More revenue as a hairdresser: 9 ways without an ad budget.
You make more revenue as a hairdresser mainly with the customers you already have: they come more often, book in advance and buy more.
How do you make more sales as a hairdresser without an ad budget?
You make more revenue as a hairdresser mainly with the customers you already have: they come more often, stay longer in the calendar and buy more. Here are nine ways, each with one simple action you can do in the salon this week. They are experience values and recommendations, not guarantees. Talk them through with your team first.
| Option | Your action |
|---|---|
| 1. Win back regulars | A list of customers who haven't been in for a long time, and a personal message |
| 2. Fill empty slots | Look at the calendar on Monday and actively offer gaps |
| 3. Sell care products | Show a product you use yourself at the wash basin |
| 4. Check prices | Compare each service with the time it costs you |
| 5. Collect reviews | Ask satisfied customers at the counter for a review |
| 6. Reduce no-shows | A reminder before every appointment and a clear cancellation rule |
| 7. New customers through referrals | Ask every satisfied customer directly |
| 8. Book the next appointment at the chair | Open the calendar before payment |
| 9. Offer extra services | Suggest a conditioning treatment or a gloss treatment at the appointment |
How do you win back regulars who haven't been in for a long time?
You win them back by speaking to them personally before they go to another salon. Look in your customer file and mark everyone who hasn't come in for more than twice their usual interval. Write each one two sentences with their first name and a concrete appointment suggestion. A sentence like "We still have a spot on Thursday at 4 p.m." works better than a discount.
How do you fill empty slots in the calendar?
You fill gaps by making them visible early and offering them concretely. On Monday, look at the week's calendar and note the free slots with day and time. Then approach customers who like to come at short notice, for example by phone, at the chair or by message. A free slot on Tuesday afternoon is no use to you if you only think of it on Tuesday morning.
How do you sell care products without being pushy?
You sell care products best when the customer has already held them in their hands during the appointment. At the wash basin, show a product you use yourself and say in one sentence what it is good for. Never offer five products, but one that suits this customer's hair. At the end of the appointment, ask whether they would like to take it with them, and place it visibly next to the till.
When should you raise your prices as a hairdresser?
You should raise your prices when your calendar is regularly full or a service costs more time than it brings in. Work out each service individually: how long does it really take, including preparation and cleaning up? Long colorings are often priced too low. Announce the new price list beforehand, ideally in writing in the salon, so nobody is surprised at the till.
How do you get more reviews for your salon?
You get more reviews when you ask directly, while the customer is still happy about their hairstyle. At the counter, say a sentence like "If you like it, I'd be happy about a review on Google" and show a QR code with the link. People searching for a new salon often decide by these stars. Reply briefly and kindly to every review, even bad ones.
How does WhatsApp marketing with SmartChat help with these ways?
SmartChat helps with ways 1, 2 and 6, because you use it to send contacts short messages via WhatsApp: a newsletter with free slots, a reminder or a follow-up message after the appointment. To be honest, the way there is no magic. You have to collect contacts first, and you may only send to those who signed up themselves and confirmed. For this, SmartChat AI builds a landing page with a confirmation message and follow-ups in 60 seconds after you enter your website. In the salon, you collect contacts with a QR code.
Example. Names, times and details are made up.
Sending costs no credits in SmartChat. Outside an ongoing conversation, messages go as a template approved by Meta, and you pay Meta fees directly to Meta. You can unsubscribe at any time with STOP. You can try SmartChat on the Free plan with no time limit and no credit card. More on the page SmartChat for hairdressers and in the feature WhatsApp newsletter.
How do you reduce no-shows at your salon?
You reduce no-shows with a reminder before the appointment and a clear cancellation rule. Send the reminder the day before with the time and the request to cancel briefly if they can't make it. Make the rule visible, for example at the counter and when booking. Anyone who cancels in time gives you the chance to still fill the spot. This works with way 2.
How do you win new customers through referrals?
You win new customers through referrals by asking satisfied customers directly. After a good appointment, say: "If you know someone who is also looking for a good cut, feel free to bring them along." Give the referral a small occasion, for example a card with your name to pass on. Thank the customer at their next visit, even without a gift.
How do you get customers to book the next appointment right away?
You get customers to do it by opening the calendar before they pay. Ask: "When would you like to come back? In six weeks a Thursday would be free." Suggest a fixed day instead of asking openly. Someone who already has the appointment won't forget you and plans you in. This fills your calendar in advance.
Which extra services suit a hairdresser appointment?
It is best to offer extra services that fit the appointment and take little time, for example a conditioning treatment while washing or a gloss treatment after coloring. Explain them in one sentence and name the price right away. Ask only once. Someone who says no isn't pressured, but you have made the service visible, and next time some customers say yes.
Frequently asked questions about salon revenue.
Where do I best start as a hairdresser?
With ways 1 and 8: contact customers who haven't been in for a long time, and book the next appointment right at the chair. Both cost no money.
How many ways should I implement at the same time?
Start with two or three. When they have become a habit in the salon, add the next one.
Do I have to use SmartChat for these tips?
No. Ways 1 to 9 also work with a phone, a calendar and a conversation at the chair. SmartChat only helps with some of them, for example with free slots and reminders.
Are the tips guaranteed to work?
No. They are experiences and recommendations. Talk them through with your team and test what fits your salon.
What does SmartChat cost for a small salon?
The Free plan costs 0 euros per month, with no time limit and no credit card. The paid plans cost 299, 499 and 999 euros per month.
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Last updated: By SmartChat Team