
Welcome for new families
Once a family has confirmed, they get a thank-you message right away. It says what your daycare center will keep them informed about.
With SmartChat you send the parents of your daycare center what they should know on WhatsApp: a nursery spot that has opened up, the invitation to the open house, or the dates for the lantern festival.




Your daycare director no longer has to take care of these messages: the welcome for new subscribers, the receipt of an application, and the reminder for the get-to-know meeting.

Once a family has confirmed, they get a thank-you message right away. It says what your daycare center will keep them informed about.

If your daycare software can report new applications to SmartChat, the family finds out right away on WhatsApp that their application has arrived.

SmartChat analyzes your calendar and reminds the parents the day before the meeting. If something comes up, you pass the slot on to the next family.
Parents sign up themselves: through the QR code, on your website or through a link. Only after they confirm in WhatsApp do you send them your newsletter.
The code hangs on the parents' notice board and in the cloakroom, and it is in the admission booklet. SmartChat creates it for your landing page.
Whoever is looking for a spot sees a small window on your website. It doesn't ask for more than these two details.

One click on Confirm is enough. That is how the double opt-in works: each family agrees once themselves in WhatsApp.
SmartChat stores when and in which way the parents agreed. You download the proof as a PDF.

When parents write in the evening but nobody at the daycare center can be reached anymore, SmartChat AI replies fully automatically for you. She answers with the knowledge she has learned from your website and your documents.

Many parents only write once the children are in bed. The answer comes right away.
Families who are new in town write in their own language. SmartChat AI replies in the language your contact writes in.
If SmartChat AI doesn't know the answer, for example for questions about an individual child, the message stays in the inbox for your team.
Yes, if the parents have agreed beforehand. They sign up themselves, through the QR code, your website or a link, and confirm once in WhatsApp. SmartChat stores this consent as proof. What content your daycare center may send is best clarified with your provider organization or your data protection officer.
For messages to all parents, it is best to use photos of rooms, craft projects or the garden, without children in the picture.
No. SmartChat is a WhatsApp marketing tool. Attendance, contracts and billing stay in your daycare software. With SmartChat you reach parents and families looking for a spot where they read every day: in WhatsApp.
Families looking for a spot sign up on your website or through the QR code. When a spot opens up, you send them a message. Their replies land in the SmartChat inbox, and you arrange the get-to-know visit right in the chat.
Parents can write to your daycare center on WhatsApp at any time. The message lands in the SmartChat inbox, and your team reads it there. SmartChat has no sick-leave list or attendance list of its own.
No. SmartChat AI writes the text to fit your daycare center. You only give the topic, for example the lantern festival or the summer closing days. Then you read the text, change a word if needed, and send it to your subscribers.
SmartChat AI analyzes your website and the documents, which you upload, such as your concept, the house rules or the yearly plan as a PDF. With that, SmartChat AI answers the parents' questions.
Yes. All WhatsApp conversations of your daycare center land in one shared inbox. How many colleagues can work in it depends on the plan: Free has 1 seat, Starter 3, Basic 6 and Pro 12.
No. You connect your daycare center's phone number to SmartChat once and confirm it with the code from Meta, the company behind WhatsApp. You connect one number per account. Your teachers' private mobile numbers stay private.
The Free plan costs 0 €, with no time limit and no credit card, and includes 100 messages one time. Starter is 299 € per month with 3,000 messages, Basic 499 € with 6,000 and Pro 999 € with no limit. You pay no credits for sending. All prices plus VAT, more under Pricing.
Meta bills the fees for WhatsApp messages directly to your daycare center. You store the payment method for this in your Meta account. You pay SmartChat only for your plan. You can find the exact prices here.
Free and Starter have only the fixed automation for new contacts (confirmation and thank-you) as 1 automation. Your own automations start with Basic: Basic has 3 automations, 1 of them the fixed one, so 2 of your own; Pro has unlimited. Your own automation sends automatically, for example the reminder the day before the get-to-know meeting.
You give SmartChat AI the address of your daycare center's website. In 60 seconds your WhatsApp marketing system is ready, with a landing page and QR code. Then you connect the daycare center's phone number and send the first parent letter.
Parents write STOP in the WhatsApp chat with your daycare center. From then on SmartChat sends them nothing more, and SmartChat shows them as unsubscribed in your contact list.
SmartChat AI analyzes your daycare center's website. In 60 seconds your WhatsApp marketing system is ready, with a landing page and QR code. Free costs 0 € and needs no credit card.