Industries / Vehicle Damage Assessors

Report finished, customer in the loop

A driver who has had a crash needs you once. Your network sends you work for years. SmartChat keeps both lines warm: status updates for claimants, news for the garages and lawyers who refer you.

Sound familiar?

Referrals quietly dry up

Garages and lawyers refer the assessor who is front of mind. Go quiet for a few months and the next accident claim simply goes to somebody else.

Chase-up calls eat your day

When is the report ready? What will the insurer pay? Those calls land while you are halfway through an inspection, and they cost you hours every single week.

One job, then never seen again

Once the claim is settled the contact is gone. Yet the same customer will later need a valuation report, a used car check or a classic looked over.

How you use SmartChat

01

Status updates instead of callbacks

Inspection done, report sent, payment on its way: your customer stays informed without having to ask, and your phone stays quiet while you are working on a car.

02

Keep your referral network warm

Garages and dealerships hear about new capacity, Saturday inspections or a change in how you work, and they keep recommending you because you stay visible.

03

Confirm appointments and remind

Time, address, documents to bring: it is all there in the chat in black and white, so there are far fewer missed appointments and mix-ups.

04

Valuation reports and seasonal reminders

Classic car season, a used car purchase, a summer full of hail damage: the right topic at the right time keeps you the assessor people think of first.

Ready in 3 steps

  1. 1

    Add your website: the AI picks up everything you offer, from third-party claims to valuation reports, and builds your landing page from it.

  2. 2

    Build your contacts: a QR code on your business card and report folder, a link in your email signature - sign-up runs on double opt-in and stays GDPR-compliant.

  3. 3

    Stay in touch: the AI drafts status updates, partner news and seasonal messages, and you check them and send them between jobs.

What you get

Passende Funktionen

FAQs

Accident customers only come to me once - why keep a list?

Because your work comes through referrals. Garages, dealerships and happy customers recommend the assessor who stays visible. Then there are valuation reports, classic cars and used car checks - every one of them a reason to get in touch.

Am I allowed to message claimants on WhatsApp?

Yes, as soon as they have opted in. Sign-up runs on double opt-in and every consent is recorded the way GDPR requires. For updates on a live claim it is simply the channel your customers check anyway.

Does this work for my network of garages too?

It does. Garages and dealerships sign up the same way private customers do. One message and your whole network knows about new capacity, Saturday inspections or a change to how you work.

What does it cost me per month?

It starts at 188 euros per month on the annual plan and contacts are unlimited. Meta bills you directly for the messages themselves, and SmartChat adds nothing on top.

I am out on inspections all day - how am I meant to run this?

From your phone. The AI builds the landing page, newsletters and follow-ups out of your website and drafts every message for you. Approving one between jobs is all it takes.

Start for free today

Enter your website - your WhatsApp marketing is live in under 60 seconds.

Start for free