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WhatsApp marketing for cleaning companies.

With SmartChat you send your customers what you want to tell them by WhatsApp: free appointments for window cleaning, your offer for winter service or the deep clean between the years.

Deep clean between the years as a WhatsApp newsletter

Bright, tidy shop with shelves and counter, image in the newsletter

image

Show a photo from a real job, for example a freshly cleaned shop floor. SmartChat takes the image from your website, and your own photo works just as well.

👋 Hello Brigitte, 🎄 is your shop closed between the years? Then let's use the quiet time for a thorough deep clean. 🧽 We clean shelves, counter and shop window, plus lamps, doors, radiators and the customer restroom. ✨ The floors get a machine cleaning and, where it fits, a new protective layer against road salt and dirt. 🔑 We pick up the key beforehand. You don't need to be thereon those days. 📅 Still free are December 28, 29 and 30, each all day. 🛍️ That's how you start the new year with a sparkling shop .
16:30

Text

SmartChat AI knows your services from your website and writes the text from that. Free days and services are in bold.

Book appointment

button

With one click your customer picks one of the free days. They don't have to call for it.

SmartChat gets in touch automatically with your customers.

SmartChat sends the thank-you after sign-up, the job confirmation and the reminder before every job for you. Your office doesn't type any of these by hand anymore. The thank-you after sign-up runs on every plan, your own automations are available from Basic.

Right after confirmation
Crop anonymous woman in gumshoes and pants dipping mop into bucket with water on parquet in house
✨ Thank you, you're now signed up.🏠 We clean apartments, offices and stairwells across the whole region, with regular teams.🪟 We also do windows, carpets and upholstery as well as end-of-tenancy cleaning when moving.❄️ In winter we also clear sidewalks and driveways.📲 You can also reach us directly through this chat, for questions and appointments.09:41
View services

Thank-you after sign-up

When a customer confirms their sign-up, they instantly get a thank-you and learn which services you offer.

As soon as a job is booked
Spacious empty room in new apartment with wooden parquet floor and white wall on sunny day
👋 Hello Martin,✅ your End-of-tenancy cleaning is scheduled: Friday, November 7, from 9 a.m..👥 Coming are two colleagues with everything they need.🔌 Please leave power and water switched on so the kitchen and bathroom get really clean.🗝️ Not home? Then leave the key with the caretaker or at our office.📸 After the job we'll send you photos of the rooms, in case you need them for the handover.14:05
View job

Order confirmation

When your job software reports a new job to SmartChat, your customer has the appointment and schedule in WhatsApp right away.

1 day before the visit
Spacious and modern office corridor featuring glass doors, geometric carpet patterns, and leather seating.
👋 Hello Karin,📅 tomorrow from 8 am our team is coming for the deep clean to your practice.🚪 Our colleagues will ring the bell at back entrance, as agreed.🅿️ Could you keep a parking space in the courtyard free? We're bringing a machine for the floors.🗂️ Files and papers on the desks we'll leave untouched.📲 If anything changes, write to us by today 6 pm here in the chat.12:00
Reschedule appointment

Reminder the day before the job

SmartChat picks up the job from your calendar and reaches out the day before. Your customer knows when your team will ring and what it needs.

This is how you collect contacts after every job.

Your customers sign up themselves: through the QR code on the card after the job, the window on your website or a link. Only after they confirm in WhatsApp do you send them your newsletter.

  1. 1

    Your customer scans the QR code

    The card sits on the kitchen table or at the reception desk after every job. SmartChat creates the QR code to your landing page, and you can print it on quotes and invoices too.

    Free appointments by WhatsApp
  2. 2

    Your customer enters first name and phone number

    A small window opens. All it needs is a first name and phone number.

    Real sign-up popup on the landing page of Reinigungsservice Brandt, mobile view: headline Never miss offers and news again, first name Renate and phone number entered, button Sign up
  3. 3

    Your customer clicks Confirm

    Only with this click are they signed up. This is how double opt-in works: every customer agrees once themselves in WhatsApp.

    👋 Hello Renate,🧽 here you get free cleaning appointments, our winter service and tips for caring for your floors.✅ Do you want to receive these messages? Then click the button below: Confirm.🔒 You can unsubscribe at any time. Just write STOP.09:40
    Confirm
    Confirm09:40
  4. 4

    You have the proof

    For every contact, SmartChat records when they agreed and by which route. The proof is available as a PDF at any time.

    Contact Renate in SmartChat, mobile view: status Confirmed, sign-up history, consent confirmed in WhatsApp and button Download proof

SmartChat AI answers questions from your customers.

When a customer writes in the evening and your office is already closed, SmartChat AI answers fully automatically for you. She answers with the knowledge she has learned from your website and your documents. If she has no source, she hands over to you.

Inbox in SmartChat: SmartChat AI answers a WhatsApp question from a customer of Reinigungsservice Brandt

  • Also after closing time

    If a customer asks about an appointment in the evening, your office has long been closed. SmartChat AI still answers right away.

  • Every language

    SmartChat AI answers in the language your customer writes in. That way they understand the message right away.

  • Your office takes over

    If SmartChat AI can't answer, for example because a site visit is needed or a price is missing, the message is forwarded to your office in the inbox.

Frequently asked questions about WhatsApp marketing for cleaning companies.

WhatsApp marketing for cleaning companies: ready in under 60 seconds, built by marketing experts, premium 24/7 support. Try it free.

Only with consent. Your customer signs up themselves, by QR code, through your website or a link, and confirms once in WhatsApp. SmartChat stores this consent as proof. You can import customers from your records as a file. They are unconfirmed at first and only receive the newsletter after confirming: either by clicking the confirmation message or with proof.

Only with consent. Your customer signs up themselves, by QR code, through your website or a link, and confirms once in WhatsApp. SmartChat saves this consent as proof. You can import customers from your file by upload. They are unconfirmed at first and only get the newsletter after confirming: either by clicking the confirmation message or with proof.

Through your landing page. SmartChat creates the QR code for it, and you print it on cards, quotes and invoices. On your website a popup asks visitors whether they want free appointments by WhatsApp. A Click-to-WhatsApp button on the website opens the chat with you. It doesn't add anyone to the newsletter list.

Through your landing page. SmartChat creates the QR code for it, and you print it on cards, quotes and invoices. On your website, a popup asks visitors if they want free appointments by WhatsApp. A click-to-WhatsApp button on the website opens the chat with you. It does not put anyone on the newsletter list.

Yes. You give your contacts tags, for example Private, Commercial or Winter service. For the newsletter you choose which group gets it. That way the property manager reads your offer for stairwells and the private customer the invitation to upholstery cleaning.

Yes. You give your contacts tags, for example Private, Business or Winter service. With the newsletter you choose which group gets it. That way the property manager reads your offer for stairwells and the private customer the invitation to upholstery cleaning.

Does SmartChat plan the jobs of my cleaning teams?

No, SmartChat is not a program for job or route planning. If your order software can report new orders by webhook, SmartChat sends the customer the confirmation. SmartChat uses appointments from your calendar (iCal) for the reminder the day before.

Who writes the WhatsApp texts for my cleaning company?

Can SmartChat AI tell my customers prices?

Yes, if your prices are on your website or you upload your price list to SmartChat. If a price depends on the surface area or a site visit and SmartChat AI doesn't know it, the question stays in your inbox. Then your office answers it themselves.

Can my office help answer WhatsApp inquiries?

Yes. All WhatsApp conversations come together in one inbox , and your office and your site managers answer there too. The team has 1 seat on Free, 3 on Starter, 6 on Basic and 12 on Pro.

Can I keep my cleaning company's well-known number?

Yes. You connect your own phone number to SmartChat and confirm it with a code from Meta, the company behind WhatsApp. One number is possible per account.

Can I plan the winter service newsletter right now?

Yes. You write the newsletter today and choose the day SmartChat sends it, for example mid-October before the first frost. Until then it waits ready in SmartChat.

What does SmartChat cost for a cleaning company?

Free costs €0, with no time limit and no credit card, with 100 messages one time. For €299 a month you get Starter with 3,000 messages, for €499 Basic with 6,000 and for €999 Pro with unlimited messages. Sending costs no credits. All prices plus VAT, more under Pricing.

Are there extra fees from Meta for WhatsApp?

Yes, Meta charges for the WhatsApp messages itself and bills you directly. You add your payment method in your Meta account. You only pay SmartChat for your plan. You can find the exact prices here.

How many automations are included for my cleaning company?

Free 1 and Starter 1, that is the fixed double opt-in automation for new contacts. Basic has 3, 1 of them double opt-in, Pro unlimited. Your own automations, like the reminder the day before a deep clean or the confirmation of a new job, are available from Basic.

How fast is my cleaning company ready to go with SmartChat?

In 60 seconds SmartChat AI builds your WhatsApp marketing system with landing page and QR code from your website. Then you connect your number and send your first newsletter.

How does a customer unsubscribe from my cleaning company's WhatsApp messages?

They write STOP in the WhatsApp chat with your cleaning company. After that they get no more newsletters from SmartChat, and in your contact list they show as unsubscribed.

WhatsApp marketing for your cleaning company in 60 seconds.

SmartChat AI analyzes your cleaning company's website, and in 60 seconds everything is ready: landing page, popup and QR code. Free costs €0 and needs no credit card.

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