Industries / Pet Supply Shops
When the bowl's empty, they think of your shop
Pet food always runs out - the only question is who sells the next bag. SmartChat reminds your customers about refills and special orders at exactly the right moment.
Sound familiar?
Online subscriptions are eating your regulars
Subscription deliveries turn up on the doorstep on their own; your shop only gets the sale if someone remembers you. Without a reminder, the steady food sales your business runs on quietly move online.
Special orders need notice, and a word to the owner
Hypoallergenic food, the raw feeding mix, the kidney diet the vet recommended: ordering it takes a minute, but the owner finds out far too late that it's sitting there ready to collect.
Offers only reach whoever happens to walk past
Saturday's feeding advice, the new chew, the freezer restocked with raw food - anyone whose dog walk doesn't go past your door misses all of it.
How you use SmartChat
A refill reminder at the right time
The bag is nearly empty, and your message lands before the owner ends up on a subscription site. You offer to put a fresh one aside in the same breath, and one short reply confirms it.
The special order has arrived
Prescription food, a harness in an unusual size, the basket somebody ordered: the message goes out the moment it lands, and the order doesn't sit on your shelf any longer than it has to.
Announce advice days and new arrivals
Raw feeding advice, puppy hour, new treats on the shelf: one message to your list and Saturday turns into a meeting point for owners and their dogs.
Ready in 3 steps
- 1
Add your website: the AI picks up your range and the way you talk to customers, and builds your landing page from it.
- 2
Sign owners up: a QR code at the till and on the food shelf - every sign-up runs through double opt-in and is documented, fully GDPR-compliant.
- 3
Remind and sell: the AI drafts refill reminders, arrival notices and advice days, you approve them - and the bowl gets filled at your shop instead of online.
What you get
- 98% open rate with dog and cat owners
- Food sales stay with you instead of going to a subscription box
- Special orders get collected straight away
- Advice days that fill the shop
- The AI builds your landing page, newsletter and follow-ups
- GDPR-compliant through double opt-in
Passende Funktionen
FAQs
Can I message dog owners and cat owners separately?
Yes. The cat owner never gets offered dog chews, and the other way round. Every message stays relevant, so people actually read it instead of swiping it away.
Where do my customers' numbers come from?
From your own landing page: a QR code at the till, on the shelf or printed on the receipt. Every owner signs themselves up and confirms by double opt-in, which keeps the whole list GDPR-compliant.
How personal can the messages get?
As personal as your shop: with the owner's name and, if you like, the pet's name too. A message about Rufus or Poppy feels like it came from a favourite local shop, because it did.
What does SmartChat cost per month?
Plans start at 188 euros per month on the annual plan, with unlimited contacts on every one of them. Meta bills the WhatsApp fees directly, and SmartChat adds no markup on top of that.
I'm on my own in the shop - can I really keep this up?
Yes. The AI builds your landing page, newsletter and follow-ups from your website, and you only approve them. Setup takes under 60 seconds, and a message is out faster than you can stack a pallet of food.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free