Industries / Outdoor Shops
From the shop to the summit
Your customers plan their trips on their phone. SmartChat puts new arrivals, trip nights and repair updates exactly there - with a 98% open rate.
Sound familiar?
The big online retailer is always one click closer
You explain the cut, the membrane and the fit, and the jacket gets ordered online later that evening. Without a channel of your own, your advice ends up as nothing more than a free try-on.
Courses and trip nights stay half empty
Avalanche safety, a knots workshop, an evening talk with a mountaineer: all lovingly organised, and still half the chairs stay empty, because a poster and a social post simply disappear.
Weather windows arrive without warning
When the first snow falls or a settled spell of weather moves in, suddenly everybody wants kit - but you have no way of reaching them in that exact moment.
How you use SmartChat
Make the most of a weather window
Fresh snow forecast for Friday, or a sunny weekend on the way? One short message to your list, and your shop is the first stop before the trip.
Fill courses and trip nights
Whether it is avalanche safety or a climbing workshop, the people on your list hear about it first - and they sign up with a single reply.
Send hire and repair updates automatically
Tent reproofed, boots resoled, a set back on the rack: the message goes out by itself, and your phone stays free for the advice that actually sells.
Ready in 3 steps
- 1
Enter your website: SmartChat reads your range, your brands and the way you talk, then builds the landing page to match.
- 2
Gather your regulars: a QR code at the counter, a link on the hire receipt - your customers sign themselves up by double opt-in, GDPR-compliant.
- 3
Get going: the AI drafts your new arrivals, courses and collection notices, you approve - and your shop is there when the next trip is planned.
What you get
- 98% open rate - better than any poster in the window
- Courses and trip nights fully booked
- On the spot when a weather window opens
- Fewer phone calls about hire and repairs
- The AI builds your landing page, newsletters and follow-ups
- GDPR-compliant with double opt-in
Passende Funktionen
FAQs
Does WhatsApp really suit a specialist shop like mine?
Your customers already organise their trips in WhatsApp groups. If your shop shows up where the trip is being planned, you are part of it - not just the address for a last-minute purchase.
Where do I get the numbers from?
From your own landing page, which SmartChat builds from your website: a QR code at the counter, a link on the hire receipt or handed out at a course. Everyone signs up voluntarily and confirms by double opt-in.
How does this work for data protection?
It is all covered: double opt-in at sign-up, consent kept on record, and unsubscribing at any time with one word. That is exactly what GDPR asks of you for direct messages.
What sort of costs am I looking at?
SmartChat is available from 188 euros per month on the annual plan, with unlimited contacts on every plan. Meta bills you for the WhatsApp messages directly, with nothing added on top by SmartChat.
How often should I message my customers?
Better to send rarely and well aimed than often and at random. A weather window, a course, a new arrival: when every message has a real reason behind it, your list is glad to get each one.
Do I have to write the texts myself?
No. The AI builds your landing page, newsletters and follow-ups from your website and gets your tone right while it does it. You give it a quick read, change a word if you want, and approve.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free