SmartChat vs. AiSensy
SmartChat vs. AiSensy.
According to their public pages, SmartChat and AiSensy set different priorities in pricing structure, message costs and sign-up methods. SmartChat names four plans from €0 to €999 per month, no add-ons and no extra charge per message. AiSensy names message prices and extra prices in Indian rupees (INR) and promotes “Free Forever”, “SOC 2 compliant · ISO 27001 certified” and Click-to-WhatsApp ads. As of: 02.11.2026.
The comparison table at a glance.
The table shows only points that appear on public pages for both providers. The information about AiSensy comes from AiSensy's pages, retrieved on 02.11.2026. AiSensy's prices are in Indian rupees (INR) and, according to the page, apply to India. Literal quotes appear in quotation marks, English quotes untranslated.
| SmartChat | AiSensy | |
|---|---|---|
| Privacy and security | Servers in Germany; two-factor login in every plan | Homepage: "SOC 2 compliant · ISO 27001 certified" |
| Get contacts | Landing page, website popup, Click-to-WhatsApp button and QR code on every plan | Homepage: “Run AI powered Ads that Click to WhatsApp”; free link and QR generator |
| WhatsApp newsletter | Included in every plan, even Free; follow-ups too | Homepage: “Schedule Broadcasts 2 months ahead of time” |
| AI features | AI replies in every plan, even Free, in the contact's language; credits: 500 one time in Free, then 3,000, 6,000 and 12,000 per month | Chatbot builder and AI agent builder as extra prices in INR; the AI agent “includes 1,000 AI messages” |
| Free plan | Free: no time limit, no credit card, 100 messages one time | “Free Forever” listed as a plan on the pricing page |
| Discount for a longer term | 24% for 3 months in advance, 37% for 12 months in advance | Pricing page: “SAVE 5%” (quarterly) and “SAVE 10%” (yearly) |
| Cost per message | No extra charge per message; you pay Meta fees directly to Meta, SmartChat adds nothing on top | Pricing page, in INR: marketing 1.09; utility, authentication and service 0.145 each, after 1,000 free per number and month |
| Add-ons and setup | No add-ons, no setup fee | Virtual number: 2,000 INR per year plus GST or 299 INR per quarter |
| Limits | Contacts unlimited; team seats 1, 3, 6, 12 | Pricing page: “Agents up to 200, Tags up to 500”; attributes up to 100, segments up to 50 |
| Source | SmartChat pricing and feature pages | AiSensy homepage and pricing page |
Who fits what.
The answer depends on your business. The following points state documented features, not a verdict.
SmartChat features
- Built for WhatsApp marketing. SmartChat sends only through WhatsApp. After you enter your website, SmartChat AI builds a landing page, confirmation message and follow-ups in 60 seconds.
- Consent built in. Double opt-in runs automatically via landing page or popup. The consent record per contact with date, time and method can be retrieved as a PDF.
- Prices in euros, with no extras. Newsletter, follow-ups, API and MCP are included in every plan. There are no add-ons and no setup fee.
- Meta fees with no markup. You pay them directly to Meta via your Meta account. SmartChat adds nothing on top.
- No lock-in. There is no minimum term. You cancel any time.
AiSensy features
- Target group according to its own statement. The homepage describes AiSensy as “#1 WhatsApp Marketing & Engagement Platform for startups & growing businesses”. This is the provider's own statement.
- Advertising with Click-to-WhatsApp. The homepage names “Run AI powered Ads that Click to WhatsApp” and a free link and QR generator.
- Chatbot builder and AI agent builder. The pricing page lists both as separate prices in INR.
- Scheduled broadcasts. The homepage says: "Schedule Broadcasts 2 months ahead of time".
Prices at a glance.
The two providers' prices cannot be compared without conversion: AiSensy names INR, SmartChat names euros. That is why there is no calculation across both currencies here. All SmartChat amounts are euros per month.
AiSensy pricing
AiSensy's pricing page names these amounts in INR after 1,000 free messages per number and month: marketing 1.09, utility 0.145, authentication 0.145 and service 0.145. The chatbot builder is listed at 2,500 INR per month (2,250 INR yearly) for 5 chatbots, the AI agent builder at 1,350 INR per month (1,215 INR yearly) with 1,000 AI messages. A virtual number costs 2,000 INR per year plus GST or 299 INR per quarter. According to the page, the prices are prices for India.
SmartChat plans
SmartChat has four plans with a fixed price. Paying 3 months in advance gets you a 24 % discount, 12 months in advance 37 %.
| Free | Starter | Basic | Pro | |
|---|---|---|---|---|
| Price per month | 0 € | 299 € | 499 € | 999 € |
| Price per month when paying 3 months in advance (24% off) | 0 € | 227 € | 379 € | 759 € |
| Price per month when paying 12 months in advance (37% off) | 0 € | 188 € | 314 € | 629 € |
| Contacts | Unlimited | Unlimited | Unlimited | Unlimited |
| Messages | 100 one-time | 3,000 per month | 6,000 per month | Unlimited |
| team seats | 1 | 3 | 6 | 12 |
| Automations | 1 | 1 | 3 | Unlimited |
| Credits for SmartChat AI | 500 one-time | 3,000 per month | 6,000 per month | 12,000 per month |
| Source | SmartChat pricing | SmartChat pricing | SmartChat pricing | SmartChat pricing |
Fees for messages
With SmartChat, you pay the Meta fees directly to Meta via the payment method in your Meta account. SmartChat charges no extra per message.
Fits less well, when.
At SmartChat
- You want to send messages across multiple channels. SmartChat only sends via WhatsApp.
- You want to build a chatbot yourself. SmartChat has no chatbot builder. SmartChat AI replies to messages, and in Basic and Pro, SmartChat builds your automation.
- You need multiple WhatsApp numbers in one account. One account has 1 WhatsApp number. For multiple numbers, you create multiple accounts.
With AiSensy
- You want prices in euros. AiSensy's pricing page names INR and, according to the page, applies to India.
- You want to avoid extra prices. The pricing page lists separate prices for chatbot builder, AI agent builder and virtual number. SmartChat has no add-ons.
FAQ about SmartChat and AiSensy.
How do SmartChat and AiSensy differ?
According to their public pages, SmartChat and AiSensy differ in currency, pricing structure and sign-up methods. SmartChat names prices in euros, no add-ons and no extra charge per message. AiSensy names prices in INR, message prices and extra prices for chatbot, AI agent and virtual number.
Where is the data stored with SmartChat and with AiSensy?
SmartChat's servers are in Germany. AiSensy's homepage says “SOC 2 compliant · ISO 27001 certified”. Nothing is stated here about AiSensy's server location because we could not document it.
How do I gain contacts for WhatsApp?
SmartChat offers landing page, website popup, Click-to-WhatsApp button and QR code in every plan. On its homepage, AiSensy names “Run AI powered Ads that Click to WhatsApp” and a free link and QR generator.
Can I schedule newsletters in advance?
AiSensy writes on its homepage: “Schedule Broadcasts 2 months ahead of time”. SmartChat includes the WhatsApp newsletter and follow-ups in every plan, even Free. This page does not name scheduling in advance for SmartChat.
What does SmartChat cost?
Free costs €0, Starter €299, Basic €499 and Pro €999 per month. With 3 months in advance you save 24%, with 12 months in advance 37%. Source: SmartChat pricing.
What prices does AiSensy name?
The pricing page names amounts in INR, for example 1.09 for marketing messages after 1,000 free messages per number and month. The chatbot builder is listed at 2,500 INR per month, the AI agent builder at 1,350 INR per month. According to the page, the prices apply to India. As of: 02.11.2026.
Is there a free plan?
With SmartChat, yes: Free has no time limit and needs no credit card, with 100 messages and 500 credits one time. AiSensy lists “Free Forever” as a plan on its pricing page. This page does not list the terms of that plan.
Is there a discount for a longer term?
SmartChat gives 24% off for 3 months in advance and 37% off for 12 months in advance. AiSensy's pricing page names “SAVE 5%” for quarterly and “SAVE 10%” for yearly payment.
Do I pay markups on the Meta fees?
Not with SmartChat: you pay the Meta fees directly to Meta, SmartChat adds nothing on top and charges no extra per message. AiSensy's pricing page names its own message prices in INR. How these relate to the Meta fees is not stated on the pages checked.
What limits are there?
SmartChat has unlimited contacts in every plan and 1, 3, 6 or 12 team seats (Free, Starter, Basic, Pro). On its pricing page, AiSensy names limits such as “Agents up to 200, Tags up to 500”, attributes up to 100 and segments up to 50.
Which AI features are there?
SmartChat AI replies in the contact's language and is included in every plan. Use runs on credits. AiSensy lists chatbot builder and AI agent builder as separate prices, and the AI agent “includes 1,000 AI messages”.
Where does the information about AiSensy come from?
The information about AiSensy comes from AiSensy's public pages, retrieved on 02.11.2026. All sources are listed at the bottom of the page. Prices and features can change. SmartChat is the provider of this page. A wrong statement can be reported via Contact .
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Last updated: By SmartChat Team