Industries / Dry Cleaners
Ready to collect with one message
Your business runs on people coming back. SmartChat tells them their order is ready, reminds them when the seasons change and puts your offers on their phone with a 98% open rate.
Sound familiar?
Finished orders hang on the rail for weeks
Every uncollected item takes up space, ties up money and has to be kept track of. Nobody picks up when you ring, tickets go missing, and the rail gets fuller instead of emptier.
The seasons change without you
Winter coats, down jackets, duvets: twice a year your best weeks come round - but your customers never think of it themselves. If nobody reminds them, you leave that money to chance.
Passing trade comes once and never again
Someone drops off a shirt today and next week they might just as easily walk into the shop round the corner. Not because they were unhappy, but because nothing is keeping you on their radar.
How you use SmartChat
Collection alerts instead of ringing round
As soon as an order is finished, the message goes out. The customer comes in the same day, the rail empties, and your team stops chasing people on the phone.
Send seasonal reminders
Winter coats in spring, lighter jackets in autumn: the reminder arrives just as people are swapping their wardrobes over, and the seasonal work takes care of itself.
Weekly offers for your regulars
Duvet weeks, a curtain offer, the spring rug clean: your deals reach everyone who has been in before, not just the people who happen to walk past the window.
A friendly nudge about forgotten items
If something has been hanging too long, the AI sends the customer a friendly nudge - and the item clogging up your rail turns into a customer at your counter.
Ready in 3 steps
- 1
Add your website: the AI reads your site, learns your services and your prices, and builds you a landing page from it.
- 2
Collect numbers: a QR code at the counter and on the collection ticket - every sign-up is confirmed by double opt-in and stays GDPR-compliant.
- 3
Keep them coming back: collection alerts, seasonal reminders and offers go out over WhatsApp. The AI drafts them, you approve.
What you get
- 98% open rate instead of lost collection tickets
- Empty rails instead of a back room full of forgotten items
- Seasonal trade you can plan for instead of leaving it to chance
- Passing trade turns into regulars
- GDPR-compliant with double opt-in
- Ready to go in under 60 seconds
Passende Funktionen
FAQs
Do my customers need an app?
No. Your customers use WhatsApp exactly as they do every day. SmartChat works in the background: it collects contacts at the counter, drafts the messages and sends them for you.
How do I collect the numbers?
Through your landing page: as a QR code at the counter or on the collection ticket. Customers scan it when they drop their things off and confirm with a double opt-in. SmartChat never uses bought lists.
My customers speak all sorts of languages - does that work?
Yes. Practically everyone uses WhatsApp, whatever their age or first language, and a short, clear message with a time and an emoji gets through far better than a letter ever will.
Is it GDPR-compliant?
Yes. Every sign-up is confirmed and logged with a double opt-in inside WhatsApp, and anyone can unsubscribe at any time with a single word. That keeps your list clean and above board.
What does it cost to send the messages?
Meta charges the WhatsApp fees directly to your Meta account, with no markup from SmartChat. Plans start at 188 euros per month on the annual plan and contacts are unlimited on every one of them.
How much time does this take out of my day?
Hardly any. The AI builds your landing page, newsletters and follow-ups from your website, and you approve them. A collection alert goes out faster than the phone can ring.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free