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WhatsApp marketing for car rental companies.

With SmartChat you send your customers via WhatsApp what they should know for their next trip: the van that has just become free, the nine-seater for the holidays or the all-wheel-drive car for the ski vacation.

Example of a WhatsApp newsletter from a car rental company

Phone and coffee on an outdoor marble table, image in the newsletter

image

A photo makes people want to take the first drive. SmartChat takes an image from your website, or you upload your own photo of your vehicles.

👋 Hello Claudia, 🌸 from Easter we have convertibles ready again for the first warm days, freshly washed and with summer tires. 🛣️ Take a tour to Lake Constance or through the Allgäu, there's room in the trunk for two travel bags. 💶 From Friday 2 pm to Monday 9 am the convertible costs from €189, organize them with 600 kilometers. ☂️ If a shower comes up, the roof closes in a few seconds at the push of a button. 🎁 For a birthday or wedding anniversary, you can also give the ride as a Voucher, valid for the whole season. 📅 The weekends in May go fast, so it's best to reserve now.
10:04

Text

SmartChat AI writes the text from your price list and the information on your website. Price, rental period and kilometers are in bold.

Reserve the convertible

button

One click leads straight to booking the convertible. Your customer only picks their weekend.

SmartChat gets in touch automatically with your customers.

After sign-up, after booking and on the evening before pickup, your customer gets a WhatsApp. You don't have to do anything for it.

As soon as a customer confirms
A line of parked cars in an outdoor urban parking lot on a cloudy day.
🚗 Thanks, you are now signed up.🔑 With us you rent small cars, estates, nine-seaters and vans, right across from the train station.📲 Via WhatsApp you'll hear about vehicles that have become free, holiday cars and the Long-term rental.🎒 For the holidays we also rent out roof boxes, bike racks and child seats.🕖 Our station is open Monday to Saturday from 7 am opened.💬 Questions about driver's license, deposit or minimum age we'll answer right here in the chat.18:22
View vehicles

The first hello after sign-up

Once your customer has confirmed, they get a thank-you message right away. In it, SmartChat introduces your station and your vehicles.

New booking in the rental software
A close-up view of a car key placed in the ignition inside a vehicle, highlighting automotive detail.
👋 Hello Stefan,✅ your booking is set: Mid-size estate car from Friday 4 pm to Sunday 6 pm.📍 You pick it up at our station at the train station , the entrance is next to the parking garage.🪪 Please bring driver's license and ID card with you, plus a credit card for the deposit.⛽ The car is fully fueled, and that's how you return it too.🚆 If your train is late, write to us here. We'll wait for you until 7 pm.14:03
View booking

Booking confirmed

When your rental software reports a new booking to SmartChat, your customer has the confirmation in WhatsApp right away. It also says what they should bring to pickup.

On the evening before pickup
Aerial view of a silver car parked with a roof cargo carrier in a garden setting under clear daylight.
👋 Hello Petra,🔑 tomorrow at 9 am your nine-seater is ready for the holiday trip.🧒 The two child seats are already installed, the roof box is mounted.🅿️ You park your own car during the trip free of charge in our yard.🗺️ In the glove compartment there's a vignette for Austria, in case you cross the border.🕘 Arriving later than planned? Write to us quickly here, we'll hold the car for you.18:00
Route to the station

Reminder before pickup

When the pickup is in your calendar, SmartChat reminds your customer the evening before. Then they'll have their driver's license and ID with them tomorrow.

This is how your tenants get onto the WhatsApp list.

Your renters sign up themselves: through your website, a link or the QR code, for example at the key handover. Only once your customer confirms in WhatsApp do you send them your newsletter.

  1. 1

    Your customer scans the QR code

    The QR code is on the display at the counter, on the rental agreement and on the key tag. SmartChat creates it for you to match your landing page.

    Rental car offers via WhatsApp
  2. 2

    Your customer enters first name and phone number

    The window opens on your landing page. All it needs is a first name and WhatsApp number.

    Real sign-up popup on the landing page of Autovermietung Steiner, mobile view: headline Never miss offers and news again, first name Jürgen and phone number entered, button Sign up
  3. 3

    Your customer clicks Confirm

    With this click, they confirm their sign-up themselves in WhatsApp. That creates the double opt-in, the double consent.

    👋 Hello Jürgen,🚗 here you'll hear about vans that have become free, cars for the holidays and our long-term rental.✅ Do you want to receive these messages? Then click the button below: Confirm.🔒 You can unsubscribe at any time. Just write STOP.09:41
    Confirm
    Confirm09:41
  4. 4

    You have the proof

    In SmartChat, every contact shows when and how they agreed. You can download the proof as a PDF at any time.

    Contact Jürgen in SmartChat, mobile view: status Confirmed, signup history, consent confirmed in WhatsApp and button Download proof

SmartChat AI answers questions about your car rental company.

If a customer writes but nobody at your station can be reached anymore, SmartChat AI answers fully automatically for you. It answers with the knowledge it has learned from your website and your documents. If it has no source, it hands over to you.

Inbox in SmartChat: SmartChat AI answers a customer's WhatsApp question for Autovermietung Steiner

  • Even when the station is closed

    The counter is closed, and your customer still gets an answer to their question right away.

  • Every language

    Vacationers ask in English, Italian, French or Spanish. SmartChat AI answers in their language, so they understand the message right away.

  • Tricky cases for your team

    If SmartChat AI can't answer, for example for a scratch on the car, the message is passed on to your team in the inbox.

Frequently asked questions about WhatsApp marketing for car rental companies.

Can my car rental company message renters on WhatsApp after the return?

Only if the renter has agreed themselves. They sign up themselves, through your website, a link or the QR code, and then confirm once in WhatsApp. A phone number from the rental agreement alone isn't enough. SmartChat saves every consent as proof.

Where do renters sign up for my WhatsApp offers?

Best at the key handover. Put the QR code on the counter, print it on the rental agreement or attach it to the key. On your website, a small popup also asks whether the visitor wants to get your offers via WhatsApp.

Does SmartChat replace my rental software?

No. You keep managing vehicles, contracts, deposits and damages in your rental software. SmartChat takes care of the WhatsApp messages. If your software can report new bookings via webhook, SmartChat sends the confirmation automatically.

How do I offer a van that has just become free at short notice?

You tell SmartChat AI which vehicle is free on which day. SmartChat AI writes the newsletter from that, you check it and send it to your subscribers with one click. Anyone interested replies directly in the chat.

Can I message private customers and business customers separately?

Yes. You give your contacts Tags, for example Moving, Vacation or Company. When sending, you then choose only the group the offer fits. That way the long-term rental goes only to companies, the nine-seater only to families.

Can I send a photo of the vehicle along?

Yes. A newsletter can show an image or video at the top of the message. SmartChat takes photos from your website, or you upload your own pictures of your vehicles. Below are the text and a button for booking.

How does SmartChat AI know my prices and rental terms?

SmartChat AI analyzes your website and all the documents that you upload, for example price list and rental terms as a PDF. If the minimum age, deposit or kilometers change, you upload the new version. From then on, SmartChat AI answers with the new information.

What does SmartChat AI do with questions about damages or the deposit?

SmartChat AI only answers with what's in your website and your documents. If the answer is missing, the question stays in the inbox and your team answers it themselves. If a person has replied in the conversation, SmartChat AI doesn't step in on that message.

Does SmartChat AI also understand vacationers from abroad?

Yes. SmartChat AI answers in the language your contact writes in, for example in German, English, Italian, French and Spanish. If an interested person from Milan asks about the minimum age, they get the answer in Italian.

Can several employees at the counter reply too?

Yes. All WhatsApp conversations come together in one inbox, and your team replies from there. Free has 1 seat, Starter 3, Basic 6 and Pro 12. You connect one phone number per account.

Do I need my own WhatsApp number for my car rental company?

No. You use the phone number your customers already know. You connect it to SmartChat and confirm it with the code from Meta, the company behind WhatsApp.

What does SmartChat cost for a car rental company?

SmartChat Free costs €0, runs with no time limit and no credit card and includes 100 messages one time. Starter costs €299 per month with 3,000 messages, Basic €499 with 6,000 and Pro €999 with no limit on messages. You pay no credits for sending. All prices plus VAT, more at Pricing.

What fees does Meta charge for my car rental company's WhatsApp messages?

Meta bills the fees for WhatsApp messages directly to you. For that, you add a payment method in your Meta account. You only pay SmartChat for your plan. You'll find the exact prices here.

How many automations can my car rental company use?

Free and Starter include 1 automation: the fixed one for new contacts with confirmation and thank-you. Your own automations are available from Basic. Basic includes 3, of which 1 is the fixed one, so 2 of your own, Pro unlimited. Your own automation sends automatically, for example the reminder on the evening before pickup.

How does a renter unsubscribe from my WhatsApp offers?

Anyone who has confirmed your newsletter writes STOP in the chat with your car rental company. From then on, SmartChat sends them nothing more and shows them as unsubscribed in your contacts.

WhatsApp marketing for your car rental company in 60 seconds.

SmartChat AI analyzes your station's website. In 60 seconds, you have your landing page and QR code. Free costs €0 and runs without a credit card.

Try for free