Industries / Perfume Shops
The scent is what they remember
SmartChat takes the advice you give at the counter straight to the phone: new arrivals, refill reminders and gift ideas reach your customers with a 98% open rate.
Sound familiar?
Online shops cash in on the advice you gave
You find the scent that genuinely suits them, and the next bottle gets ordered online. Without a channel of your own, your expertise ends up paying someone else's rent.
A launch is won in its first week
When one of the big fragrance houses launches something new, the first few days decide everything. Right now your regulars hear about it from a chain store ad instead of from you.
Gift days always come round too fast
Mother's Day, Valentine's Day, Christmas: a lot of your customers buy at the last minute, and then they go wherever it is quickest, not wherever the advice is best.
How you use SmartChat
Announce launch day in person
The new fragrance is on your shelf before the ads start running anywhere else, and your customers hear about it first, with an invitation to come and try it on.
Refill reminders with a sample to try
Their favourite bottle is running low, and your message lands at exactly the right moment, with a sample from the same fragrance family waiting for them. A repeat purchase turns into a discovery.
Start the gift season in good time
Before Mother's Day, Valentine's Day and Christmas, your shop reminds people there is a nicer present to be had: picked with proper advice, gift-wrapped, and sorted long before the panic sets in.
Fill scent evenings and private appointments
An evening built around niche fragrances, or a private consultation just for them: an invitation on WhatsApp feels exclusive, and saying yes takes one short reply.
Ready in 3 steps
- 1
Enter your website: the AI learns your brands, the feel of your shop and the way you talk to people - and builds your own landing page from it.
- 2
Invite your customers: a QR code on the sample, a card at the till - every sign-up is confirmed by double opt-in, GDPR-compliant.
- 3
Delight them: the AI drafts launches, reminders and invitations in your style, you approve them - and your customers come in to try.
What you get
- 98% open rate on your fragrance news
- Launches bring customers to your door first
- Repeat purchases stay in your shop instead of going online
- A gift season you can plan instead of a last-minute rush
- The AI builds your landing page, newsletter and follow-ups
- GDPR-compliant with double opt-in
Passende Funktionen
FAQs
Does WhatsApp fit the standard my shop is known for?
Yes, because the tone matters more than the channel. A tasteful, personal note from the perfume shop they trust reads like an invitation, not an ad, and that is exactly the tone the AI picks up from your website.
How do I collect my customers' numbers?
Through your own landing page: as a QR code on the sample vial, as a card handed over after a consultation, or at the till. Every sign-up is confirmed by double opt-in, GDPR-compliant and neatly documented.
Can I tell different tastes apart?
Yes. The customer who loves niche fragrances hears about different things from the one who comes in for skincare. That way every message reads like a personal recommendation and never like a mass mailing.
What will it cost me?
SmartChat starts at 188 euros per month on the annual plan and contacts are unlimited on every plan. Meta bills the WhatsApp fees directly, and SmartChat adds no markup on top.
How much work is the setup?
You are up and running in under 60 seconds: enter your website and the AI builds your landing page, newsletter and follow-ups from it. You check the style and the wording, approve it, and you are live.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free