Set up a WhatsApp Business profile .
The logo is set automatically as the WhatsApp profile picture.
This is how your contact sees who is writing.
At the top of every chat, your name and your profile picture are shown.
Name and picture above every chat
Your contact sees your logo before reading the first line.
Trust from the first message
Even someone who hasn't saved your number yet recognizes your business right away.
Your profile picture is set automatically.
You don't have to look for a picture. SmartChat automatically takes the logo from your website and sets it as your profile picture as soon as your number is connected.
Enter website
In onboarding, you enter your website. SmartChat AI analyzes it and finds your logo there.
In onboardingConnect number
Once your WhatsApp number is connected, your logo goes to WhatsApp as your profile picture.
AutomaticChoose your own picture
Prefer a different picture of your business? Upload it. SmartChat saves it right away.
Your own pictureAlways up to date
If you change your logo, WhatsApp automatically gets the new picture.
Fully automatic
A profile that builds trust.
An empty profile looks like a stranger's number. A well-kept profile shows at a glance who is writing to you.
Without a well-kept profile
- Your logo is missing in the chat.
With SmartChat
- Your logo from your website is shown as the profile picture in the chat.
Frequently asked questions about WhatsApp profile.
Do I need a connected number for the profile?
Yes, the profile belongs to your WhatsApp number. Connect it first, then SmartChat transfers your profile to WhatsApp: Connect WhatsApp number.
Which images can I upload as a profile picture?
You upload an image. SmartChat saves it right away, and it also appears at the bottom left of your SmartChat account.
Where does SmartChat get my logo?
In onboarding, you enter your website. SmartChat AI analyzes it and finds your logo there. You can set a different logo in the settings under Company.
What happens if my website has no logo?
Then you upload an image of your own, and it goes to WhatsApp. You can see how other businesses use their profile under WhatsApp marketing for hearing aid acousticians.
What does SmartChat transfer to WhatsApp?
The logo is set automatically as the WhatsApp profile picture.
What does the WhatsApp profile cost in SmartChat?
The WhatsApp profile is included in every plan, and changes to the profile cost no credits.
Does Meta charge anything for my WhatsApp profile?
Meta charges nothing for the profile. Meta only charges fees for messages, and it bills you for them directly through the payment method in your Meta account. You'll find the current prices under Meta fees.
Who on my team can change the profile?
An admin sets up the profile. Employees work in the inbox and in their personal settings.
Can I manage several WhatsApp profiles?
Each account has exactly one WhatsApp number and therefore one profile. With multiple accounts under one login, you look after a separate profile for each business.
How does a contact unsubscribe from my messages?
Anyone who has confirmed your newsletter writes STOP in the chat. From then on, SmartChat sends them nothing more and shows them in your contact list as unsubscribed.
Optimize your WhatsApp profile in 60 seconds.
Enter your website. SmartChat creates your WhatsApp marketing system, and your logo is already waiting as your profile picture.