Connect Stripe to SmartChat
Connect Stripe with one click in the AI Chat. Then SmartChat thanks everyone who has paid on WhatsApp.
After every payment, your business gets in touch.
An event from Stripe starts your automation. Your contact reads a thank-you, the details and the next step on WhatsApp.
Tap a moment and the phone changes.
The coffee keeps coming, the contact knows what's in the package.
Start time, what to bring and how to cancel in one message.
A friendly reminder, without a phone call.
From payment received to message.
Stripe reports the event to the secret webhook address of your automation. This happens directly from the tool if it sends webhooks, otherwise through Make, Zapier or n8n.
Someone pays
Your contact pays at Stripe as before, SmartChat isn't involved.
StripeThe event is reported
It reaches the secret webhook address that every automation with the trigger "Event from an app" gets.
webhookThe contact is found
SmartChat looks them up using the phone number from the data. If it's missing, SmartChat skips the step.
Phone numberThe thank-you message goes out
Your text is built from the event details and sent as an approved template.
WhatsApp
Here's how you teach SmartChat AI your payment flows
You describe in the AI Chat what should happen after a payment. SmartChat AI builds the automation and shows it to you before it runs.
- 1
You connect Stripe
You write that you want to connect Stripe. SmartChat AI shows you a card with the button to connect.
I'd like to connect Stripe with SmartChat. - 2
You describe the flow
You don't have to write something new every time, you describe one rule that applies to everyone.
Thank every contact via WhatsApp as soon as their payment has arrived, and mention the delivery date. - 3
You switch it on
You see the trigger and message, check them and turn the automation on. Changes can be undone.
Show me the automation before it starts.
Even a gift needs a message.
Anyone who has paid for a voucher or a package wants to know everything has arrived. The message gives that answer for you, around the clock.
Confirmed, read in seconds
Your contact sees at a glance what was paid for and what happens next.
Replies in the inbox
Questions and requests land in your inbox.
As an approved template
SmartChat AI writes the template and submits it to Meta.
What an automation in Stripe can do.
According to the tool's docs, these actions are available. Which one is used depends on the goal you name.
- Create every new contact from the landing page as a customer in Stripe.
Create customer
A new contact from your landing page is created as a customer in Stripe.
- Create a payment link for the tasting package and send it to every contact who writes the word package.
Create payment link
The automation creates a page where your contact can pay.
- Create an invoice in Stripe after every course booking.
Create invoice
Stripe creates a draft invoice for a customer.
- Create a payment page for every inquiry via the popup and send the link on WhatsApp.
Checkout session
A hosted Stripe payment page is created for the contact.
- Send subscription customers the link to their customer portal at the start of each month.
Link to customer portal
Your contact gets a secure link to their customer account at Stripe.
This is what the thank-you looks like on WhatsApp.
When the message counts
The thank-you arrives right when your contact has just paid and is still at the screen.
No callbacks
No phone calls asking whether the money has arrived.
Right for every business
Every business words the message in its own style.
Payment received, and then?
With just Stripe
- The payment is in, and afterwards the customer hears nothing more from you.
- You chase unpaid invoices by hand.
- Questions about delivery come by phone, in the middle of the working day.
- Thank-yous and subscription notes are forgotten quickly.
Stripe with SmartChat
- Anyone who has paid gets a thank-you message on WhatsApp.
- Unpaid invoices can be chased politely
- Replies land in your inbox.
- You describe the flow once, then it runs.
Frequently asked questions about Stripe and SmartChat.
How do I connect Stripe with SmartChat?
Write in the AI Chatthat you want to connect Stripe. SmartChat AI shows you a card with the button to connect. Then the Stripe sign-in window opens, you pick your account and allow access.
Do I need my Stripe password in SmartChat for this?
No. You only enter your password in the Stripe sign-in window, SmartChat never gets it.
Does SmartChat accept payments?
No. SmartChat doesn't take any money and doesn't process any payments. Payment happens at Stripe, and SmartChat sends the WhatsApp afterwards.
How do I say thank you automatically after a payment?
You create an automation with the trigger "Event from an app". Stripe or a tool like Make, Zapier or n8n sends the event to the secret webhook address. The details from it are available in your message.
What happens if the event has no phone number?
Then SmartChat can't send a WhatsApp and skips the step. So make sure your contact's number is sent along.
What if Stripe only sends IDs instead of names and amounts?
Some tools only send IDs. In that case, Make, Zapier or n8n fetch the values and pass them on to the webhook address.
What actions can SmartChat carry out in Stripe?
According to Stripe's docs, for example: creating customers, creating a payment link or a checkout session, creating invoices and generating a link to the customer portal. Which action is used depends on the goal you name.
Is this an official Stripe app?
No. There is no official partnership between SmartChat and Stripe. You connect your own Stripe account to your SmartChat account.
Which plan do I need?
An automation with Stripe counts as an extra automation. Free and Starter only include the fixed automation for new contacts, Basic allows 3 automations, one of them fixed, and Pro has no limit.
What does SmartChat cost?
Free costs €0, Starter €299, Basic €499 and Pro €999 per month, plus VAT. Sending and your automation runs cost no credits. Meta charges its own fees for messages, you'll find the prices here.
Can SmartChat send my payment message to anyone?
Outside the inbox, SmartChat only sends templates that Meta has reviewed and approved. SmartChat AI writes the template for you and submits it. Templates contain placeholders, Meta only gets numbers.
How do contacts unsubscribe?
Anyone who writes STOP is unsubscribed right away and gets no more messages, not even payment confirmations.
Thank every customer. In 60 seconds your system is ready.
Enter your website, and SmartChat AI builds your landing page, confirmation and thank-you message. Then you connect Stripe in the AI Chat.