Industries / Jewellers & Jewellery Shops
For the moments that last
An engagement, an anniversary, a keepsake: SmartChat holds the thread in between, with repair updates, occasion reminders and new collections over WhatsApp.
Sound familiar?
Between two occasions there is silence
A customer buys the engagement rings, and you don't see him again until his silver wedding anniversary. In between come birthdays, anniversaries and Christmas, and he buys for all of them somewhere else, simply because you weren't in front of him.
Repairs sit for weeks waiting to be collected
The chain is soldered, the ring is resized, and the piece stays in the safe because the ticket with the collection number got lost. Every piece sitting there ties up space and money, and wears your patience thin.
Trust is built in person and then fades
Face to face you're unbeatable: expertise, judgement, time. After the sale the thread breaks, and when the next occasion comes round your customer starts the search from scratch, often online.
How you use SmartChat
Tell customers their piece is ready
As soon as the work is done the message goes out, personally, with collection times. No lost tickets, no full drawers in the safe, and a customer who feels properly looked after.
Occasion reminders at the right moment
Anyone who bought their wedding rings from you will welcome a reminder a year later, gift idea included. That way you're there before the search moves online.
Announce new collections and evenings
A wedding ring evening, gold buying days, a new collection in the window: your customers hear about it first, in a message that reads like an invitation rather than an advert.
Ready in 3 steps
- 1
Enter your website: SmartChat reads how you present yourself and builds a landing page that suits a jeweller: understated and trustworthy.
- 2
Win customers: a QR code on the repair ticket and at the counter - everyone who signs up confirms by double opt-in, GDPR-compliant throughout.
- 3
Stay in touch: collection messages, occasion reminders and invitations are drafted by the AI. You approve them, and the rest runs by itself.
What you get
- 98% open rate on every message you send
- Repairs get collected far sooner
- Present at every occasion, not only the first
- Invitations that feel personal
- GDPR-compliant with double opt-in
- Ready to go in under 60 seconds
Passende Funktionen
FAQs
Does WhatsApp suit a shop as high end as mine?
It does, because the tone matters more than the channel. A personal message from the jeweller you trust feels more valuable than any brochure. You set the tone and how often you get in touch, and the AI writes the way you would.
How often can I get in touch without becoming a nuisance?
For a jeweller the rule is simple: less often, and only when it counts. One collection message, one occasion reminder, two invitations a year - every message has a reason, which is exactly why it gets read.
Where do the contacts come from?
From your own customers. They sign up through the landing page SmartChat builds from your website, by QR code on the repair ticket or at the counter. Every signup runs GDPR-compliant through double opt-in.
What about discreet purchases like engagement rings?
Discretion stays with you. You decide who receives which message, and sensitive occasions are handled the way they are in the shop, personally and in confidence. SmartChat is the tool, you set the pace.
What costs should I expect?
SmartChat starts at 188 euros per month on the annual plan, and contacts are unlimited on every plan. Meta bills the WhatsApp fees directly, and SmartChat charges no markup on top.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free