Industries / Hearing Care Specialists
Good hearing needs looking after
A hearing aid is the start of a long relationship, not the end of a sale. SmartChat sends service reminders, collection messages and battery top-ups straight to your customers' phones over WhatsApp.
Sound familiar?
Aftercare appointments get forgotten
Cleaning, fine-tuning, a check on the earmould: if nobody reminds them, it simply does not happen. The customer only comes back when the aid starts whistling, and by then they are unhappy - when regular care would have prevented the whole thing.
Batteries and accessories go online
You fit the hearing aid, then an online shop sells the batteries, wax filters and drying capsules. Small sums, but they are what keeps you in touch with the customer - and that is exactly what you are losing.
The next fitting goes to a competitor
Years later the next hearing aid is due, but by then the chain store has been posting offers through your customer's letterbox. If you never got in touch in between, you are not the one they think of when it matters most.
How you use SmartChat
Service and aftercare reminders
Your shop reminds customers about cleaning and fine-tuning at the right time. They stay happy with their hearing aids, and you see them regularly instead of only in an emergency.
Repair ready - tell them straight away
The moment an aid comes back from the workshop or the accessories they ordered arrive, the message goes out. No difficult phone call, no waiting around, and it is there to read again later.
Offer batteries and care supplies
Before they run out, the top-up offer arrives in the chat. One short reply and everything is waiting at the counter, so the small extras stay with you instead of going to a mail-order site.
Ready in 3 steps
- 1
Enter your website: SmartChat reads your shop's site, picks up your services and your tone, and builds your landing page from it.
- 2
Sign customers up: a QR code on the fitting table and a link on the service card - every customer confirms in their own time by double opt-in, all GDPR-compliant.
- 3
Keep the care going: service reminders, collection messages and battery top-ups go out over WhatsApp - the AI writes them, you approve.
What you get
- Aftercare appointments get kept, not forgotten
- A message to read instead of an awkward phone call
- Battery and accessory sales stay in your shop
- You are the first one they think of for the next fitting
- 98% open rate on every lock screen
- Double opt-in and documentation, GDPR-compliant
Passende Funktionen
FAQs
My customers are often older - do they even use WhatsApp?
Plenty of them do, often every day with their children and grandchildren. And people who struggle on the phone are the ones who like a written message most: they can make the text bigger and read it again whenever they like.
How do my customers get onto the list?
During their appointment in the shop. A QR code on the fitting table or on the service card leads to the landing page SmartChat builds from your website. Your team can help with the signup, and it is confirmed by double opt-in.
What would I actually write to my customers?
More than you think: service reminders, collection messages, battery top-ups, news about new hearing aids, invitations to a hearing test. The AI suggests what to send and when, and writes the text - you just approve it.
What does all this cost?
SmartChat starts at 188 euros per month on the annual plan and contacts are unlimited on every plan. Meta bills the WhatsApp messages directly through your Meta account, and SmartChat charges no markup on top.
How quickly is it set up?
In under 60 seconds: enter your website, the AI builds your landing page, newsletter and follow-ups from it, and you check and approve. You do not need any IT knowledge or any new equipment.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free