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Partnership with Polar for secure payments.

Since 12 September 2026 you pay for SmartChat through our payment partner Polar: by card or Google Pay, with an invoice showing VAT separately.

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SmartChat logo and the Polar wordmark in two glass tiles on a colorful background, connected by a line

How to book your plan.

You book in SmartChat, and you pay on Polar's checkout page.

  1. Choose a plan

    In SmartChat under Settings › Plan, you choose your plan and term: 1, 3 or 12 months.

    Settings

  2. Polar checkout page

    Upgrade opens the checkout page of Polar, our payment provider.

    Polar

  3. By card or Google Pay

    Your plan is booked as soon as you've paid there.

    Paid

  4. invoice

    For every payment you get an invoice with VAT shown separately.

    VAT.

Paying with Polar at a glance.

  • Cardor Google Pay as payment method
  • VAT.shown on every invoice
  • 1 / 3 / 12months term, 3 and 12 months paid in advance with a discount

Switch and cancel without hassle.

You do both right in SmartChat.

Change your plan

  • Under Settings › Plan, you switch to a bigger or smaller plan.
  • You confirm the switch in Polar's customer portal.
  • For a bigger plan, you only pay the prorated difference for the remaining time.

Cancel

  • You can cancel anytime, right in SmartChat.
  • Your plan then won't renew.
  • You keep using everything until the end of the paid period.

Frequently asked questions about paying.

Since when do I pay for SmartChat through Polar?

Since 12 September 2026. Polar is our payment provider for all plans.

How do I pay for my plan?

By card or Google Pay. You book your plan in SmartChat under Settings › Plan; Upgrade opens Polar's checkout page.

When is my plan booked?

As soon as you've paid on Polar's checkout page.

Do I get an invoice for my payment?

Yes, for every payment you get an invoice with VAT shown separately.

Which terms can I book?

1, 3 or 12 months. You pay 3 and 12 months in advance and get a discount for it. All amounts are under Pricing.

How do I switch to a different plan?

Under Settings › Plan. You confirm the switch in Polar's customer portal, and for a bigger plan you only pay the prorated difference.

Who can change the plan?

An admin of your SmartChat account.

How do I cancel my plan?

Anytime, right in SmartChat. Your plan then won't renew, and you keep using everything until the end of the paid period.

Do I need a payment method for SmartChat Free?

No, SmartChat Free costs €0 and needs no credit card.

Do Meta's fees also go through Polar?

No. Meta bills the fees for WhatsApp messages directly to you, through the payment method in your Meta account. At SmartChat you only pay for your plan.

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