Industries / Swimming Pools & Spas
Busy pools, sold-out sauna nights
Spa days, sauna specials, a spare place in a swimming course: SmartChat puts your pool on your guests' lock screen on WhatsApp - with a 98% open rate.
Sound familiar?
Packed on Saturday, empty on Tuesday
At the weekend the place is heaving, midweek the pools sit half empty. You could push those quiet hours on purpose, if only you had a channel that reached people at home.
A waiting list for courses, a gap in the pool
Swimming courses are booked out months ahead, but when somebody drops out the place goes to waste. Nobody has time to ring round the waiting list while the pool is open.
A poster only reaches whoever is already here
Sauna nights, aqua fitness, family days: the only people who read the notices in your foyer are the ones who are already here, not the ones you actually want to bring back.
How you use SmartChat
Fill the quiet hours on purpose
Tuesday mornings, Sunday evenings, the odd hours nobody books: one message to your guest list brings visitors in exactly when you have room for them.
Fill the last places on a course
A place comes free in a swimming course? Instead of working down the waiting list by phone you send one message, and the place is taken before the next lesson starts.
Sell out sauna nights and events
Infusion weeks, midnight sauna, family days: your events land straight on the lock screen, not just on the poster in the foyer.
Kick off the outdoor season
Opening day, season tickets on advance sale, the first proper summer day: last year's guests hear it first, and they're back at the poolside.
Ready in 3 steps
- 1
Your website is enough: SmartChat picks up your pools, courses and prices and turns them into the landing page for your guests, ready in under 60 seconds.
- 2
Collect numbers: a QR code at reception and at the turnstile, a link on your website - every guest confirms by double opt-in, documented and GDPR-compliant.
- 3
Send when it counts: course places, events and special days land on your guests' phones on WhatsApp, drafted by the AI and approved by you.
What you get
- 98% of your messages get opened
- Fill quiet mornings and off-peak hours
- Course places filled in minutes instead of days
- Newsletters and follow-ups come from the AI
- Double opt-in keeps you GDPR-compliant
- Unlimited contacts, however long the guest list gets
Passende Funktionen
FAQs
Does this work for an outdoor pool as well as a spa?
Yes. Municipal pool, leisure centre or thermal spa: the AI reads your website, picks up your offers and your tone of voice, and the landing page ends up sounding like your place rather than a generic one.
How do our guests get onto the list?
Through QR codes at reception, the turnstile and the changing rooms, plus a link on your website. Every guest signs themselves up and confirms with a double opt-in - there are no bought-in address lists.
Are we even allowed to message guests on WhatsApp?
With consent, yes. Every signup is confirmed and documented by double opt-in, and anyone can opt out again with a single word. That keeps you on the safe side of GDPR.
What does it cost to send?
Meta bills the WhatsApp messages directly and SmartChat adds nothing on top. Plans start at 188 euros per month on the annual plan, and the number of contacts is unlimited on every one of them.
Who is meant to look after this alongside running the place?
It barely adds to the day. The AI builds your landing page, newsletters and follow-ups from your website and hands you finished drafts. Approving one takes less time than pinning up a notice.
Can we pass on short-notice closures as well?
Yes, and that's where the channel really earns its keep. Maintenance work, a full house, changed course times: one message and your guests know before they get in the car.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free