Connect ChatGPT to SmartChat
Add SmartChat's MCP server in ChatGPT. Then you describe there what should happen automatically in WhatsApp.
Connect ChatGPT and SmartChat in four steps.
You add the SmartChat MCP server to ChatGPT as your own connection. OpenAI changes the menu labels from time to time, so check OpenAI's help section for the current instructions.
Create your own server
Open ChatGPT in your browser, go to the plugins page and click the plus button with "Add custom MCP server".
ChatGPTEnter a name and address
You pick a name, for example SmartChat, and enter the address of the SmartChat MCP server.
Server URLSign in with OAuth
Choose OAuth as the sign-in method. After that, the SmartChat consent page appears, where you set the permissions.
OAuthUse it in a conversation
Type @ in the input field and choose the connection. You confirm write actions in ChatGPT before they run.
Confirm
Three sentences that become automations
You describe the goal, not the individual steps. ChatGPT hands it over to SmartChat, and you check what was created before it sends any messages.
- 1
Welcome new contacts
The trigger is the sign-up, and the message goes out the next day.
Create an automation: Every new contact gets a WhatsApp message the next day with tips for their first visit. - 2
Win back quiet contacts
Time is the trigger here: anyone who hasn't been in touch for a long time gets a reminder.
Create an automation that sends every contact a friendly WhatsApp with the current offer after 60 days without a message. - 3
Reply to a keyword
When a contact writes the keyword, the automation replies with the right details.
Set up an automation that automatically sends the course details in WhatsApp when someone writes the keyword Ferienkurs.
This is how your contact reads the result.
Three businesses, three requests to ChatGPT and three messages as they arrive in WhatsApp.
The trigger is the sign-up through your landing page.
Anyone who scans the code on the beer mat gets an invitation and a way to reply.
The time since the last contact triggers the message.
In the end, it arrives in WhatsApp.
Looks like any other message
Your contact reads it in WhatsApp, with no ChatGPT and no technical knowledge needed.
As an approved template
Outside the inbox, SmartChat only sends templates that Meta has reviewed and approved. SmartChat AI writes them and submits them.
Replies land in the inbox
Every reply from your contacts shows up in your inbox.
A keyword is enough as a trigger.
When someone writes the word Ferienkurs, the automation sends the course details. You set it up once, then it keeps working.
Contact writes first
The keyword in their message starts the flow.
You word it in ChatGPT
You describe in normal sentences which word applies and what comes back.
You check before it starts
ChatGPT asks before anything is created through write actions.
New contact, without and with automation.
Everything by hand
- You have to welcome every new sign-up yourself.
- Whoever signed up often hears nothing for days
- You answer questions about courses over and over.
- Following up with quiet contacts gets left behind.
With ChatGPT and SmartChat
- You describe the flow once in ChatGPT.
- New contacts get their message automatically.
- Replies land in your inbox, and you decide on the next step.
- You see the result before it runs.
Frequently asked questions about ChatGPT and SmartChat.
How do I connect ChatGPT with SmartChat?
In ChatGPT in the browser, you create your own MCP server, give it a name and enter the address of the SmartChat MCP server. For sign-in you choose OAuth. Then you log in to SmartChat and choose the permissions on the consent page.
What is behind the MCP server?
It's the connection that lets an AI assistant like ChatGPT operate SmartChat. It builds on the SmartChat API. You can find out more on the page MCP server.
What permissions does ChatGPT get?
The ones you choose on the consent page. Everything the app can do is allowed, except deleting and plan actions like upgrade, downgrade or cancellation. Both stay blocked.
Does ChatGPT ask before it changes something?
According to OpenAI's guide, write actions require a confirmation by default. You see the inputs and approve them. In the access settings, individual tools can be switched on or off.
What do I use ChatGPT with SmartChat for?
For flows that then run on their own: a welcome the day after sign-up, a message to quiet contacts or a reply to a keyword. The automations themselves then send via WhatsApp.
Are there limits for the access?
No separate limits are planned for API and MCP. What your plan allows is not affected, for example the number of automations.
How many automations are allowed?
Free and Starter only have the fixed automation for new contacts. Basic has 3 automations, one of them fixed. Pro has unlimited.
What does the connection cost?
The plans cost €0 for Free and €299, €499 or €999 per month for Starter, Basic and Pro, each plus VAT. Sending and every run of an automation need no credits. Meta charges its own fees, and the prices are listed here.
How do the messages reach my contacts?
Whatever goes out beyond the inbox is a template approved by Meta. SmartChat AI writes this template and submits it. Only after that does the automation run.
What happens when someone writes STOP?
Then SmartChat unsubscribes the contact right away. They get no more newsletters and no more automations.
Where do I see what my contacts reply?
In the inbox of SmartChat. There you read every reply and continue the conversation.
Can I use the same connection with other AI assistants?
Yes, the MCP server isn't tied to ChatGPT. How to add it in Claude is explained on the page Claude.
Describe it in ChatGPT. In 60 seconds your system is ready.
You enter your website, and SmartChat AI builds a landing page plus a confirmation and thank-you message from it. After that, you add the MCP server in ChatGPT.