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WhatsApp marketing for naturopaths.

With SmartChat you send your patients on WhatsApp what's coming up in your practice: the new appointments for next month, the invitation to the evening talk or the next fasting week in the group.

The WhatsApp newsletter for your natural health practice.

Cup and phone on a wooden table, image in the newsletter

image

A calm image suits your practice, a teacup, herbs or your treatment room. SmartChat takes it from your website, or you upload your own.

👋 Hello Heike, 🥕 from December there will be a Nutrition consultancyat our practice, completely without diet powders or strict bans. 📓 Before the start you keep a food diary for seven days, we'll send you the template. 🗣️ In the 60-minute conversation we look together at your meal plan, your sleep and your daily life. 🍲 Afterwards you get a four-week plan with simple recipes that work even after a long workday. 🍵 As always, in the waiting room fresh herbal tea is waiting for you. 📅 We're giving out the first consultations right away, also in the evening clinic.
09:10

Text

SmartChat AI writes it from your website and your services. You read it before sending and change every word that doesn't fit your practice.

Request a consultation

button

One click, and your patient requests their nutrition consultation. They don't have to call or look for your number.

SmartChat sends these messages automatically.

After sign-up, after booking the first appointment and the day before every treatment, your practice gets in touch automatically on WhatsApp.

As soon as a patient confirms
Marble mortar and pestle with fresh herbs and flowers on wooden table enhancing natural health and cooking aesthetics.
🌿 Thanks, you're now signed up.🏡 Our practice is located quietly in the rear building, with its own entrance and parking spaces in the courtyard.📅 Here you'll find out when new appointments become available, and get invitations to talks and courses.🕗 We're here for you Monday to Friday from 8 am , on Tuesdays and Thursdays also in the evening.💬 You can ask us questions about your next visit directly here in the chat.11:02
View practice

Thank-you after sign-up

Once a patient has confirmed in WhatsApp, they immediately get a thank-you message and know how to reach your practice.

As soon as a first appointment is booked
Interior of bright living room decorated with green pot plants and white blinds on window
👋 Hello Karin,✅ your First appointment is set: Friday, November 21, 9 am.⏳ Plan about 90 minutes for it, we take time for your medical history.📂 Please bring any existing test results and a list of your medication with.🚪 The entrance is on the left next to the big linden tree, just ring the bell at Practice.15:40

Info about the first appointment

If your scheduling software can report new bookings to SmartChat, your patient immediately gets everything they need to know for the first visit.

1 day before the appointment
Stack of soft clean light beige folded towels placed on white minimalist stool against beige wall in daylight
👋 Hello Manfred,📅 we'll see you tomorrow at 3:30 pm for your follow-up treatment.👕 It's best to come in comfortable clothes, then we can get started right away.🔁 Doesn't work after all? Write to us by this eveningso that we can give the appointment to someone else.🍵 In the waiting room there's a pot of tea for you to pick up.17:30
View directions

Reminder the day before

SmartChat takes your appointments from the calendar and reminds every patient the day before. If they can't come, they cancel here, and you can pass the free appointment on.

This is how you collect contacts at your practice.

Your patients sign up themselves, through the QR code at the practice, your website or your link. Only once they have confirmed in WhatsApp do you send them your newsletter.

  1. 1

    Your patient scans the QR code

    A small stand sits in the waiting room, and the code also fits on your appointment card. SmartChat creates the QR code for your landing page, and you just print it.

    Practice news on WhatsApp
  2. 2

    Your patient enters first name and phone number

    The form asks for nothing more. No address, no date of birth, no questions about health.

    Real sign-up popup on the landing page of Naturheilpraxis Eichenweg, mobile view: headline Never miss offers and news again, first name Christine and phone number entered, button Sign up
  3. 3

    Your patient confirms in WhatsApp

    Right after that, a message arrives with the Confirm button. That is the double opt-in: only this click makes the sign-up valid.

    👋 Hello Christine,🌿 here you'll hear about open appointments, evening talks and courses at our practice.✅ Do you want to receive these messages? Then click the button below: Confirm.🔒 You can unsubscribe at any time. Just write STOP.09:41
    Confirm
    Confirm09:41
  4. 4

    You have the proof

    SmartChat records when and how your patient agreed. If someone asks, you download the proof as a PDF.

    Contact Christine in SmartChat, mobile view: status Confirmed, sign-up history, consent confirmed in WhatsApp and button Download proof

SmartChat AI answers questions about your practice.

When a patient writes but nobody at the practice is reachable anymore, SmartChat AI replies fully automatically for you. It replies with the knowledge it has learned from your website and your past conversations. If it has no source, it hands over to you.

Inbox in SmartChat: SmartChat AI answers a customer's WhatsApp question for Naturheilpraxis Eichenweg

  • Even after the practice closes

    If a patient writes late in the evening, they still get an immediate answer.

  • In every language

    SmartChat AI replies in the language your patient writes in. That way they understand the message right away.

  • You reply yourself

    If SmartChat AI doesn't know something, the question stays in the inbox, and you or your front desk take over.

Frequently asked questions about WhatsApp marketing for naturopaths.

As a naturopath, can I message my patients on WhatsApp?

Yes, if the patient has agreed beforehand. They sign up themselves, for example through the QR code, your website or a link, and confirm once in WhatsApp. SmartChat saves this consent as proof.

Can I send test results or diagnoses on WhatsApp?

Test results, diagnoses and treatment plans don't belong in a newsletter. Use SmartChat for appointments, talks, courses and practice news.

What do I need to keep in mind when advertising my natural health practice?

Don't promise a cure or guaranteed success. SmartChat AI suggests texts to you, and you check each one before sending.

How do patients get onto my practice's WhatsApp list?

Through your landing page, which SmartChat creates for you with a QR code. You put the code in the waiting room, print it on the appointment card or put it up wherever patients can see it. On your website, a popup asks visitors whether they want news on WhatsApp.

Can SmartChat remind my patients of their next appointment?

Yes, with an automation. SmartChat takes the appointments from your calendar and sends a reminder the day before. Free and Starter have only the fixed automation for new contacts. Custom automations like this reminder start with Basic: Basic has 3, 1 of which is fixed, and Pro has unlimited. More on this under Automations.

How do I offer a slot that has become free at short notice?

You send the appointment as a short newsletter to your subscribers. Whoever replies first gets it. All replies land in the SmartChat inbox, where you confirm the appointment to the patient.

Can I invite people to talks and courses with SmartChat?

Yes. You tell SmartChat AI the topic, such as your evening talk or the fasting week in spring, and get a finished text. The sign-ups arrive as replies in the inbox. SmartChat does not keep a participant list with payment, that stays with you.

How does SmartChat AI know the services of my practice?

SmartChat AI analyzes your website and the documentsthat you upload, for example your price list or the info sheet for the fasting week. If you change something, you upload the new version, and SmartChat AI answers with it from then on.

What happens when a patient asks about their symptoms?

You can take over the conversation in the inbox yourself at any time. Once a human has replied in the chat, SmartChat AI stays out of that message. It's best to answer health questions in person, at the appointment or by phone.

Do I need a second phone number for my practice?

No. You send with the number your patients already know. You connect it once to SmartChat and confirm it with a code from Meta, the company behind WhatsApp. You connect one number per account.

What does SmartChat cost for a naturopath practice?

SmartChat Free costs €0, with no time limit and no credit card, with 100 messages one time only. Starter costs €299 a month with 3,000 messages, Basic €499 with 6,000 and Pro €999 with unlimited messages. Sending costs no credits. All prices plus VAT, details under Pricing.

Does Meta charge extra fees for my practice?

Yes, Meta charges the fees for WhatsApp messages directly to you. For this, you add a payment method in your Meta account. You only pay SmartChat for your plan. You can find the exact prices here.

How long does it take until my practice is ready?

You give SmartChat AI the address of your practice website. In 60 seconds your WhatsApp marketing system with landing page and QR code is ready. Then you connect your number and send your first newsletter.

How does a patient unsubscribe again?

Anyone who has confirmed your newsletter writes STOP into the WhatsApp chat with your practice. From then on SmartChat sends them nothing more, and in your contact list they show up as unsubscribed.

WhatsApp marketing for your natural health practice in 60 seconds.

SmartChat AI analyzes your practice's website and builds a landing page and QR code in 60 seconds. Free costs €0 and runs without a credit card.

Try for free