Industries / Mountain Huts
Full bunkrooms instead of empty beds
SmartChat collects your guests' numbers with proper consent and sends word of free bunks, hut nights and season news down to the valley over WhatsApp - with a 98% open rate.
Sound familiar?
Booked in, never turned up
Ten places reserved in the bunkroom, six hikers arrive. You could have filled those empty bunks three times over, if only you had a way to reach the people down in the valley at short notice.
The forecast cancels your bookings
One thunderstorm in the forecast and the weekend bookings fall away. The moment the weather turns, the hut would be in demand again - but by the time word gets around, the weekend is over.
The season opens to an empty room
The hut is open for the season, the kitchen is running, and nobody down below knows it yet. The first weeks drag because word of the opening never reaches your regulars.
How you use SmartChat
Fill cancelled bunks at short notice
A group cancels and the weekend is suddenly open? Your guest list hears about it straight away, and whoever has been meaning to come back up takes the spot. The bunks get slept in instead of gathering dust.
Announce your opening and your hut nights
Opening day in June, the midsummer bonfire, live music in the dining room: your guests get the news on their phone and reserve with a single reply. The room fills up, and you are not leaving it to chance.
Make the most of good-weather windows
After days of rain the mountain forecast promises a settled week? That's exactly the moment to remind your list there are beds free up here. Spur-of-the-moment hikers only need that one nudge.
Ready in 3 steps
- 1
Enter your website: SmartChat reads your hut site and picks up your bunkrooms, your dining room, the routes and the way you talk - then the AI builds your landing page.
- 2
Let guests sign themselves up: QR code at the bar, in the hut book or on the booking confirmation - double opt-in included, all GDPR-compliant.
- 3
Send word down the valley: free bunks, hut nights and season news go out over WhatsApp - the AI drafts, you approve, the bookings come back up.
What you get
- Cancelled bunks filled again quickly
- 98% open rate, even for sudden weather windows
- Regulars come back to you instead of going elsewhere
- Landing page and copy built from your website
- GDPR-compliant with double opt-in
- Set up in under 60 seconds
Passende Funktionen
FAQs
Reception up here isn't always the best - does this still work?
Yes. You prepare messages whenever and wherever it suits you, and SmartChat does the sending, not your phone up on the mountain. Your guests down in the valley have signal anyway, and that's where the message is headed.
How do I get my guests' numbers together?
Through your landing page: as a QR code at the bar, next to the hut book or in the booking confirmation. Guests sign themselves up and confirm by double opt-in, and there are no bought lists anywhere.
Does this fit with data protection rules?
Yes. Double opt-in on every signup, documented consent, and anyone can unsubscribe with a single word. SmartChat does exactly what the GDPR asks for.
What does SmartChat cost me?
Plans start at 188 euros per month on the annual plan, and contacts are unlimited on every plan. Meta bills the WhatsApp messages directly, so SmartChat doesn't add a penny on top.
Between the kitchen, the bar and the bunkrooms - when am I supposed to do this?
You hardly have to. The AI builds your landing page, newsletter and follow-ups from your website and drafts every message for you. Approving one takes less time than the dishes after a hut night.
Can guests book over WhatsApp?
They can reply to any message directly, and the replies all land in your SmartChat inbox. You confirm the booking when you have a free moment and keep track of who is coming.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free