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WhatsApp marketing for kitchen studios.

With SmartChat, you send your customers everything they should hear from your kitchen studio via WhatsApp: a showroom kitchen you are selling off, the invitation to a cooking evening, or new fronts for their older kitchen.

WhatsApp newsletter about the new living kitchen in the showroom

Pans hanging above the stove of a living kitchen, image in the newsletter

image

Show the kitchen you are writing about. SmartChat takes the image from your website, or if you like, you can use your own photo from the showroom.

👋 Hello Gabriele, 🏡 in our showroom there is now a new living kitchen to see and touch. 🍳 Above the stove hangs a rail for pans, and below it lies a natural stone worktop. 🪵 The fronts are made of oiled oak, the tall units in matt anthracite. 🧺 Behind a sliding door hides a pantry with pull-outs up to the ceiling, lit inside. ☕ Come by on Saturday between 10 am and 4 pm , and a planner will take time for your questions. 📐 Feel free to bring the dimensions of your room and we'll draw a first sketch.
18:30

Text

SmartChat AI writes it from the details on your website. You just say what is new in the showroom and read through the draft.

View living kitchen

button

One click opens the page with all the photos of the living kitchen. Your customer sees them before getting in the car.

SmartChat sends these messages automatically.

From first contact to installation: SmartChat welcomes new subscribers, reminds them of the planning appointment and reports the delivery date, without you having to think about it. The thank-you message is included in every plan, the other two are separate automations from Basic.

As soon as a contact confirms
Interior of light kitchen with white cabinets and kettle near sink placed against trendy oven and modern appliances in apartment
🙏 Thank you, you are now signed up.🏡 We are a family business: Planning, measuring and installation are done by our own people.📬 Here you will read about showroom kitchensthat we are selling off, about cooking evenings and ideas to freshen up.🕘 We are open Monday to Saturday, on Saturdays also without an appointment.💬 We answer your questions about planning right here in this chat.19:48
View our kitchens

Welcome after confirmation

Anyone who signs up in your showroom gets a thank-you right after confirming. That way they know what you will be informing them about.

1 day before the planning appointment
Modern kitchen with contemporary interior with metal geometrical lamps and new white cabinets
👋 Hello Martin,📅 tomorrow at 10 am we plan your new kitchen together.📏 Please bring the floor plan along, plus photos of the sockets and water connection.✏️ Your planner already has first ideas for an L-shaped kitchen prepared.🅿️ You park free of charge in the courtyard, right next to the entrance.📲 Can't make it? Write to us here, and then reschedule the appointment.17:00
View directions

Reminder the day before the planning appointment

SmartChat analyzes your planning appointments in the calendar and reminds the customer the day before. They bring the floor plan along, and your planner can get started right away.

As soon as the delivery date is set
Man caulking kitchen cabinet during home renovation in Quincy, Massachusetts, USA.
👋 Hello Karin,🚚 your kitchen arrives on Tuesday, 8 December. Our installers are there from 7:30 am with you.🧹 Please clear the room by then empty in winter, and we will take out the old kitchen if you like.🔌 We bring the electrician for the cooker connection with us.⏱️ The installation takes two days, and on the second evening you're already cooking.📲 Do you have questions about the process? Write to us right here.08:45

Delivery date from the kitchen software

If your kitchen software can report the delivery date to SmartChat, your customer gets it right away via WhatsApp, with everything they need to do before installation.

This is how prospects find their way to your WhatsApp list.

Prospects sign up themselves: via the QR code in the showroom, in the window on your website, or via a link. You only send your newsletter once they have agreed in WhatsApp.

  1. 1

    Your customer scans the QR code

    The QR code sits on a stand at the cooking island and on your planning folder. SmartChat creates it to match your landing page.

    Kitchen ideas via WhatsApp
  2. 2

    Your customer enters first name and phone number

    Anyone who looks at kitchens on your website in the evening sees a small window. There they enter their first name and WhatsApp number.

    Real website popup from Küchenstudio Brandner with a photo at the top, mobile view: headline "Keine Angebote und News mehr verpassen", first name Andreas and phone number filled in, button "Anmelden"
  3. 3

    Your customer clicks Confirm

    Only with this click are they signed up. This is how double opt-in works: every contact agrees once themselves in WhatsApp.

    👋 Hello Andreas,🍳 here you read about showroom kitchens, which we are selling off, about cooking evenings and new ideas for your kitchen.✅ Do you want to receive these messages? Then click the button below: Confirm.🔒 You can unsubscribe at any time. Just write STOP.19:47
    Confirm
    Confirm19:47
  4. 4

    You have the proof

    SmartChat records when and where your customer signed up. If you need the proof, you download it as a PDF.

    Contact Andreas in SmartChat, mobile view: status Confirmed, sign-up history, consent confirmed in WhatsApp, and Download proof button

SmartChat AI answers questions about your kitchens.

When a customer writes but no person is active in the inbox, SmartChat AI replies fully automatically in WhatsApp for you. It answers with the knowledge it has learned from your website and your documents. If it has no source, it hands over to you.

Inbox in SmartChat: SmartChat AI answers a WhatsApp question from a customer of Küchenstudio Brandner

  • Even on Sunday

    Many people look at kitchens on the weekend. SmartChat AI replies even when your showroom is closed.

  • In every language

    SmartChat AI always replies in the language of the question.

  • Your planner takes over

    If it is about the exact price of a planning job, the conversation is passed on to your team in the inbox.

Frequently asked questions about WhatsApp marketing for kitchen studios.

Can my kitchen studio message prospects on WhatsApp after the planning?

Yes, if the prospect signed up himself beforehand and confirmed in WhatsApp. Without this consent you don't send newsletters. SmartChat stores every confirmation with date and time. Whether your process is legally fine, you clarify with your lawyer or data protection advisor if in doubt.

How do visitors to my showroom get onto the WhatsApp list?

They scan a QR code, which SmartChat creates for you. Put it on a stand at the kitchen island or print it on your planning folder. Anyone who looks at your kitchens online signs up in the small window on your website.

Can I send photos of my showroom kitchens on WhatsApp?

Yes. A newsletter can have an image or video at the top. SmartChat takes photos from your website, or you upload your own shots from the showroom. Below it come the text and a button, for example to the kitchen's page.

Does SmartChat replace my kitchen planning software?

No. Planning, quotes and orders stay in your software. SmartChat sends the WhatsApp messages for them. There is no ready-made integration with kitchen planning software, but SmartChat accepts events through a webhook.

Does SmartChat remind my clients about measuring and planning appointments?

Yes. You enter the iCal address of your calendar in SmartChat. The day before the appointment, an automation from Basic reminds your customer via WhatsApp, for example with the request to bring the floor plan.

Can SmartChat report the kitchen delivery date automatically?

Yes, if your kitchen software can send a webhook, which is an automatic notification to SmartChat. Once the delivery date is set, the notification starts an automation, and your client reads the date in WhatsApp.

How does SmartChat AI know my kitchens and appliances?

SmartChat AI analyzes your website and the documentsthat you upload, such as your brochures as PDFs. When a new showroom kitchen comes in, you add it on the website or upload a new document.

Does SmartChat AI quote prices for a kitchen to my prospects?

SmartChat AI answers with the knowledge about your company, so with everything from your website and your documents. It doesn't know a price for a whole planning project. Such questions land in the inbox, and your planner replies himself.

Can several planners reply in the WhatsApp inbox?

Yes. All conversations with your kitchen studio come together in one inbox. Free offers 1 seat for your team, Starter 3, Basic 6 and Pro 12.

Does my kitchen studio send from its own phone number?

Yes. You connect your number to SmartChat and confirm it with a code from Meta, the company behind WhatsApp. There is one number per account. In the chat, your clients see the name of your kitchen studio.

What does SmartChat cost for a kitchen studio?

Free costs €0, has no time limit and needs no credit card. It includes 100 messages, one time only. Starter costs €299 per month with 3,000 messages, Basic €499 with 6,000 and Pro €999 with no limit. Sending costs no credits. All prices plus VAT, more at Pricing.

What fees does Meta charge for the WhatsApp messages?

Meta bills you directly for the fees for WhatsApp messages. For that, you add a payment method in your Meta account. You only pay SmartChat for your plan. You can find the exact prices here.

How many automations can my kitchen studio use?

Free and Starter only have the fixed automation for new contacts (confirmation and thank-you). Basic has 3 automations, 1 of them for new contacts, Pro has unlimited. Your own automations, like the reminder the day before the planning appointment, are available from Basic.

How does a prospect unsubscribe from my kitchen studio's messages?

A prospect who has confirmed your newsletter can unsubscribe at any time by sending STOP in the chat with your kitchen studio. From then on, SmartChat sends them nothing more and marks them as unsubscribed in your contacts.

How quickly is my kitchen studio ready to go?

You give SmartChat AI the address of your website. In 60 seconds, your landing page and QR code are ready. Then you connect your number and send your first newsletter.

WhatsApp marketing for your kitchen studio in 60 seconds.

SmartChat AI analyzes your kitchen studio's website and builds your landing page with a QR code from it in 60 seconds. Free costs €0, and you don't need a credit card.

Try it free now