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Connect Typeform to SmartChat.

Connect Typeform with one click in the AI Chat. Then every response becomes a contact and gets a confirmation on WhatsApp.

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This is how a response becomes a contact.

You describe in the AI Chat what should happen after a form is submitted. SmartChat AI builds the automation and shows it to you.

  1. 1

    Connect Typeform

    The card in the AI Chat is followed by the Typeform sign-in window, where you allow access.

    I want to connect Typeform with SmartChat.
  2. 2

    Write the rule

    You name the form, the reaction and the content of the message.

    Add everyone who submits my travel form as a contact and confirm the request via WhatsApp.
  3. 3

    Filter by fields

    A filter picks which responses count.

    Only use this for responses where the destination field is filled in.
  4. 4

    Check and start

    You see the automation before it runs and can undo changes.

    Show me the flow before it starts.

What happens after submitting.

Every form has a different purpose. The message afterwards fits it.

Tap a form, and the phone switches.

Thanks, a recap of the wishes and suggested dates.

Room, duration and free time slots in one message.

Thanks for the feedback and a look ahead to next time.

A response doesn't mean a newsletter.

Anyone who fills out a form gets messages about their request. Newsletters only go to confirmed contacts, and anyone can unsubscribe at any time with STOP.

  • Clearly separated

    Messages about the request and newsletters are two different things.

  • Only after confirmation

    Newsletters only reach contacts who have confirmed.

  • STOP always applies

    Anyone who writes STOP gets neither newsletters nor automations.

What Typeform can do in an automation.

The program's documentation lists these actions. SmartChat AI picks the right one for your goal.

  • Fetch the new responses to the wish form every morning and send me an overview.

    Fetch responses

    A form's responses can be fetched with filters for date and search.

  • Create a form for group requests with date, number of people and phone number.

    Create form

    Typeform creates a new form with fields, a welcome page and a thank-you page.

  • Set up a webhook for the travel form pointing to my automation's address.

    Set up webhook

    A webhook is created or changed for a form, sending responses to an address.

  • List my forms and ask which one the automation should apply to.

    List forms

    All forms from a search or a workspace are listed.

  • Change the text of the submit button in the wish form.

    Change form texts

    Labels like the submit button or error texts are adjusted.

  • Create a workspace called Surveys for my customers.

    Create workspace

    A new workspace sorts forms by purpose.

Between form and chat.

Typeform sends every response to the secret webhook address of your automation, directly or via Make, Zapier or n8n.

  1. Someone submits

    Your contact fills out the form you already use.

    Typeform

  2. The response is reported

    It reaches the webhook address that every automation with the trigger "Event from an app" gets.

    webhook

  3. A contact is created

    SmartChat searches by phone number or address and creates the contact if one of them is in the data.

    Contact

  4. The confirmation goes out

    Your text is built from the response details and sent on WhatsApp.

    WhatsApp

A form needs a follow-up.

Just the form

  • Responses sit in the program's inbox and wait.
  • People who submit hear nothing for days.
  • You copy names and numbers by hand.
  • Surveys get no thanks.

Typeform with SmartChat

  • Every response becomes a contact,if a number is included.
  • The confirmation arrives on WhatsApp.
  • You use a filter to decide which responses count.
  • Newsletters only go out after confirmation.

The confirmation at the moment of submitting.

  • While the interest is fresh

    The message arrives while your contact is still on their phone.

  • With an approved template

    Everything outside the inbox goes out as a template that Meta has reviewed.

  • Replies in the inbox

    If your contact writes back, you see it in the inbox.

Frequently asked questions about Typeform and SmartChat.

How do I connect Typeform with SmartChat?

Write in the AI Chatthat you want to connect Typeform. SmartChat AI shows you a card with the button to connect. Then the Typeform sign-in window opens, you choose your account and allow access.

Can SmartChat see my Typeform password?

No. You only enter the password in the Typeform sign-in window.

Does every response become a contact?

SmartChat looks up the contact by phone number or address and only creates them if one of these is in the response data. Without a phone number, SmartChat can't send a WhatsApp message and skips the step.

Does everyone who submits get my newsletter?

No. Newsletters only go to confirmed contacts. Automations, such as a confirmation of the request, also reach unconfirmed contacts, but never unsubscribed ones.

How does a Typeform response get to SmartChat?

Through the webhook input. The automation has the trigger "Event from an app" and a secret webhook address. Typeform sends the response there, directly or via Make, Zapier or n8n.

Can I decide which responses count?

Yes, with a filter on fields, for example "only if destination equals Salzburg".

How do I use details from the form in the text?

The details from the event are available in your message. If Typeform only sends IDs, Make, Zapier or n8n fetch the actual values.

Which actions does the Typeform documentation list?

Among others: fetching responses, creating and listing forms, creating or changing a webhook for a form, editing form texts and creating workspaces.

Is this an official Typeform app?

No. There is no official partnership between SmartChat and Typeform.

How many automations are included?

An automation with Typeform counts as an additional one. Free and Starter include the fixed automation for new contacts, Basic 3 (one of them fixed), Pro unlimited.

What does it all cost?

Free costs €0, Starter €299, Basic €499 and Pro €999 per month, each plus VAT. Sending and automation runs cost no credits. Meta charges its own fees for messages, see here.

How do templates and unsubscribing work?

SmartChat sends messages outside the inbox as templates that Meta has reviewed and approved. SmartChat AI writes them for you. Anyone who writes STOP is unsubscribed right away and gets nothing more.

Put a face to every response. In 60 seconds your system is ready.

Enter your website, and SmartChat AI builds your landing page, confirmation message and thank-you message. Then you connect Typeform in the AI Chat.

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