Industries / Dental practices
A recall that actually gets read
Recall cards go in the recycling, calls go to voicemail. SmartChat sends check-up reminders, hygiene recalls and free slots to your patients on WhatsApp.
Sound familiar?
Recall letters go nowhere
Postage, printing, stuffing envelopes - and hardly anyone rings back. The classic postal recall costs your team time and money, and the check-ups still do not get booked.
No-shows block a treatment room
A forgotten appointment means an empty chair, a team standing around and treatment time you never get back. With hygiene appointments in particular, those gaps add up week after week.
Reception never gets off the phone
Bookings, reschedules, questions about an invoice: your front desk spends the whole day on the phone while patients wait at reception to be seen.
How you use SmartChat
Send hygiene recalls automatically
Six months after their last clean, your practice gets in touch automatically - friendly, personal and with two slots to choose from. The hygienist's diary stays full and nobody has to pick up the phone.
Confirm appointments and cut no-shows
A short reminder the day before, and the appointment sticks. Anyone who cannot make it cancels in good time, so you can give the slot to someone else instead of staring at an empty chair.
Fill last-minute gaps
When a hygiene appointment falls through, the free slot goes straight out to the patients who are due one. Whoever replies first takes the chair that afternoon, and a gap in the diary turns back into treatment time.
Ready in 3 steps
- 1
Add your website: SmartChat reads your practice site, gets to know your team and your treatments, and builds your landing page from it.
- 2
Sign up patients: a QR code at reception and a link in every appointment confirmation - each patient confirms by double opt-in, fully GDPR-compliant.
- 3
Remind and refill: recalls, appointment reminders and free slots go out on WhatsApp - the AI drafts them, your team approves.
What you get
- Recalls without postage, printing or a round of phone calls
- 98% open rate instead of the recycling bin
- Fewer no-shows thanks to a reminder the day before
- Free slots are filled again within minutes
- The AI builds your landing page and your messages from your website
- Double opt-in, documented consent, GDPR-compliant
Passende Funktionen
FAQs
Is my practice allowed to message patients on WhatsApp?
With documented consent, yes. Every patient signs up through your own landing page and confirms by double opt-in inside WhatsApp. They can unsubscribe at any time with a single word.
Do test results or diagnoses go out this way?
No, and there is no need. A recall or an appointment reminder only needs a date, a time and one friendly sentence. Your team decides and checks exactly what goes out.
How much work is it for my reception team?
Far less than now. The AI drafts the recall messages and reminders, your team reads them over and approves. Every appointment booked by message instead of by phone takes pressure off the line.
What does SmartChat cost?
Plans start at 188 euros per month on the annual plan and contacts are unlimited on every plan. Meta bills the WhatsApp messages directly through your own Meta account, and SmartChat charges no markup on top of that.
How long does setup take?
Under 60 seconds. You add your website, the AI builds your landing page, newsletters and follow-ups from it, and you check everything before it goes live. No technical knowledge needed.
Do my patients need anything new for this?
No. Your patients use the WhatsApp they already have - no app, no account, no password. SmartChat sits on your side of the conversation, quietly doing the work in the background.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free