How to add an emoji to a message.
To add an emoji, tap the smiley in the message field of your inbox, search for the emoji and click it. That way your replies in SmartChat feel more personal.
What you need for this.
All you need is an open conversation in the inbox where you can write.
- ConversationOpen a conversation in the inbox. The message field and the smiley button are at the bottom of the conversation.
- Open windowIf the reply window is closed, the smiley button is greyed out. As soon as the contact writes to you, it works again.
- Nothing extraThe emoji picker is part of the inbox. You don't need to set anything up.
How to add an emoji
Five steps in the inbox, and the emoji is in your message.
Open the conversation
Open the conversation in the inbox where you want to reply.
inboxTap the smiley
Tap the smiley button ("Insert emoji") in the message field. The emoji picker opens.
message fieldFind an emoji
Type a word into "Search emoji", or use the symbols at the top to jump to a category.
PickerClick the emoji
Click the emoji. It appears in your message field, right where your cursor is.
message fieldSend the message
Keep writing or send the message with the arrow button.
message field
What the emoji picker can do.
The emoji picker has a search, categories and a list of recently used emojis.
- SearchSearch in German or English. If you type several words, an emoji has to match all of them.
- 10 categoriesSmileys, Gestures & Body, People, Animals & Nature, Food & Drink, Activities, Travel & Places, Objects, Symbols and Flags.
- Recently usedYour most recent emojis, up to 16, are shown at the very top. They are saved in your browser.
The smiley sits in the message field.
The smiley button is in the message field next to AI and the paper clip. Find out more about the inbox under inbox.
Where your cursor is
The emoji goes wherever your cursor is. If you have selected text, the emoji replaces it.
Nothing is sent on its own
The emoji only lands in the message field. Nothing is sent until you tap the arrow button.
Frequently asked questions about the emoji in the inbox.
Where do I find the emoji button?
In the inbox, in the message field of a conversation. It's the smiley button ("Insert emoji") to the right of the paper clip.
Why is the smiley button greyed out?
That means the contact's reply window is closed. As soon as the contact writes to you, it opens again and you can add emojis.
Can I search for an emoji?
Yes. Type a word into the "Search emoji" field at the top of the picker. The search understands German and English words.
Are there categories?
Yes, ten: Smileys, Gestures & Body, People, Animals & Nature, Food & Drink, Activities, Travel & Places, Objects, Symbols and Flags. Click a symbol at the top to jump to that category.
Where are my recently used emojis?
At the very top of the picker under "Recently used". SmartChat remembers up to 16 emojis.
Why are my recently used emojis gone?
The list is saved in your browser. In a different browser or after clearing your browser data, it is empty.
Where does the emoji go in the text?
Wherever your cursor is in the message field. If you have selected text, the emoji replaces it.
Is the message sent when I click an emoji?
No. The emoji only appears in the message field. Nothing is sent until you tap the arrow button.
What do I see if there is no matching emoji?
The picker then shows "No emoji found." Try another word or the English spelling.
Does adding an emoji cost credits?
No. The emoji is part of the message you write yourself. According to SmartChat, sending costs no credits.
How do I also attach a file?
With the paper clip in the message field. An attachment is never sent on its own. Find out more under inbox.
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