter after confirming in WhatsApp.
The code is in the quote folder, in the handover record and on a sticker at the inverter. SmartChat creates it to match your landing page.
A small window opens on your website. All it needs is a first name and a WhatsApp number.

He clicks Confirm and he's in. This double opt-in means: every customer agrees themselves in WhatsApp.
SmartChat records for every customer when and through which route he agreed. The proof is available as a PDF at any time.

When a customer writes but nobody in your company is reachable anymore, SmartChat AI answers fully automatically for you. She answers with the knowledge she has learned from your website and your documents. If she has no source, she hands over to you.

Your customers ask when they have time. SmartChat AI answers right away, even when your office is closed.
SmartChat AI replies in the language your customer writes in.
If SmartChat AI can't answer, for example in case of a fault, the message is passed on to your team in the inbox.
Only if the prospect has agreed himself. He signs up, for example via the QR code in your quote folder, your website or a link, and confirms once in WhatsApp. Without this confirmation, SmartChat sends him no newsletter.
Through your landing page, which SmartChat builds for you. You print the QR code for it in the quote folder, in the handover record or on a sticker at the inverter. On your website, a popup asks visitors, and a Click-to-WhatsApp button on your website only opens the chat with you. It doesn't put anyone on the list.
Only once they have signed up and confirmed themselves. So include the QR code with your next letter or with the invoice for the system check. Whoever signs up gets your messages about storage, wallbox and maintenance from then on.
No. SmartChat is not a planning or quoting program. It sends your messages on WhatsApp and answers your customers' questions. If your planning software can report appointments via webhook, SmartChat sends the customer a message based on them.
Yes, with an automation from Basic. SmartChat analyzes the appointments in your calendar via iCal and sends your customer a reminder on WhatsApp the day before. He then knows what to have ready.
SmartChat AI only answers with what is on your website and in your uploaded documents. If SmartChat AI can't answer, the message is passed on to your team in the inbox. SmartChat does not replace tax or legal advice.
No. You tell SmartChat AI the topic, for example your info evening or the system check in spring. SmartChat AI writes the text to fit your company. You read it and send it with one click.
SmartChat AI analyzes your website and all the documentsyou upload, for example data sheets or your price list as a PDF. When a new storage unit joins your range, you upload its data sheet. From then on, SmartChat AI knows it.
Yes. All WhatsApp conversations are in a shared inbox, where your office and your installers reply too. Free has 1 seat on the team, Starter 3, Basic 6 and Pro 12.
No, you send with your own number. You connect it to SmartChat and confirm it with a code from Meta, the company behind WhatsApp. You connect one number per account.
SmartChat Free costs β¬0, with no time limit and no credit card, and includes 100 messages one time. Starter costs β¬299 per month with 3,000 messages, Basic β¬499 with 6,000 messages and Pro β¬999 with unlimited. Sending costs no credits. All prices plus VAT, more under Pricing.
Meta bills you directly for the fees for WhatsApp messages. For that, you store a payment method in your Meta account. You only pay SmartChat for your plan. You can find the exact prices here.
Free and Starter only have the fixed automation for new contacts (confirmation and thank-you). Custom automations are available from Basic: Basic has 3, of which 1 is the fixed one, and Pro has unlimited. A custom automation sends automatically, for example the reminder the day before the consultation.
Tell SmartChat AI your company's website. In 60 seconds, your WhatsApp marketing system with landing page and QR code is ready. After that, you connect your number and send your first newsletter.
Anyone who has confirmed your newsletter writes STOP into the chat with your company. From then on, SmartChat sends him nothing more, and he shows in your contacts as unsubscribed.
SmartChat AI analyzes your website and turns it into your WhatsApp marketing system with landing page and QR code in 60 seconds. Free costs β¬0 and needs no credit card.