Connect Eventbrite to SmartChat
Connect Eventbrite with one click in the AI Chat. Then ticket buyers hear from you in WhatsApp before and after the event.
Your ticket has a sender in WhatsApp.
Whoever bought a ticket gets more from you than the confirmation from Eventbrite: the context they need for the evening.
Before the event
The reminder gives the time, admission and what to bring.
With your sender name
Your contact reads it from your business, not from a platform.
Questions in the inbox
Replies are collected by your inbox.
What Eventbrite in an automation takes over.
According to the program's docs, these actions are available. You name the goal, and SmartChat AI picks the right one.
- The day before the event, fetch the attendee list and remind everyone via WhatsApp.
Retrieve attendees
The attendee list of an event flows into the automation.
- Thank every contact in WhatsApp as soon as their order comes in.
Retrieve orders
The orders of an event can be listed.
- After every taster evening, create a discount code and tell the attendees.
Create discount code
A discount or voucher is created for an organization.
- Increase the capacity by ten spots as soon as the event is sold out.
Change capacity
The total number of spots for an event is adjusted.
- Publish the event on Monday and send the news to all contacts.
Publish event
A prepared event is switched live.
- Cancel the event if there are no orders three days before.
Cancel event
An event with no open orders can be canceled.
Before, during and after.
An event has several moments when a message helps. Three businesses show how they sound.
Tap a moment and the phone switches.
Admission, schedule and shoes at a glance.
Time, meeting point and weather sorted out in advance.
Thanks, photos and a look ahead to next time.
From ticket purchase to the reminder.
Eventbrite sends its events to the secret webhook address of your automation, directly or via Make, Zapier or n8n.
A ticket is bought
The purchase takes place as usual at Eventbrite.
EventbriteThe data arrives
Name, phone number and order details are in the event, as far as Eventbrite sends them.
webhookThe contact is found
SmartChat finds the contact by phone number or creates it. If it's missing, it skips the step.
ContactThe message arrives on time
When it goes out is set by the tool that sends the event, for example one day before the event.
reminder
A ticket is not the end.
Ticket sales only
- After the purchase you hear nothing more from your guests.
- Whoever forgets the event doesn't show up in the evening.
- Questions about parking and clothing reach you one by one.
- After the event the contact breaks off.
Eventbrite with SmartChat
- Guests get details right in WhatsApp.
- A reminder helps guests not to miss the evening.
- Follow-up questions collect in the inbox.
- After the event, a thank-you goes out, looking ahead to next time.
In three sentences to your event automation.
You describe in the AI Chat what guests should read before and after the event.
- 1
Connect Eventbrite
The card in the AI Chat is followed by the Eventbrite sign-in window.
Please connect my Eventbrite account. - 2
Name the rule
You say who gets which message and when.
Remind every ticket buyer on the day before the event via WhatsApp about admission and directions. - 3
Check and start
SmartChat AI shows you the automation before it runs.
Show me the automation before it starts.
A guest becomes a participant.
Once someone has danced, they're open to more. The message after the evening makes the next step easy.
Thanks first
The tone stays warm, and the offer comes after.
Specific, with a date
Your contact sees the start and rhythm of the course.
As an approved template
SmartChat AI writes the template and submits it to Meta.
Frequently asked questions about Eventbrite and SmartChat.
How do I connect Eventbrite to SmartChat?
Write in the AI Chatthat you want to connect Eventbrite. SmartChat AI shows you a card with the button to connect. After that, the Eventbrite sign-in window opens, where you choose your account and allow access.
Do I need my Eventbrite password in SmartChat?
No. You only enter the password in the Eventbrite sign-in window.
How do ticket buyers get a reminder?
You describe in the AI Chat who should get which message and when. SmartChat AI builds the automation. The tool that sends the event decides when it reaches SmartChat.
How does data get from Eventbrite to SmartChat?
Through the webhook inbox. The automation has the trigger "Event from an app" and a secret webhook address. Eventbrite sends there directly if it supports webhooks, otherwise Make, Zapier or n8n take over.
What happens if the phone number is missing?
Then SmartChat can't send a WhatsApp and skips the step.
Can I choose only certain events?
Yes. A filter on fields, for example "only if status equals ...", decides which events trigger a message.
What actions are there in Eventbrite?
According to the docs, among others: retrieve attendees and orders, create discount codes, change the capacity, publish and cancel events.
Does SmartChat accept ticket payments?
No. SmartChat doesn't accept any money. The sale happens at Eventbrite.
Is this an official Eventbrite app?
No, there is no official partnership between SmartChat and Eventbrite.
How many automations can I create?
An automation with Eventbrite counts as an extra one. Free and Starter include the fixed automation for new contacts, Basic allows 3 with one fixed, and Pro allows unlimited.
What does SmartChat cost?
Free: €0. Starter: €299, Basic: €499 and Pro: €999 per month, each plus VAT. Sending and runs cost no credits. What Meta charges per message is listed here.
Who no longer gets messages?
Anyone who writes STOP is unsubscribed immediately. Outside the inbox, SmartChat otherwise only sends templates that Meta has approved; SmartChat AI writes them for you.
Turn ticket buyers into regulars. In 60 seconds your system is ready.
Enter your website, and SmartChat AI builds a landing page plus a confirmation and thank-you message. After that, you connect Eventbrite in the AI Chat.