Industries / Home Care Services

Closer to families, visible to applicants

Between planning the rounds and filling in the paperwork there is no time left for keeping people informed. SmartChat puts your updates on WhatsApp, where families and carers actually read them.

Sound familiar?

Vacancies stay open for months

Job adverts cost a lot and bring in very little. Carers find their next job through word of mouth, and you have no channel that reaches your team and the people around them quickly.

Families and the office keep missing each other

Questions about times, cover and routines land on the answerphone or come through right in the middle of planning the rounds. That frustrates both sides: the families and your own team.

Courses and information evenings go unheard

Training for family carers, advice sessions, open evenings: the invitation goes out on a noticeboard or by letter, and it reaches a handful of people at most.

How you use SmartChat

01

Recruit through recommendations

Your best recruiting channel is the circle around you. A WhatsApp message about an open post gets forwarded, and it reaches carers who would never open a job board.

02

Keep families in the loop

Holiday cover, changed office hours, practical notes: one message to every family replaces dozens of separate phone calls, and nobody is left in the dark.

03

Fill your courses and information evenings

Anyone caring for a relative needs knowledge and a bit of relief. Your courses and advice sessions reach exactly the people who need them, and the places fill up on their own.

04

Let people know you have capacity

The moment you can take on new clients again, the people around you hear about it first. Families pass your name on before anyone even thinks to ask a competitor.

Ready in 3 steps

  1. 1

    Enter your website: SmartChat reads it and picks up what you offer, the area you cover and the way you write - and the AI builds your landing page from that.

  2. 2

    Build your contacts: a QR code in the office and on flyers, a link in your email signature - families, enquirers and applicants sign themselves up by double opt-in, GDPR-compliant.

  3. 3

    Inform and take the load off: vacancies, course dates and practical updates go out on WhatsApp - the AI drafts them, your manager approves.

What you get

Passende Funktionen

FAQs

Is health data allowed to travel over WhatsApp?

No, and SmartChat is not built for it. The channel is there for organisation, appointments, vacancies and general information, everything that clogs up the phone today. Anything about the care of an individual client stays in a one-to-one conversation.

Do the families have to install anything?

No. They read your messages in the WhatsApp they already have on their phone. SmartChat only works on your side of things: collecting the consent, drafting the wording and sending the messages.

How do contacts get onto the list?

Through your own landing page, which SmartChat builds from your website: as a QR code in the office, on flyers or in your email signature. Everyone signs up themselves and confirms by double opt-in, and they can withdraw that at any time.

Does this really work for finding staff?

That is one of its strongest uses. You find carers through the people around you, not through job boards. A message about a vacancy gets read, gets forwarded and reaches people who are not actively looking at all.

What does SmartChat cost?

It starts at 188 euros per month on the annual plan and contacts are unlimited on every plan. Meta bills the WhatsApp messages directly, and SmartChat adds no markup on top of that.

Who on the team has to look after it?

Nobody needs to set aside half a day for this. The AI builds your landing page, newsletter and follow-ups from your website and puts finished drafts in front of you. Your care manager reads them over and approves, and that is all there is to it.

Start for free today

Enter your website - your WhatsApp marketing is live in under 60 seconds.

Start for free