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How to add a tag to many contacts.

You add a tag to many contacts in SmartChat by selecting them in the list and tapping "Add tag" in the bar.

Contacts in SmartChat with the Tags column

What you need for this.

You need contacts in SmartChat and a tag. You can create a new tag yourself while adding it.

  • ContactsThe contacts are in the list under Contacts.
  • A tagAn existing tag or a new name with up to 24 characters.
  • 30 tagsThat's the most tags a contact can have.

How to add the tag.

You select the contacts, tap "Add tag" in the bar, choose the tag and confirm.

  1. Select contacts

    In the list, tick the checkbox on the far right for each contact. At the top you see how many you've selected.

    Contacts
  2. Tap Add tag

    The bar appears above the list. Tap "Add tag".

    Bar
  3. Choose a tag

    Under "Which tag?", choose an existing tag or type a new name under "Or create a tag".

    window
  4. Confirm

    Tap "Add tag" in the window. SmartChat shows you a message with how many contacts got the tag.

    message

The "Add tag" window“.

At the top of the window you see how many contacts the tag applies to, and below it you choose the tag.

Add tag window in SmartChat for selected contacts, with one tag chosen
  • Add or remove

    At the top you choose between "Add tag" and "Remove tag". The button at the bottom is then called "Add tag" or "Remove tag".

  • New tag

    In the field "Or create a tag" you enter a new name. The tag chosen in the list is then not used.

  • Cancel

    "Cancel" closes the window without changing anything.

What happens next.

After you confirm, the window closes and SmartChat clears the selection.

  • MessageSmartChat shows, for example, "Tag … added to … contacts."
  • 30 tagsIf a contact already has 30 tags, they don't get the new one. The message tells you how many contacts that is.
  • FilterWith the Tag filter above the list, you find the contacts with the tag again.

Frequently asked questions about the adding a tag to many contacts.

How do I select several contacts?

In the contact list, tick the checkbox on the far right of each contact's row. The checkbox in the header row selects all contacts on the current page.

How do I select all contacts, not just one page?

First select all contacts on the page. If there are more contacts, the button "Select all …" appears in the bar. It selects all contacts in the list.

Where can I see how many contacts I've selected?

The bar above the list says "… selected". The "Add tag" window also says "For … selected contacts."

How do I choose the tag?

In the "Add tag" window, under "Which tag?", you see all existing tags as buttons. Tap the tag you want to add.

Can I create a new tag while adding it?

Yes. Type a name in the field "Or create a tag". It can be up to 24 characters long. The new tag is then added to all selected contacts.

Can I remove a tag from many contacts again?

Yes. Select the contacts, tap "Add tag" and switch to "Remove tag" in the window. Then choose the tag and confirm with the "Remove tag" button.

What happens if a contact already has 30 tags?

A contact can have up to 30 tags. If a contact already has 30, they don't get the new tag. SmartChat tells you in the message how many contacts this affects.

What does SmartChat show after adding the tag?

A message, for example "Tag … added to … contacts." After that the selection is cleared and the tag shows in the Tags column.

How do I find the contacts with a tag again?

Use the Tag filter in the contact list and choose the tag. For contacts without a tag, the Tags column shows "No tag".

Can I create a tag without adding it yet?

Yes. With "Manage tags" you create a tag without choosing contacts. There you can also rename and delete tags.

Do all selected contacts get the tag?

Only the contacts SmartChat confirms. If it doesn't work for some, the message tells you how many. Check those contacts before you send to the tag.

How do I add a tag to just one contact?

Open the contact and tap "Add tag". Learn more on the page Tags.

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