Industries / Beauty Salons
Fully booked treatments, clients who stay
A treatment works best as a course. SmartChat keeps your clients in rhythm over WhatsApp: reminders, free slots and new treatments, with a 98% open rate.
Sound familiar?
Late cancellations cost half a day
Microneedling or a full facial blocks out a long slot, and when one falls through it leaves a hole in the day that a few phone calls rarely fill. The room sits empty and the overheads carry on regardless.
Courses of treatment get abandoned
Everyone is delighted after the first session, then life gets in the way and the follow-up never gets booked. The visible results only build over several sessions, which is exactly where it falls apart.
Nobody hears about your new treatments
You invest in a new device or a new qualification, and only the clients who happen to be on the treatment couch hear about it. The rest of your book keeps booking the one thing they already know.
How you use SmartChat
Rebook cancelled slots
A cancellation in the morning, an empty room in the afternoon? One message to your list and the slot is taken again, by someone who is glad to get in at short notice instead of waiting weeks.
Lock in course and follow-up appointments
The AI reminds your clients when the next session is due: for needling it follows the treatment protocol, for facials your usual rhythm. That is how results and regulars are made.
Introduce new treatments
New device, new method, new training: present it to your whole book with a photo and an introductory offer, not only to the clients who happen to be in this week.
Offer a skincare top-up
A few weeks after the purchase, a short message reminds your client that the cream is running low and that you have it in stock. The repeat purchase stays with you instead of going to the chemist.
Ready in 3 steps
- 1
Add your website: SmartChat reads your salon website and learns your treatments, prices and your own voice, then builds your landing page from it.
- 2
Let clients sign up: a QR code at reception, in the treatment room or on the aftercare card - double opt-in included, fully GDPR-compliant.
- 3
Stay in rhythm: reminders, free slots and new treatments go out over WhatsApp - the AI drafts, you approve, the room stays booked.
What you get
- Empty treatment slots refilled fast
- Clients actually finish their course
- 98% open rate for every new treatment
- Product sales from top-up reminders
- The AI drafts in your own voice
- Double opt-in, GDPR-compliant
Passende Funktionen
FAQs
Skin is a personal thing - does a message not feel pushy?
Quite the opposite. A reminder when the next treatment is due is looking after someone, not advertising. You write the way you talk in the treatment room, and the AI hits exactly that tone.
How does my contact list fill up?
Through the landing page SmartChat builds for you: as a QR code at reception, in the treatment room or on your website. Every client confirms the sign-up with a double opt-in.
What does data protection law say about this?
SmartChat meets the GDPR requirements in full: double opt-in at sign-up, documented consent and an unsubscribe that works at any time with a single word in the chat.
What costs should I expect?
Plans start at 188 euros per month on the annual plan and contacts are unlimited on every one of them. Meta bills the WhatsApp messages directly and SmartChat adds nothing on top.
I run the salon on my own - will I find the time?
Yes, because the AI does the work. It builds your landing page, newsletters and follow-ups from your website and drafts every message. You approve with one tap between two treatments.
Can clients reply and arrange appointments?
Yes, every message opens a normal WhatsApp conversation. Replies and appointment requests collect in your SmartChat inbox, so you can answer when the room is empty.
Start for free today
Enter your website - your WhatsApp marketing is live in under 60 seconds.
Start for free